My husband and I went for a summer evening meal in the restaurant and despite the flies which this restaurant seems to have problems with (this was not an issue)... We ordered a meal and starters was fine as always but then the main course came I was truly disappointed. My steak was that thin I didn't really need a steak knife to cut it, the chips were so soaked in fat that when you picked one up it bent with the weight of soggy fat, this was surprising and not at all appertising. When our waitress came over to ask if everything was ok I very quietly told her about the steak and the chips. She said sorry and she would tell the chef.... I actually thought that the chef would come out or they would replace my meal? No not another visit to our table. This was a long awaited night off for my husband and I and the meal was not up to the normal standard as we have to travel quite a way to come to this restaurant. I asked for the bill and once again the waitress said sorry!!! sorry didnt make my £60 bill feel any better as I because I couldn't eat my meal I would be going home for something to eat.
I must say that we make an effort to travel to this restaurant many times a year and on all other occasions we have had no need to complain but this time sorry really wasn't good enough. We will give it another try during the summer and will not completely count out this restaurant but will force the sorry issue a little further next time !!!
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