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“Another enjoyable stay”
Review of Barnham Broom

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Barnham Broom
Ranked #1 of 1 Hotels in Barnham Broom
Certificate of Excellence
Reviewed 9 May 2014

We stayed for 2 nights this week and it was our 4th time. The rooms are lovely - quite masculine but tasteful. The breakfast is filling and tasty. We had one evening meal in the brasserie which was excellent. I'm a veggie and the mushroom and spinach with muffin was beautiful as was the cheese soufflé starter. My partner's steak was lovely too.
A bit of a negative on the afternoon tea, Tuesday at 5. The waiter delivered the tea and food and then disappeared. There was one egg sandwich, the rest appeared to be meat but I was unsure about one (possibly chicken?) but didn't get the chance to ask. We might have also ordered a glass of fizz but no show! All of the 3 or 4 couples left with no reappearance. As I walked by a few minutes later another chap was clearing up. A choice of teas and a top up would have been a nice touch as would an alternative to strawberry jam. The egg sandwich was very cold as if defrosting; otherwise the food was tasty.
I also had a facial with Bryony - absolutely fab! For the first time ever, I nearly dropped off! It was an Espa Regenerist. Good value at £45. Book early though as on our last two visits I left it late and couldn't book a spot.
Overall we will be back! The landscaping is excellent and it's so very green and restful.

Stayed: May 2014, travelled as a couple
Thank Steph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 18 May 2014

Thank you for taking the time to review Barnham Broom Hotel. It is always nice to read that again our staff have provided the friendly and helpful service that we always aim for. I have passed on your wonderful comments to Bryony who greatly appreciates you taking the time to tell others of your Spa experience.

I am however sorry to read your experience with afternoon tea. I have passed on your comments to our Brasserie Manager and Excecutive Chef of Barnham Broom so thank you for bringing this to our attention.

Your feedback is much appreciated so thank you and we shall look forward to seeing you again soon.

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665 - 671 of 948 reviews

Reviewed 8 May 2014

Perfect in every way, cleanliness, welcome, rooms,pool, everything was excellent. The rooms were so well equipped and spacious. The pool was ideal, I would have like to a round of golf if I had had the time, maybe next time !

  • Stayed: April 2014, travelled as a couple
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Thank Nigel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 18 May 2014

Thank you for leaving us a glowing review after your recent stay here at Barnham Broom

It is lovely to read all of your wonderful comments on all aspects of the hotel. We strive for customer satisfaction and really appreciate it when it pays off when we read reviews like yours.

Thank you once again and we shall look forward to seeing you again soon.

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Reviewed 4 May 2014

Should b more than 4* really... The staff at Barnham Broom are some of the most friendly, caring, helpful, happy people you could hope to meet.. Everyone that we spoke to during our stay went above and beyond their services.. We simply couldn't thank them enough!!
The food was absolutely stunning, and my companion and myself have specific dietary needs.. Wheat free and dairy free vegetarian.... I asked for the chef to be creative, and he made me the most amazing dish, with asparagus, butternut squash, chillies and beautiful mushrooms...
The room was lovely, biggest bed I have ever slept in!! The pool and gym were great!!!!
Sadly we were silly, and did not book spa treatments in advance, so did not get to use it, but did have fluffy slippers and bath robes to relax in ..
I would highly recommend this place to anyone... Absolutely superb!!!!!
We were even half an hour late for our breakfast, but was still served the yummiest breakfast I have had for years!!!

  • Stayed: May 2014, travelled with friends
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Thank Asa2978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 6 May 2014

Thank you so much for such a kind and wonderful review. I was smiling when reading your comments with all your lovely feedback. Making our guests feel welcome and well cared for is our highest priority and we pride ourselves on the great reputation that Barnham Broom has gained over the years for its high quality food and great customer service.

All the team at Barnham Broom are very grateful for your kind comments so thank you and we shall look forward to seeing you soon.

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Reviewed 3 May 2014

Absolutely brilliant stay at Barnham Broom Hotel, couldn't fault it. Perfect setting, excellent staff, superb facilities. The food at dinner was 1st class, and champagne tea absolutely delicious. We enjoyed golf and 2 x excellent massages in the spa. We didn't have time to use the pool, the spa facilities, squash or gym but fellow guests sang their praises. The catering and staff in the Sports Bar were also 1st class. Our room was freshly decorated, very clean and comfortable and the bed was super comfy - and in the peace and quiet of rural Norfolk we slept and slept - and complimentary Molton Brown products everywhere. Now feeling thoroughly relaxed and pampered. Can't recommend this Hotel more highly.

  • Stayed: May 2014, travelled with family
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Thank CandPNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 6 May 2014

Wow! what a lovely review. On behalf of all the Management and staff at Barnham broom we would like to say thank you for your glowing review after your recent stay with us. We always appreciate our guest’s positive comments and feedback so we can be assured that we are still working and maintaining the excellent service we strive for here at Barnham Broom.

We really appreciate your kind words so thank you and we shall look forward to seeing you again in the near future.

