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“Excellent in every way!”
5 of 5 bubbles Review of Zan

Zan
Ranked #13 of 16 Restaurants in Hawkhurst
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Dinner, Delivery, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
East Sussex
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent in every way!”
5 of 5 bubbles Reviewed 2 November 2013

The food, service and facilities were all excellent. We were made very welcome, the food was piping hot as it should be and there was plenty of it! We had a variety of things to eat and enjoyed them all. The food was served in Chinese way i.e., small rice pots and chopsticks, which made the evening fun and enjoyable. It was our first time and my son's birthday and he was pleased with his birthday evening. We would definitely eat there again and also use the takeaway, Zan is a hidden treasure and needs more people to know it is there and I shall be telling friends and family.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

Visitor rating
    12
    17
    13
    10
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Kent UK
Level Contributor
237 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 500 helpful votes
“Taty food, dreadful atmosphere”
3 of 5 bubbles Reviewed 27 October 2013

OK I'll try not to go over the top,
The food is good - hot tasty and served reasonably efficiently. However, this restaurant badly need to show some nous.
It is dark, dingy and the service though pleasant enough, totally lacks any personality. The desperately need someone with a bit of character to head this operation.
It is a shame because the restaurant is in a good position and has all the basics to be much better in terms of the look of the place but it lags desperately behind other Chinese restaurants in the lay out of the tables. the look of them, the shabbiness of the interior etc.
The chef is badly served by the rest of the operation.
They need a kick up the backside and they could then see an immediate increase in revenue. I feel particularly that the pleasant lady who seems to be the owner or manager needs to have an injection of training as to how to relate to her customers. It's just not enough these days to be mildly pleasant!
We might pop back again when we are visiting the nearby Kino for a movie but it is not nearly enough of an attraction to otherwise return.
Shame.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lemniot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South East
Level Contributor
278 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“Very Good Food”
4 of 5 bubbles Reviewed 25 August 2013 via mobile

The food is excellent, especially the Singapore Noodles and the Sizzling dishes.
However it lacks atmosphere and needs a makeover!

Visited August 2013
Helpful?
2 Thank frankthewool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonbridge, United Kingdom
Level Contributor
59 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Chinese restaurant”
3 of 5 bubbles Reviewed 4 June 2013

A chinese restaurant in the middle of Hawkhurst. The starters and soups we had were very nice but the main courses were a little ordinary.

Visited September 2012
Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawkhurst, England, United Kingdom
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Good food, chill atmos.”
3 of 5 bubbles Reviewed 28 March 2013

Zan's is quite a classy Chinese restaurant that lacks a little in atmosphere. There were few people in on a Friday and it was somewhat funereal but the quality was high.

Visited February 2013
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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