Not an exclusive hotel although it looks amazing from the outside.
Rooms are adequate, beds comfy & our room was huge. Clean in all the places you could see & very dusty in places you couldn't eg curtain pelmets, top of wardrobe etc. Decor dated but not hideous.
Staff are extremely welcoming & friendly.
Spa treatments are top notch & spa staff really lovely. The spa was the best bit.
Pool area could do with a very good clean. Poor design means there is no external ventilation and puddles of water both causing grubby tiles.
Restaurant/carvery was fine. Nothing outstanding & has the atmosphere of a chain restaurant like Hungry Horse etc - but even so, staff were excellent & it was more than adequate.
If you're looking for a family friendly, girlie away break it's great. If you're looking for couples sophisticated & top luxury it would probably disappoint.
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- Also Known As:
- Dunston Hall De Vere Hotel Norwich
- De Vere Dunston Hall Norwich
- Dunston Hall Norwich
- Dunston Hall Hotel
- De Vere Dunston Hall Hotel