We regularly stay at or visit this hotel and we are never disappointed.
We decided to treat ourselves to an upgrade on this occasion and booked a deluxe room in the old building. We weren't really sure what to expect as the website doesn't give specific info for each room but were genuinely surprised when we opened the door...
Not a room but a full penthouse suite! The 'room' had 2 bedrooms, a bathroom, a full kitchen, a dining area for 6 and a lounge area with 2 sofas.
The views were incredible and worth booking the room for on their own merit.
On the negative side, the beds were soft and we rolled together in the middle of the night due to the dip, the furnishings were a real miss match and I get the impression that they were once in another part of the hotel and brought up it furnish by accident rather than design.
The bathroom was probably stunning originally but the shower had seen better days although it was clean and there was plenty of hot water.
I have to admit to moving the furniture around (sorry housekeeping ) as the view over the golf course was amazing and I wanted to sit in comfort by the window to appreciate it.
There were plenty of consumables provided but a basic choice, tea (tetley), coffee (dowe egberts) and hot chocolate (suchet) and the toiletries were good quality though not the Espa products advertised.
Complimentary wifi in the suite was efficient and easy to log on to.
We had afternoon tea in the terrace bar. Super service, lovely manner from the waiter. Plenty of tea and coffee and quality sandwiches. Sadly, the cakes on this occasion were disappointing - we have had afternoon tea previously and the selection and quality could have been better on this occasion. There were 3 bits of lemon cake, chocolate brownies, bake well, coffee cup cakes and cherry scones. 15 bits of cake for 2 people! The clotted cream was good quality but there was no jam :-(
Breakfast was superb as always. Hot food continuously replenished, beautiful thick bacon and tasty sausages. Again the staff here were friendly, polite and efficient. We went down at the busiest time of 9am but we were easily found a table, didn't have to queue for hot food and were given hot tea and coffee promptly.
Reception staff were superb. Check in was smooth and our taxi booking was arranged with a minimum of fuss.
I would recommend this hotel without question. It has a fantastic spa and pool, great golf course, superb treatment rooms and professional staff.
On our next visit we are going to try one of the 4 poster rooms and maybe take part in one if the party nights again. Looking forward to it already :-)
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- Also Known As:
- Dunston Hall De Vere Hotel Norwich
- De Vere Dunston Hall Norwich
- Dunston Hall Norwich
- Dunston Hall Hotel
- De Vere Dunston Hall Hotel