Stayed for 1 night on the £119 dinner bed and breakfast package.
Located the hotel easily, plenty of parking available. Check in was swift and smooth. Stayed in standard double room which was a good size. Small bathroom but did have a bath and shower.
Was expecting a bottle of wine to be in the room upon arrival, which it was not. Spoke to reception and they informed us to ask at dinner, which we did. Worked out to our advantage really because we would of probably drunk the bottle if it was in the room and ordered another during dinner.
Dinner was a little confusing, buffet or menu options available. All 3 courses were available in self service buffet or you could order from the monthly menu, or you could order from the a la carte menu and pay the difference in price. Starter buffet was disappointing, not a great selection and only cold options, no bread to go with the pate and no soup?? Jugs of sauces wouldnt pour and no spoons available. Dinner buffet was a choice of carvery, fish or vegetarian. Meats on the carvery were fantastic and the vegetables were cooked to perfection and hot. Desert buffet, only cold deserts, I would say passable but not exceptional.
Breakfast was buffet self service with some options available from a small menu.
Quality of food was not that same as experienced at dinner. Greasy oily bacon, small sausages and cold has browns. Table also very crowded with milk jugs, teapots, coffee pots, side plates, cups, glasses, cutlery, butter, sugar!!! Left not much room to eat.
Used the swimming pool on site. Was fairly clean and tidy but showing singes of ageing.
The grounds were well kept around the hotel, although you can't venture too far around the hotel as it is surrounded by "do not walk onto the golf course" signs.....
Staff were all very friendly, pleasant and happy.
For the price we paid represents excellent value for money.
Food was good to excellent.
Strolling around the path around the outside of the hotel we discovered the staff smoking shelter .... Hope the kitchen isn't left in the same state..
Needs some care and attention, bath taps and shower heads really need replacing.
Ceiling fan in room didn't work. Mains fan located in the wardrobe. Needed to leave fan on and window open all night as room was stuffy.
View from room was of a flat roof only. No view of grounds or of anything interesting at all.
Don't try to be all things to all people. Simple things like serving tea and coffee at the table doesn't really go well with a help yourself buffet and the tables for two don't have sufficient space to cope with sugar, milk, pots etc.
Keep your staff smiling, they all seemed to enjoy their work whoever we spoke to or saw.
Speed up the lift! Takes ages to get from floor to floor. We never used I. The end as we gave up waiting.
Make sure wine is in room upon arrival, you lost a sale for a second bottle at dinner.
In all I would have no hesitation at staying again. Thoroughly enjoyable stay for the price. Well done.
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- Also Known As:
- Dunston Hall De Vere Hotel Norwich
- De Vere Dunston Hall Norwich
- Dunston Hall Norwich
- Dunston Hall Hotel
- De Vere Dunston Hall Hotel