Excellent service and the staff were welcoming and attentive. No problems whatsoever and we shall certainly make a return later in the year. We were a party of 8 and not one person didn't say they hadn't enjoyed the afternoon.
- Free Wifi
- Free Parking
we booked through a groupon deal this was to be our first night away since having our children. so we we where really looking forward to it and thought it was a good deal. however three weeks later we have a voice mail asking o return the call and after reading mixed reviews on here i knew what was coming. were sorry but on the night of your stay we had a 21st party already booked in for all of our rooms so can u come another day however we dont have anything in that room u requested or on a Friday. well thanks rowley manor how do u not know your rooms are booked? really! so im thinking your booking system sucks or you saw the prospect of a party and everyone else got the boot!!! so no i would not like to rearrange ever i think i shall take my money any my self some place that can actually call its self a hotel.
Looked forward to a 'Christmas Afternoon Tea', with my husband and both our mothers. We got a good deal with a Groupon voucher and after travelling for well over an hour, we arrived at Rowley Manor - and on first impressions it looked very prettily decorated for the festive season. We walked through two rooms before we saw a member of staff, and on giving our name the waiter said 'oh, you're a bit early!' It was 12.45 and our table was booked for 1.00 pm - not too early I think. It wasn't as though we were expecting everything ready and waiting for us, our intention was to get drink in the bar first.
The waiter showed us through to an empty, oak panelled room, with a very low fire in the grate, he pointed out a table near the window and said he'd be back with mulled wine. The room itself could have been set in a more welcoming manner, there were no twinkling tealights or flower displays on the tables, and it was quite cold and really rather dark - it just wasn't 'cosy'.
The same waiter brought us each a glass of mulled wine - which was really quite tart, and not freshly made, he then stoked the fire, which made it more comfortable. For the four of us we were brought two, three-tier plates, with small sandwiches of salmon, turkey and cucumber (and crisps!!!) a small scone with jam and cream, a chocolate and a ginger biscuit - not much of a selection at all. As the waiter started walking away, I had to ask after him 'what about the tea?', he then said, 'it's tea or coffee - do you want it now?' Well, I've never before had afternoon tea without the tea!
When the waiter came into the room again, he said to let him know if we wanted anything topping up, and we presumed this to mean if we wanted another round of sandwiches, so we said 'yes, some more of the turkey sandwiches please', to which he replied 'there will be an extra charge for those'. When I have ever had afternoon tea at other establishments, sandwiches/pastries have always been replenished free of charge and I therefore found this to be a little greedy on their part.
After finishing the food, a waitress came around collecting the plates - even though the chocolates were still on them, then she came back to collect the glasses and asked if we would like to move to the bar - we hadn't even finished the tea!
The whole afternoon tea experience should be that of comfort and relaxation and tantalising food, we felt nothing like this at Rowley Manor. It is a shame, as this is a lovely little manor house, but it was let down by the plain food and staff inexperienced in customer relations.
We will not return to Rowley Manor.
This was just an overnight stay for me and my husband. We just needed to get away and recharge our batteries. The staff were very welcoming and we had a lovely room with a four poster bed, overlooking the countryside with a view of the Humber Bridge in the distant. The evening meal was lovely, well cooked and well presented. However for anyone with an exceptionally large appetite this is not for you. Howeer the breakfast the following morning had enough choice and quantity for the heartist of appetites.
We really enjoyed our stay and left smiling and recharged rady for a lovely morning in nearby Beverly.
Went on a Groupon voucher excellent value for money. The food was good and the staff very helpful and friendly. We were able to take our Yorkshire Terrier and did some lovely walks at nearby Walkington and around the hotel. There is a lovely old church next to the hotel with some graves from 1700's. (Most likely descendants of the 20 families who left Rowley in the 1600's and set up home and named it Rowley in Massachusetts USA). We stayed in room 9 which is up two flights of stairs and in what would have been the servant quarters. It was worth the climb, cosy with lots of room and character. Fab views of an East Yorkshire sunset from the windows which look out onto the fields/woodland at the rear of the hotel. Beverley is nearby and a beautiful town with a minster and pretty streets. The Deep Aquarium at Hull is also worth a visit. Can highly recommend this lovely hotel and nice place for a break with plenty of attractions a short drive away. Hope to return soon
We visited Rowley Manor using the Travelzoo offer for 2 nights. There was a lot to like about this hotel but a few points that let it down. On the positive side, our room was very nice having been thoroughly 'shabby chic'ed, although my husband could not see the point of the five extra decorative cushions on the bed. However, maybe due to being on the top floor, the shower was hopeless, a trickle of water and a variable temperature. Also the last flight of stairs was very steep and if you have limited mobility I would strongly advise you to ask for a ground floor or first floor room. Full marks to the management for providing a blanket and counterpane instead of a quilt, its so much easiest to control the temperature. However, our bed had a 5"6' mattress on a 5" base - preventing us from securing the bottom sheet.
Loved the staff who were helpful, friendly and provided good service. The food was good too, although we ate on a Sunday night when I suspect the choice is more limited than on other nights. Breakfast was also good. The hotel was gorgeously decorated for Christmas and there were real fires in the hall and bar which made them wonderfully cosy.
So yes I would go back, if I could get another offer, but stay in a different room!