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Reviewed 3 May 2014

10/10 Perfect! This hotel is absolutely the best we have ever stayed in, from the minute we checked in until we left, having got a good value deal @ £80 for a nights stay including breakfast and full use of the leisure facilities, pool/jaccuzi/steam and sauna rooms. The beds are so very comfortable, a very large tv on wall approx 40" and this was just a superior room (Would like to try a suite) small fridge, safe included, lovely selection on hospitality tray and nice to have a teapot and coffee pot, very large towel and bath robes, toiletries, lovely shower/bath. There was no noise in corridors or other rooms, very quiet. The lounge areas are extremely comfortable, breakfast was very well cooked, the staff in every part of the hotel were very polite and attentive, just as a hotel should be, extremely good value for money.

Room Tip: This is an ideal trip away for couples, or for business, obviously set as a golf/spa, as a tip for t...
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  • Stayed: May 2014, travelled as a couple
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1  Thank patunitedkingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 6 May 2014

Thank you so much for taking the time to leave your review. It was lovely to read that you have had such a good experience at Barnham Broom and that you thoroughly enjoyed all of our facilities. It really does give us confidence that we are achieving the level of service and quality that we strive for everyday.

Your excellent feedback is much appreciated and we should look forward to seeing you soon.

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Reviewed 3 May 2014

My daughter's Wedding was held here on Saturday 26 April 2014 and was a fantastic experience made very special by the staff at Barnham We arrived the day before for dinner and although there were nearly 30 of us we were given an excellent choice of menu and the food was superb when it arrived. Ariel, Restaurant Manager, looked after our needs quietly but effectively.
The Wedding and Breakfast were held in a ground floor room overlooking the golf course and had been recently repainted. The setting provided a beautiful backdrop and I would recommend this room for small weddings upto about 50 people. Again the food was superb, the roast beef was better than I have had anywhere. Ariel again supervising the service which was timely and without fuss.
The rooms and facilities are good too but the professionalism of the staff made the Wedding a memorable occasion. Thank you to everyone.

Room Tip: The superior rooms in the main building are lovely
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  • Stayed: April 2014, travelled with family
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Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 6 May 2014

Thank you so much for such a lovely review. It gives everybody involved with the operation great pride to read such kind words regarding the high level of service we gave you on your special day. It was so nice to read that we exceeded all of your expectations.

Please be assured that i have passed on your glowing praise to Ariel who thoroughly appreciates such kind comments.

Thank you once again and we shall look forward to seeing you again soon

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Reviewed 30 April 2014

Recently spent a lovely few days at Barnham Broom, the room was spacious and clean and the view to the front was open due to our room being on the 1st floor.
The food was exceptionally good and the service was adequate but could do better. We do not play Golf but thoroughly enjoyed the wonderful view from the hotel lounge over the course, which was very well maintained.
There were just a couple of negatives - dining room staff need to be better communicators with their guests and any member of staff who are in direct contact with the guests should have excellent customer service skills, unlike the gentleman who was serving behind the lounge bar, he really should not be customer facing!!!
Would highly recommend this lovely hotel and the surrounding countryside.

Room Tip: Push the boat out and upgrade to the Pine Suite as it has views overlooking the golf course
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  • Stayed: April 2014, travelled as a couple
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Thank spye62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Barnham Broom, responded to this reviewResponded 1 May 2014

Thank you for taking the time to tell of your experience when staying at Barnham Broom. It makes us very proud to read that you had a lovely stay and you experienced exceptional food and enjoyed all of our facilities.

I am however saddened to read of your experience with the service when dining in the Brasserie. Making our guests feel welcome and well cared for is our highest priority and i am sorry that you did not experience the level of service that our guests have come to expect. Please be assured that we have implemented training procedures which have already been put into place.

I am very grateful you have shared your experience we us and we shall look forward to seeing you again very soon.

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Additional Information about Barnham Broom

Address: Honingham Road, Barnham Broom, Norwich NR9 4DD, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Barnham Broom
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Barnham Broom
Price Range: £87 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barnham Broom 4*
Number of rooms: 46
Official Description (provided by the hotel):
Barnham Broom offers a warm and welcoming ambience to all guests with its exceptional 4-star experience and first class facilities and amenities. The hotel overlooks 300 acres of beautiful Norfolk countryside with 46 refurbished hotel rooms offering comfortable, stylish and luxurious accommodation. Barnham Broom is best known for its two championship golf courses surrounding the River Yare Valley. The Spa at Barnham Broom, is also a wonderful place to relax and unwind. And The Edge Health & Fitness Club, with its state-of-the-art gym equipment, sauna, steam room, squash courts, tennis courts, fitness classes and heated indoor swimming pool is the perfect place to improve your health & well-being. There is a choice to eat dinner and Sunday lunch in the stylish Brasserie; Valley Bar Lounge for Afternoon Teas and cocktails; or something more informal from the all-day Sports Bar and Cafe. ... more   less 
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Also Known As:
Barnham Broom Hotel, Golf And Spa
Barnham Broom Hotel, Golf Hotel Barnham Broom
Classic Hotel Barnham Broom
Classic Hotel Norwich
Norwich Classic Hotel
Barnham Broom Norfolk

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