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“what a lovely bed and breakfast”

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The Willows Bed & Breakfast
Certificate of Excellence
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“what a lovely bed and breakfast”
Reviewed 11 June 2014

We stayed here 9th and 10th of june ,and we couldn't have wished for a nicer place to stay.Jo and Steve made us feel more than welcome and the breakfast was fantastic,.on arrival we were given cake and a very welcome cup of tea,jo asked if we had brought our sandwiches which we hadn't,we thought there would be a supermarket near by but ther wasnt,so jo even made us our very own pack up which was absolutely lovey.we sat and enjoyed it half way round our three peaks walk,and what an achievement that was ,so thanks again and hope to c u both soon and we are hoping to be as fit as steve,love Julie and daryl.x

  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank julie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

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Traveller tips help you choose the right room.   Room tips (26)
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English first
Grimsby, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2014

Stayed here for 2 nights 23-25 may 2014 when completing the yorkshire 3 peaks. Had Whernside room which was a twin room with a private bathroom with a shower, bath and under floor heating.Upon arrival we were greated by Jo and offered tea/coffee and cake which was lovely. We were asked to remove our shoes in the front porch which some people have stated they were not happy about, however the house is immaculate and you should expect to do this out of common decency. The room was very clean with tv, very comfortable bed, tea and coffee making facilities and a lovely view of the garden. We were asked what time we wanted breakfast next morning and had cereal and bacon buns at 6am before starting the walk. When we returned we were asked to remove our muddy shoes, coats etc in the porch, provided with carrier bags to put our equipment/clothes in and given a hot drink and cake, Jo even ran me a hot bath which was wonderful and all toiletories were provided. After a good nights sleep we got up and had a lovely full english breakfast which was cooked in front of us and was delicious. All in all it was a fabulous weekend and Jo and Steve could not have been better hosts. I would most definately visit again but next time just for pleasure as I do not plan to do the 3 peaks again.

Room Tip: Whernside twin room is not ensuite but has a fabulous private bathroom straight outside your room do...
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank sandra b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley02, Manager at The Willows Bed & Breakfast, responded to this review, 28 May 2014
Thanks so much for the lovely review. We are happy you enjoyed your stay at The Willows B&B. Your bath with radox soak was well earned after your long hard 3 Peaks Walk. Congratulations once again to you both on competing a fantastic achievement of walking the 25miles of the 3 Peaks Challenge in less than 12 hours in some terrible wet & windy weather conditions! Hope to see you both again in the near future. Next time we will suggest a few lovely walks that are not quite a taxing. Well Done once again!
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Wakefield, United Kingdom
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 22 May 2014

Visited May 2014 and what a lovely stay we had. The room we had was a double with views to pen y Ghent, it was large with a lovely soft double bed which was very welcome after a lovely walk in the area. The ensuite with shower only was large with plenty of towels. The whole room was spotless. The breakfast was delicious plenty of choice of cereals juice etc and the cooked breakfast was fantastic cooked in front of us by Steve the host...great ingredients ...really tasty ! Johanne our other host was very knowledgeable about the area. This B&B is not cheap and there are what seems to be a lot of rules, however it is excellent value for such a comfortable stay, looking forward to visit again

Room Tip: Double room overlooks Pen y ghent
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank grahams321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley02, Manager at The Willows Bed & Breakfast, responded to this review, 28 May 2014
Thanks for you feed-back & so glad you where delighted with your stay at The Willows & enjoyed staying in our gorgeous Pen-y-Ghent En-suite room, with its fantastic views over to Pen-y-Ghent mountain.

We have a modern home in our old fashioned village, so each of our three lovely guest rooms do have their own luxury bathing facilities all with great range of ladies & gents bathroom products for your use. Two lovely en-suites plus the other room has large bathroom with shower in cubicle plus large double ended bath with complementary bath soak of course! We wish all our guests to have a perfect nights sleep, so we have invested in providing extremely supportive memory foam mattresses, then furnishing these beds with beautiful freshly pressed Egyptian cotton bedding. Hope you enjoyed the many varieties of hot drinks & biscuits from our complementary hot drinks tray in your bedroom as you snuggled in bed watching your large TV?

Wi-fi reception in our village is at a premium, but The Willows do supply Wi-fi free of charge to all part of our B&B. Also we are the only B&B or hotel of anywhere we know of, who do get up before you to provide our guests a great substantial quality breakfast from an exceptionally early time from 6am! Then an four hour breakfast window until 9am. We also offer complementary afternoon tea & cake on arrival & after every walk.

