Booked for a birthday treat, spa treatment paid for a luxury room.. Stayed in Similar rooms (if not nicer) for less money.
The bath plug was broken, there was an interesting stain on one of our towels. The bath robes supplied were extremely stiff. You would think the price you pay for a room they could afford some fabric conditioner.. You can hear everything going on in the corridoors, very loud to the point of waking me up. The staff in the sports bar made us feel like an inconvenience that they had to serve us. The room shown to us on the website was completely different, we expected a seating area and we had a small chair stuck in the corner. We had a nice view of the carpark from our window. I think the website is extremely misleading.
I have contacted them since and they have ignored my emails, not even acknowledging them seems very unproffessional to me.
on a positive note the spa staff were lovely.
- Official Description (provided by the hotel):
- Barnham Broom offers a warm and welcoming ambience to all guests with its exceptional 4-star experience and first class facilities and amenities. The hotel overlooks 300 acres of beautiful Norfolk countryside with 46 refurbished hotel rooms offering comfortable, stylish and luxurious accommodation. Barnham Broom is best known for its two championship golf courses surrounding the River Yare Valley. The Spa at Barnham Broom, is also a wonderful place to relax and unwind. And The Edge Health & Fitness Club, with its state-of-the-art gym equipment, sauna, steam room, squash courts, tennis courts, fitness classes and heated indoor swimming pool is the perfect place to improve your health & well-being. There is a choice to eat dinner and Sunday lunch in the stylish Brasserie; Valley Bar Lounge for Afternoon Teas and cocktails; or something more informal from the all-day Sports Bar and Cafe. ... more less
- Reservation Options:
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- Also Known As:
- Barnham Broom Hotel, Golf Hotel Barnham Broom
- Barnham Broom Hotel, Golf And Spa
- Classic Hotel Barnham Broom
- Classic Hotel Norwich
- Norwich Classic Hotel
- Barnham Broom Norfolk