Hotel has lovely grounds and garden with lovely small waterfouls. But thats about it...
First of all the service was one of the worse we have expirience. Stuff doesn't make you wellcome, even more - make you feel as intruder. If there is something you don't like you better not complain because, you are rude and have no right to be unhappy about something. Reception is ridiculous, combined with canteen alike snack shop, so basically they are none to great you and to check in /out you wait with other people buying cakes/coffes/teas. People behind the couter don't really bother your questions about the ground or where is what.. Engaged in their own working world of flirting/teasing each other. Breakfest not on time and only for 1.5 hours!!! They open the door and dissapear, so there is none to serve you but when you help yourself someone is suddenly telling you off that you can't do that.. Odd! More - You cannot smoke anywhere on the grounds! There is no bar in the hotel!!! as its chrictians guild retreat you will find a chapel instead! :) Ohh, and the cleaning - we came back after all day of mountain bikeing around 4pm and the room wasn't done. When I politely asked when we cound count on having it cleaned, so we would wait outside - I was with "levely" atitude explained that the are other rooms who are checking in today and they have to be done first! There is 20 rooms overall..I don't know what time they start but if the reception would be working properly they would have keep track of people leaving the hotel in the morning and which rooms could be done first. But 4pm when you come back from few hours or riding - this is exacly what you need, no shawer/bath...just someone with attitude to give you lesson and ask you to wait for your well paid rest. Well... Overall hotel with amazing potencial, with beautiful ground and waterfouls, but just compeletly missmanaged. We didn't enjoy anything outside of our bedroom. And thanks heavens we upgrated to superior...!
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- Also Known As:
- Lindors Country House Hotel Saint Briavels, Gloucestershire