I really do not understand the management of this hotel. Their swimming pool and their garden is just perfect: clean and really beautiful, a lot of staff running around. But their rooms are just so worndown and filthy, it just doesn't match. When I arrived I stayed in one of the bungalows, but it started to rain and I discovered that there was a big leak in the roof. When I told the staff they didn't even ask me to show it to them, I just got a new room. I don't think they actually fixed the roof. And then the second bungalow also had a big leak! I moved to one of the rooms upstairs and it was fine, though I found squirrel- or mousedroppings on the floor and even the sheets. And a black hair, which was defintely not mine...
So during the day at the swimming pool I really enjoyed the hotel, but at night I had to use my own sheets and towels because it seemed so filthy. The free wifi is really slow and also just works for a couple of hours a day, and you can only use it for one computer per room. Breakfast was OK, tasty but really small portions.
If the hotel just fixes the rooms, give it a good renovation and cleans them more often it could be perfect, now it's just aversge!
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- Also Known As:
- Puri Bali Hotel Lovina Beach