Visited the De Vere Dunston Hall recently and as the title of my review suggests it was nothing special. Upon arrival you are met with a very grand entrance and superb looking building. This really set the expectation and my wife and I both thought this place was an excellent choice. Upon entering they have a nice reception with a country feel and the receptionist was very courteous and efficient. We were allocated our room and then started to make our way to the room. As we walked down the corridor that special feel quickly started to erode and the closer we got to our room the lower the quality feel went. Entering the room I have no other words than to say it was an absolute dump. The room was dark, dingy and looked like they had forgotten to upgrade from around 1930's (not that there is anything wrong with this era)! The bathroom was very poor and mould was growing around the sides of the bath/shower and toilet. The bathroom had a flourescent light and extractor fan which rattled loudly. I immediately exited the room and went back to reception and advised them this was not acceptable. I had to then pay more money to be put into an area of the hotel that had better rooms and to be fair it was a vast improvement from our initial allocation but still not perfect. Drinks at the bar are quite expensive and in terms of food choice the main place to eat was bunkers bar where we ate a 2 course meal with wine from the a la carte menu that came in at around £70.00 - a little dear given the overall quality of the meal. Personally, I would not return to this hotel again and in my opinion the rooms need a real overhaul to get them fit for this century.
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- Also Known As:
- Dunston Hall De Vere Hotel Norwich
- De Vere Dunston Hall Norwich
- Dunston Hall Norwich
- Dunston Hall Hotel
- De Vere Dunston Hall Hotel