I had booked a table for a family get-together, and we arrived around 12.30 as planned. Our order was taken about 1.00, and some of the starters arrived in about 10 mins, the others about 10 mins later. By nearly 2 our mains had not arrived, and none of us was hungry any more. One of the party had had to leave before this for an appointment so could not have his main. Tried to cancel it but the barman said it was in the oven. We said we didn't want ours and he said we'd have to pay anyway - didn't we know salmon took a long time to cook! (we all cook salmon at home and certainly wouldn't want any that had been cooking for an hour!) He offered to put our orders in foil, we accepted the steak (which again he said took a long time to cook!) and paid for the rest, which he said had been discounted, which I doubt. After my niece picked up the steak he shouted 'have a nice day, and don't come back'. He was the only staff member we saw during the hour and a half, so was probably under pressure, but really needs to work on his customer relations.
- Also Known As:
- The Star Hotel East Tytherley
- The Star Inn East Tytherley, Hampshire