We have researched & found that rooms round this area of the National park - of the same ‘standards of quality’ can be up to £200 - £135 per night per night. So we really think the quality of our rooms & exceptionally early breakfast service for £80.00 per night, Inc. Breakfast is a exceptionally great price.

You stated that our B&B & your bedroom/en-suite was spotless. Thanks! Our B&B is in a walking area so the moors / hills & foot paths do have mud & cow/sheep muck on them. So to keep carpets as clean & fresh as you found them, we do request, out of courteously while you are in our home, for guests to please kindly remove all shoes/boots & dirty/muddy walking gear on entry. We ask guests to leave dirty gear in our large inside porch area. If this is a rule surly its a good one? As for all our guests to be as happy as you both after staying at The Willows B&B.

Thanks again for taking the trouble to write a review & hope to see you again very soon.
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Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2014

Having just returned from doing the Yorkshire Three Peaks (my feet still reminding me) I wanted to post to stay what a lovely B&B the Willows is. Johanne is great host with lots of helpful advice and her husband Steve is as experienced as they come with regards walking tips.

We arrived on Friday evening and received a warm welcome with the offer of tea or coffee and a lovely selection of cake slices. Anyone reading reviews about the rules don't worry they are simple and make sense, remove your shoes (its how the house stays so clean).

There were three in our group so we had the triple room which was very comfortable and spacious, the bathroom was fitted to a high standard and the shower was always warm. There was the largest collection of teas available in the room along with a jug of fresh water.

We were up early (06:00) to start our walk and started the day (06:30) with a lovely sausage sandwich, fresh pot of tea and the largest selection of breakfast cereals I've ever seen, lovely start to the day.

Having complete the walk in 11:20 (very proud as it was very challenging) we returned to a warm welcome and Steve opened up the garage so we could remove and hang our sodden gear, from there we were greeted with another lovely pot of Yorkshire tea and cake. Another warm shower and a quick change and we were off to a fish and chip shop in Settle recommended by Johanne.

All in all a great stay no negatives other than my aches and pains.

Other tips, there are two pubs in the village the Crown and the Golden Lion, we ate the first night in the Crown, the lamb was nice, its a basic pub that has lacked TLC for a while but no complaints, we had went in the Golden Lion for drinks its a little more modern and had a good atmosphere but got a little rowdy later in the evening, they do food which looked good but we didn't try it.

Its a lovely village and we had a great weekend!!!

  • Stayed March 2014, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank cgill101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 22 March 2014 via mobile

We were greeted with "please take your (clean!) shoes off and leave them in the hallway - we don't have any shoes in our house!" So not really a nice welcome. (& the tiny hallway was really way too small for all our shoes and boots). There are FAR too many rules - and the email we received outlining them was unbelievable, it took about an hour to read! Every sentence was in a different colour, and a lot of it WAS IN CAPITAL LETTERS!! This is the text equivalent of shouting. A lot of it was Very patronising - with instructions not to drive your car early in the morning, and repeated instructions to be quiet and respectful. They seem to assume that all their guests will be lacking in basic good manners. We had no intention of either stealing your toiletries or of leaving the house at 6am shouting, and being told not to do so is rude and disrespectful.
The B&B could have been lovely, the beds were comfortable and the breakfast was good. But as we are very polite, well behaved people with good manners and a healthy respect for others, all the restrictions and rules were unnecessary and made us feel like we were in some kind of borstal. Such a shame. Joh has got it wrong I'm afraid. We wouldn't return, or recommend it.
P.s. We stayed there around a year ago, but it doesn't look as though it has changed at all. And before you question why I didn't leave a review earlier Joh, (As I notice you did on another belated but negative review someone left) I forgot to do so when I returned, and have just come across your email which reminded me. It also seemed pointless picking an argument with you while we were staying in YOUR HOUSE(!), and after all, if you want to inflict rules on people, you are within your rights to do so. A confrontation about this was not something I wanted to do while on Holiday. Quite frankly, my husband thinks I'm brave even leaving this review - which goes to show what type of place this is!

