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“Amazing location--still working out the kinks of new facility.”
Review of Cerritos Surf Town

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Cerritos Surf Town
Ranked #3 of 4 Hotels in El Pescadero
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing location--still working out the kinks of new facility.”
Reviewed 31 July 2014 via mobile

I stayed at the Surf Colony with my family and we had a wonderful time. Service was inconsistent. Water and electricity were occasionally not available. This was in May 2013-so maybe they worked out some of the issues. Food was OK--drinks were good. Pool was not heated but hot tubs were wonderful. We still had a lot of fun though--right on the Pacific Ocean--can't beat that view and the sound of the surf.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Annie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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393 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
Oakland, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2014

We had a voucher for this resort, waited a long time to use it, wound up being there during a very hot spell. I wilt in hot weather; nevertheless, we had an enjoyable time. Staff were friendly and helpful. The restaurant varied from OK to good. Better to eat in town unless you just don't want to leave the complex. (We were in #18, a two-story, two-bedroom unit on the beach.)

The kitchen was supplied with pots, pans, microwave, toaster, dishes, etc.--but no dish towels or pot holders.

There is no AC, but the downstairs room (living room and kitchen) and both upstairs bedrooms have electric fans. This is fine--except when the electricity goes out. Then you have no fans, no lights, no water. Most strangely (and the reason for the title of this review) is that the windows don't open in the upstairs back bedroom or in the three bathrooms (and the bathrooms don't have any kind of fans or vents either). There's no way to get fresh air into the back bedroom (or any of the bathrooms) if you want the door closed. I've never seen such "sealed" construction in this kind of climate. Fortunately, we were all OK with opening the balcony doors and leaving our bedroom doors open to get air flow.

Also, the one-story, one-bedroom villas in the back row aren't offset, so they have no view of the ocean, only of the backs of the villas in front of them. Again, architect?

Nevertheless--a good time was had by all, and I have no complaints about management or staff.

(We did have to tell the bartender at the Hacienda Hotel at the end of the beach how to make a gin and tonic, though.)

If I knew how to give a half rating, I'd have labeled this 3.5, not 4.

Room Tip: Get a beachfront unit.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank donsandstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Linn, Oregon
Level Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 July 2014

I'm not going to bother posting pictures as they would just be the same thing everyone else has on here. I'm also going to break tradition from my other reviews and list just pros and cons as it's the easiest way to describe.

PROS
Beautiful scenery, right on the beach (if you have a beachfront unit, which I highly recommend)
Great staff, very friendly and helpful to the extent of what they have to work with.
Nice grounds, well cared for.
Big pool, warm water. Lots of big beds to lounge around.

CONS
No screen door on our unit 9, and you have to leave the door open as there is no air conditioning in any unit. Consequently we got eaten alive by mosquitoes
Faucet in bathroom barely shot water toward the sink, but instead toward the backsplash.
Unit close to pool (unit 9) can be very noisy at night making it even harder to sleep
Cockroaches (nothing more needs to be said)
Sheets and Towels are old and many have holes or tattered.
Food and drinks at bar are expensive, even by US standards. ($12 burger)

All in all, if you're looking for a rustic place to stay and commune with the ocean this is great. Just keep in mind, it is rustic, not kept up particularly well and services are very limited. Bring lots of bug spray and you should be ok. Overhead fans help in the evening but you still have to leave the place open.

Room Tip: Stay on the beach side row, but get as far from the pool as possible unless you plan to be up late.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank globalreach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simi Valley, California
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 July 2014

We have taken advantage of Groupon twice on week long stays here. Both times we planned on having our stay coincide with Peter Buck's January Rock Festival. From have a thatched cottage right on the beach, to happy hour at the Hacienda, to spectacular sunrises and sunsets, to lounging at the beautiful pool bar, to Baja Beans wonderful courtyard experience five minutes away, to all the wonderful places to eat in Pescadera and Todo Santos,to all the galleries and shops in town. Or just hanging out in a seemingly remote stretch of the coast and doing nothing it is a perfect holiday experience. Except for one thing noisy neighbors who apparently crowded in extra friends and were set on partying all night and no staff to do anything about it. Kind of makes you feel helpless out there aside from taking matters in your own hands. After that was resolved only a weak apology by staff and no comps were offered.

