We stayed one night with dinner at Dunston Hall and found it to be ok. We live in Norfolk and needed a night away 'just us'. We had a fairly lengthy wait checking in as it was busy and only one member of staff, but we were offered an upgrade. As our original booking included dinner and a bottle of wine in our room - once upgraded our room was amiss the bottle of wine, but was quickly rectified by helpful staff. Our room was clean, comfy and VERY quiet so we had a great nights rest. Our evening dinner however was not so great. The restaurant was not easy to find though the food was delicious but we were initially seated in a cramped area with Saturday night carvery guests where we had about 15 inches between our VERY small tables. Serving staffs' bums nearly touched our table! Other diners were easily listening in to our conversations and it was awful. However once I asked to be moved, we were immediately moved to a much nicer table in a more spacious area. (Perhaps they should do this as a matter of course, for overnight guests and not seat us with the 'turn up and eat' guests on a Saturday night or the kids birthday parties which also take place). BUT we then had to wait an HOUR between our first and course and main meal and when dessert came, one of the orders was wrong. Bringing a cheese selection instead of cheesecake to someone who does not enjoy cheeses! Small complaints but its the small details that often make the difference Dunston Hall.
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- Also Known As:
- Dunston Hall De Vere Hotel Norwich
- De Vere Dunston Hall Norwich
- Dunston Hall Norwich
- Dunston Hall Hotel
- De Vere Dunston Hall Hotel