Stayed April 2013, travelled with family
Helpful?
6 Thank TheBookFairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley02, Owner at The Willows Bed & Breakfast, responded to this review, 24 March 2014
We think you will find that we greet all our guests with a warm Welcome & cheery Smile. “Did you have a pleasant journey? Shall I put the kettle on to make some tea & cake for you?”
On EVERY initial email enquiry/telephone call, we do ask a few simple questions. The answers are noted: 1.Can we facilitate any Dietary requirements for any guest? We also ask every potential guest: If they would object to removing all their outside shoes/boots, plus any muddy walking gear before walking back to their bedrooms? We kindly request that they leave such items in the inside large porch area or put back into their cars OR we can dry in our large garage for them. (BTW the porch is by No means small, as you state. Being 3m x 2.7m. (Yes, we can easily swing more than a few cats around in it.) As we noted, your comments: No objections where ever raised about removal your shoes at booking or at any other time in any correspondence between us. It was no surprise to you on arrival, that we don’t wear any outside shoes inside or home. If this didn’t suit you could of chosen one of the hostels in the village. Full info on our B&B/Family Home is very clearly displayed on our website for all potential guests to view, also in our correspondence sent you. With this info. an informed choice can be made by each guest. IF, they wish to stay here in our comfortable friendly family home or they can opt to stay elsewhere. It really is the guest choice where they stay.

As we generally cater for the walking community this is why we have some polices on bringing shoes/boots back into bedrooms. This is how we keep the muck & mud at the front door. We have to take into consideration the comfort of ALL other guests who are using or intend to use our B&B. Any guests wouldn’t appreciate mud & cow/sheep muck left behind from the previous guest ‘caked’ & smeared from shoes into bedroom/bathroom carpets/tiles. We have found seasoned walkers really don’t raise any objections, as they realise that if we wish to keep a place clean some concessions have to be made.
Guests who have been informed of our shoe policy in our home, usually state that they usually kick-off all shoes/boots their own home at the front door anyway - so its no problem at all to remove them here! They understand that this is a farming community, so road/pathways, do get covered in sticky mud with all the rain we have had & animal minure. (Of course guests again can make an ‘informed choice’ where to stay after reading info that is clearly displayed on our website & is asked at every initial enquiry/email/telephone call.) Surprisingly you may find, that we do have 118 EXCELLENT reviews from past guests that have really appreciated our comfortable, clean family home.

Regarding the Confirmation email we send to all guests, Yes, its not in boring black & white. Coloured text- embrace it! - Its just a coloured email NO offense was ever meant by it. I think most people will see it for what it - just a information email. I think you have exaggerated that it took you over an hour to read! Just pick-out the bits you may find informative & relevant to your circumstance. Really can’t take that an hour? I don’t think so.

Guests have presented us & trip advisor with feed-back on their stay. They have said without this information they wouldn't of known half the pointers we have made about the area/safety etc. It’s all meant with a good intentions you know! The majority of ‘Charity 3 Peak Walkers’ have never walked 25miles in their lives before, let alone over such steep, high, cold, bleak & sometimes dangerous terrain of the Yorkshire 3 Peaks. So Yes, we do provide information on: Essential kit that may needed, clothing, food, water points. ‘abort your walk points‘. Its just to save them getting into distress & calling out the voluntary services of Fell/Mountain Rescue. Surely! this info is a bonus if just ONE rescue could of been so easily avoided by supplying this? As reports state after previous rescues: IF ONLY they had known!

We are happy to state we have 118 Excellent reports on trip advisor, plus many great emails/Thank-You cards back from guests. Many, thanking us for info. we have directed them to. Also bouquets of flowers & chocolates for the 5* hospitality & service we have provided. This endorses we go that extra mile in providing those ‘special touches’, while they have shared our Family Home with us. We really sorry we couldn't please you on that occasion. We are upset that instead of speaking to us, you found it necessary to write such a derogatory report on our B&B that really served no purpose - other than to upset our generosity. We hope people will use their own common scene in seeing that we cant please all guests - all the time, No matter how hard we try to.
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 March 2014

On arrival there was tea & home made scones, then we were told that there had been a cancellation and we were automatically upgraded to the large double with the view of Pen-y-Ghent. So that was a good start. The room is spacious and comfortable and after checking out reviews of other places in the area, I realised that this is definitely one of the best in town. The entire house has had work over the past couple of years and it shows.

Breakfast is fresh and plentiful and you can have it when you choose to.

Jo & Steve are very knowledgeable about the entire area and happy to share, you only have to ask. I enjoyed talking about the railway as that's my thing. My wife, who was there to walk was interested in more mountainy things.

I only found out the name of the cat [Napier] after we left and knowing the dog is called moss, I used my considerable detective skills to work out that someone in the house is possibly a fellow Deltic fan, if only I'd known whilst we were still there, we could have bored for England. Next time maybe.

