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“Poor customer service.”
Review of Knouff Lake Resort

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Knouff Lake Resort
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor customer service.”
Reviewed 7 May 2012 via mobile

Was completely disrespected and yelled at for a neglectful error or the "resorts" part. Will never go back.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank isabelladg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 reviews from our community

Traveller rating
    11
    9
    4
    3
    13
See reviews for
20
4
Solo
0
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 May 2012 via mobile

One of the maintenance workers became belligerent and started yelling obscenities near our cabin. Apparantly people weren't alllowed to be near the stream - no signs were posted. Love the area but would not use this resort again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fishingal82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Heffley Creek hotels

Edmonton
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 September 2011

We just finished a very nice 4 day stay at the Knouff Lake Campground. The owner was a wonderful person to deal with. They are very fair here compared to the terrible person who runs the Hitch N Rail park up the hill. We would stay here again. The only problem we found was the 18 minutes of hard packed gravel to get into the campground.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank NomadEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level 5 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 May 2010

The small, rustic cabins were fairly basic; as long as you are expecting that and are OK with it they are quite cozy. Nice to have a fridge and toaster inside but we didn't use the wood stove opting instead for the little barbeque we brought up (if you can bring one). The beds didn't have any sheets (just blank mattresses). We knew to bring sleeping bags but would have loved to have known to bring a fitted sheet for the mattress. Although they looked reasonably clean I never quite felt comfortable sleeping on them knowing that others had (not to mention dogs such as ours sleeping on them). They seemed a little expensive at $88 a night but maybe that's just me.

The communal bathrooms appeared to be cleaned everyday but they stunk like paint or stain or something. I felt like I needed a respirator just to go in them. Also be prepared to pay $1 for your shower. Also, be cautious with what you're paying for. We asked for a row boat ($39/day) and were provided with a motor boat (which of course costs more). Also, our bill had us renting a boat for 4 days when we were only there for 3. From the $1 showers to the boat issues I just couldn't shake the feeling that they were trying to get more money out of us.

Fishing was slow. We landed one over 3 days. From the fish spawning in the stream they all looked pretty small.

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Delilahs_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Knouff Lake Resort

Property: Knouff Lake Resort
Address: Heffley Creek Road, Heffley Creek, British Columbia V0E 120, Canada
Region: Canada > British Columbia > Heffley Creek
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Heffley Creek
Number of rooms: 11

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