Room Tip: Number nine right by the pool
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  • Stayed January 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Petecwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CerritosBeach, Guest Relations Manager at Cerritos Surf Town, responded to this review, 17 July 2014
Thank you for the mention of the great highlights of the area, you have definitely found some of the great things to do! We sincerely apologize for the noisy neighbors and the lack of staff support in which you received. This is something we will look into. Please message us the dates of your trip/name and details if you can.

Otherwise please fell free to reach us directly by phone at 503-387-5034. I hope overall your experience was pleasant :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Cajon, California
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 July 2014

A bit out of the way but easy to find, the Surf Colony gives you easy access to the surf. We stayed in a two bedroom unit, #16. Be advised that the two bedroom units will only sleep 4 people. There were five of us and one person had to sleep on an uncomfortable couch. I did ask at the office is they had extra beds and was told that it would cost an additional $50 per night. That seemed excessive.

The kitchen was sparsely equipped but we weren't preparing meals during our stay so it didn't present a big problem for our group. The unit does not have air conditioning and if you are sleeping in the smaller of the two bedrooms, it is very hot and stuffy. The largest bedroom has a balcony with a sliding glass door that you can leave open which helps cool that room down. Friends who were staying in a one bedroom unit but not on the beach, complained that there room was also stuffy with no air circulation. Although there are ceiling fans. The master bath was very spacious. Minimal amenities in the bathrooms. We had to ask several times for beach towels and an extra pillow. Before we checked out, we had to turn the beach towels into the office before we could sign out.

The pool was very nice as was the beach side lounge area. We ate one breakfast at the pool side restaurant and the food was good and the prices reasonable.

Over all it was an OK experience and not a good value. If you are looking for luxury, this is not your place. If you are looking for an on the beach experience and don't mind the heat, this is for you. Also, the people staying the in smaller bedroom of our unit had bed bug bites. Not good!

Room Tip: Ask for a unit on the beach and avoid the units a row back behind the other units. Otherwise you get...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 June 2014

My husband and I visited in late-May. The weather was beautiful (the rest of the region is 90-100 degrees all day and sticky and humid, while it is in the 80s here during the day and 70s at night). The surfing was great. (Granted, that’s coming from two people who surfed for the first time here, but we had a great time and found that during certain parts of the day they were great waves to learn on.) The people are friendly; the closest town – Todos Santos, is safe and has everything you need (grocery store, restaurants, even an organic market); and the beach is relatively empty, giving it a private feel.

Pros:

We got a special deal for a one-bedroom room for six nights. When we booked the room, no one-bedrooms were available for the dates we were looking for, so we opted for a studio. Overall, we found it comfortable. Though there was no air conditioning, the standing fan kept us cool enough at night (in May), the bed was comfortable, and the dual sinks in the bathroom was nice.

The surf colony itself is beautiful. The pool and hot tubs are lovely, the outdoor beds with curtains are luxurious, and the landscaping is really well done. I wouldn’t change a thing.

Complaints:

Hot water – There was very little warm water for the shower, and it either came out burning hot or cold. We understood that this is in a desert setting and the Colony trucks in water, but if you’re paying $200+ per night, you expect to be able to take a warm shower at the end of a sandy day. They should truck in more water to make this possible.

Towels: We received two beach towels upon arriving. In order to get new ones we had to exchange them at the office. While not a big deal, this was a pain, especially when they ran out of towels and we had to re-use our sandy, wet towels from the day before. Same goes for the bath towels. The housekeeper replaced one towel per day, and since it always seemed to be the same one, we asked for a new shower towel halfway through our stay but the front desk was out. We had to wait until the next day to get a fresh towel.