For the hosts - have you seen this film? - http://youtu.be/dstUQjE2TKM

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
1 review
Reviewed 12 March 2014

We arrived at just after 5pm, greeted by Johanne and Moss (the dog) - The Willows in situated in the heart of Horton-In- Ribblesdale and after being show to our room, which had great views across to Pen-y-Ghent, Joh made us a lovely pot of tea, served with cakes. The room and en-suite were both spotless, the bed was very comfortable (complete with electric blanket - very toasty). Johanne and Steve are the perfect hosts, attentive but not intrusive. The breakfast was fantastic, lots of local produce, all freshly cooked. We will definitely be back to stay with them again..top notch.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Willows Bed & Breakfast

Property: The Willows Bed & Breakfast
Address: Hawes Rd, B6479 | opp. Horton playing fields entrance, Horton-in-Ribblesdale BD24 0HT, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Horton-in-Ribblesdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in Horton-in-Ribblesdale
Price Range (Based on Average Rates): £
Number of rooms: 3
Official Description (provided by the hotel):
Come into the Warmth of Friendly Homely Hospitality of the Willows Bed & Breakfast. We're just a short 4 min from Pen-y-Ghent Cafe. We are located in the heart of Horton-in-Ribblesdale village on the road B6479. The Willows is an ideal place to start your '3 Peaks Challenge' walk/run from,(Directly opp. Horton playing fields where most of the major charity walks/races start & finish - adjacent to 'Winston's field') We are just a 5 min walk off the the Ribble Way & Pennine Way. The Dales way Plus the 'New' Trailblazer trail. Also 10min from the New Pennine Bridle way for horses & cyclists (We can arrange to pick you up after sorting your horse for the night in our friend's secure quiet field. Then you can have a relaxing restful night as well). Horton-in-Ribblesdale railway station set just a 3 min stroll from us. Save the stress of a car journey on the winding & contested 'A' road. Plus avoid the motorway hold-ups. - Reach us by rail, feeling relaxed into Yorkshire Dales National park. Travel up on the famous & scenic 'Settle to Carlisle' railway line. (Change at Leeds for commuters from London which can be reached in under 4hrs!) The Willows B&B has total refurbishment of all 3 Rooms. X2 En-suites (King & triple). Plus x1 twin room with luxury Bathrooms. Be Welcomed with a smile after your long muddy day on the fells! Drop you muddy clothes & boots at the door & change into your house slippers, while you relax beside our lovely log burning stove. The kettle will be on, ready for you to take Complementary Tea/Coffee & the cake/biscuits between 5-7pm. (Please book up to 1 yr in advance for the 3 Peaks Challenges- as we have over a thousand walkers looking for rooms in Horton at weekends during the walking season. (Start April - End October) Stephen, your host, is a local lad who has been a fell runner for many years with the Settle Harriers. He is always out & about on the fells regularly training for the next 3 Peaks Fell Race with our friendly collie dog. We get up to make you Early 3Peaks Walkers Breakfast FROM 6:00am. So, from 6am, we offer you a tasty bacon sandwich. PLUS! Over a dozen types of cereals. PLUS: Fresh locally produced yogurts, fruit juice, fresh fruit, breads, fruit, Jams, Honey etc. Full Yorkshire 'Belly Busting' Breakfast from 7:30 - 9:00am. Vegetarians & special diets can also be catered for. We have Three tastefully styled bedrooms in our home. ROOM 1 - Pen-y-Ghent En-suite room with King size memory foam bed with beautiful views over to Pen-y-Ghent mountain. ROOM 2 - Ingleborough (En-suite) with 3 single memory form beds. ROOM 3 - Whernside, 2 single memory foam beds with your own very spacious bathroom (just 1 step over your corridor) - lovely under floor heating double ended bath & Extra large Matiki shower cubicle with electric shower. ** At The Willows - To ensure you have the best possible restful night's sleep we ONLY use Top Quality Memory Foam mattresses on ALL our beds -. ** Sleep peacefully in freshly laundered Egyptian cotton bedding - with None-Allergic quilts, fresh fluffy pillows & throws.** Each room has a daily stocked - overflowing variety of choices on our tea trays - teas, coffee, chocolate, herbal & deff's. Plus: Complementary biscuits.** Lovely Fresh white towels for your use. ** Plus many lovely toiletries for your use while you are at The Willows B&B. *** FREE: Parking Plus Wi-fi throughout our home. (Which you wont find at all locations in village) ** Flat screen TVs & Free view in bedrooms** Lovely Log burning stove in guest lounge. *** FREE Parking.** Plus Very Large, Secure lock-up garage below our house for horse tack, motor bikes/pedal cycles / etc **We are convinced that you will happily enjoy your stay at The Willows B&B. You can easily see our previous many 'Excellent' rated guests reviews TripAdvisor. Take a look! ... more   less 
Also Known As:
The Willows Hotel Horton-In-Ribblesdale
The Willows Bed And Breakfast
The Willows Bed & Breakfast Horton-In-Ribblesdale, Yorkshire

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