We scrutinized the homepage before deciding on takig this trip. We are five (mom, dad, big brother 7, big sister 4 and little brother 0,25 (3 months)). While entering "den blå lagoon" we saw the signs saying "no carts allowed"...!!!??? Why was this information not on the internet? I (dad) walked in and found a pirate (who was working there...) and addressed our problem with the 3 month old child. The only thing that could be done was to carry the cart up to the 1 st. floor cafeteria and then carry it down to the cafeterias confinement area. Did that. About one hour later another pirate (who also work there) pointed out that what we had done was illegal, and as soon as the baby wakes up we have to move the cart away from the cafeterias confinement area. I said that i refuse to do that, based on her colleages advice to begin with. She came back 15 minutes later and acknowledged what her colleague has said and she repeated her request. I refused again saying that i wanted it in writing if they where to throw us out. I urged her to put this information on the homepage as well, being a very important information in the descision process for families with young children. 2 - on the internet, gas grills are available for the guests to freely use to cook their food. - However, we never saw 1 (one) gas grill. We saw 2 (to) ordinary coal based grills. One with the coal burned up and the other ( smaller one) overpacked with food from the guests trying to make some food. We were 7 persons using a grill 40 by 70 cm. Not quite as on the homepages ideal information. One other thing that not has anything with communication to do; it was the hottest day so far (25.7.2012) and there was very few shades (parasoller) available. Would it not be good service to provide a little shade to the people. Conclusion; IF above information would have been present on the homepage - then our trip would have gone to Lallandia instead.
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