Restaurant/bar: Given that the colony is removed from any main town, it would be nice if there were a second restaurant on the premises. While the food is very good, the dinner entrees are overpriced, and it would be nice to have more variety. We would have also liked to see the restaurant stay open past 9pm (the bar closes at 10pm, which we also felt was too early).
Overall, there were little mistakes made, which seem to be just growing pains. The Colony needs to figure out whether it’s a luxury resort or a surf village – right now the prices and the premises dictate the former, but the customer service dictate the latter. Once they figure that out, it should be smooth sailing.

First aid - One night I got a fever, but had forgotten a thermometer. The front desk neither had a thermometer nor any sort of first aid kit. This is a huge oversight. I would have also liked to see a very small stock of items for sale (bug spray, sunscreen, sunglasses, etc.)

Room Tip: We got a special deal for a one-bedroom room for six nights. When we booked the room, no one-bedroom...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank merslater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piedmont, CA
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 June 2014

Is this a 4 star resort? No, but that doesn't make it bad. We just got back from a three night stay and totally enjoyed ourselves. Some of the complaints that people had are legitimate, but won't negatively impact your trip in the least! Yes, the sheets and towels could be of higher quality and newer, but we had plenty of towels. Kitchen had the essentials, but we stopped on our way and picked up plastic cups, plates etc. and problem solved. The staff at the pool bar was great and the pool and hot tubs were clean. If you want to boogie board or surf there is a surf shack right in front of the resort and another down the beach about 2 minutes away.

We went into Todos Santos one day for breakfast and it was an easy drive. You MUST go to Hierbabuena while you are there. It's an incredible farm to table restaurant in El Pescadero - a truly amazing dining experience. For the best carnitas tacos stop in El Pescadero at a stand on the east side of the road that simply says Carnitas - the best tacos we had the entire week. I had an incredible massage from Gaby just a couple minutes down the beach - It was $20 for 30 minutes and really amazing.

Food at Cerritos Surf Colony was delicious. The chicken Chillaquiles are not to be missed. If you are looking to relax and you don't need to be pampered, but want a beautiful setting and room to spread out - this is your place. We will definitely go back if we can get another Groupon - I mnight have been slightly disappointed if we'd paid full rack of $300+ per night for a 2 bdrm villa, but at about $135 per night it was a bargain!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kwm60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cerritos Surf Town

Property: Cerritos Surf Town
Address: Km 67, highway 19 | Cerritos Beach, El Pescadero 23300, Mexico (Formerly Cerritos Surf Colony)
Phone Number:
Region: Mexico > Baja California > Baja California Sur > El Pescadero
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in El Pescadero
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Cerritos Surf Town 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Cerritos Surf Colony is located on world famous Cerritos Beach with a reputation frequently noted in Surfer Magazine for champion surfing. Cerritos Beach is the best beach in Cabo, and voted first runner up in Los Cabos Magazine! Cerritos Surf Colony is a neighbor to both the Hacienda Cerritos Boutique Hotel (a majestic mansion hotel located on a private cliff at the shore of the ocean), and the celebrity frequented hot spot Cerritos Beach Club & Surf where you can get surfing lessons, board rental, and great food.Cerritos Surf Colony is a beach front resort of Mayan inspiration and thatched palm roofs. The free standing studio, one, two, and four bedroom villas are solar energy assisted. Enjoy our amazing swimming pool and bar, surf the waves out your back door , climb the Sierra de la Lagunas, explore the artist colony of Todos Santos, or just lay back in your own palm shaded hammock.ATV rental, horseback riding, kayaking, fishing, art gallery walks, hiking Triple Waterfall, Voluntourism, massage, are just some of the things to enjoy here in Baja California. Los Cerritos provides simplicity, tranquility and a break from city life that you have been longing for. ... more   less 
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Also Known As:
Cerritos Surf Colony Hotel El Pescadero
Cerritos Surf Town El Pescadero, Mexico - Todos Santos

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