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Protea Hotel Chipata
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Reviews (75)
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All reviewsan oasisrooms are comfortablegreat hotellake malawifree wifiplace to stayenjoyed my stayswimming poolnight staystaff were friendlystayed for nightswelcome surprisemy opinionen routeproteazambiareception
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56 - 61 of 75 reviews
Reviewed 8 April 2014 via mobile

Hi we decided to break our trip to Flat Dogs camp by staying overnight in Chipata. Traveling as a family group of four we wondered where we could stay. Protea lived up to all out expectations. Check in was flawless rooms comfortable and clean. The food was good although we did have to wait for a while before it came. The waiter apologized profusely and it was very good when it came. The breakfast was terrific and nothing seemed to bother the staff. Their helpful attitude was much appreciated when small medical needs surfaced. Would stay again

Stayed: April 2014
Thank Shesmoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel Chipata, responded to this reviewResponded 10 April 2014

Dear Shesmoodie,

Thank you for taking the time to write down your comments regarding your recent stay and thank you for scoring us a 5 out of 5!

We are delighted to receive your compliments about that STAFF's attitude, the rooms and the food and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally on gm@phchipata.co.zm, for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Chipata and to hearing from you again.

Kind regards,

William Wood

General Manager

Protea Hotel Chipata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Best hotel in Chipata, the ambience is relaxing, rooms are comfortable and the food is tasty. To crown it all, the staff are courteous and friendly. I have no reason to stay elsewhere on my next visit unless the hotel is fully booked.

Room Tip: The rooms facing the Car park have better views
  • Stayed: February 2014, travelled on business
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Thank loriegrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel Chipata, responded to this reviewResponded 21 March 2014

Dear Loriegrey,

Thank you for writing down your comments regarding your recent stay at Protea Hotel Chipata and for scoring us 5 out of 5! We are delighted to receive your compliments and your additional positive feedback about the food being tasty and the comfortable rooms. Please be assured that we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and we hope to have the pleasure of welcoming you back to Protea Hotel Chipata soon.

Kind regards,

William Wood

General Manager

Protea Hotel Chipata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

We stayed here on a short stopover en route to South Luwanga for one night and it was a pleasant surprise. Friendly staff upon arrival welcomed us and settled us very comfortably in the well furnished rooms. All rooms non smoking which made our stay there more pleasant . Food selection very good although menu items were missing ,but there is a huge opportunity to make the food from "just great" to "excellent". I would definitely stay there on my next visit to Chipata , highly recommended when looking for accommodation in Chipata.

  • Stayed: November 2013, travelled as a couple
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Thank Rodney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chipata, responded to this reviewResponded 21 November 2013

Dear Mr. Rodney,

GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should therefore like to thank you for taking the time to write down your comments regarding your recent stay with us and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities.

We were delighted to receive your commendations about the impressive service offered. Please be assured that we will congratulate our TEAM for doing a great job.

Thank you for choosing to stay at Protea Hotel Chipata and we look forward to welcoming you back again soon. Please do not hesitate to contact me personally on, marketing@proteahotels.co.zm, for any further assistance you may require in future.

Kind regards,

Khetiwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

After a long hot trip up from Lake Malawi in a fleet of old classic cars the hotel was a welcome sight. We, thirty people, were well looked after. The poolside was wonderful, the rooms were great and the restaurant bar service was excellent.
The best stopover on the east of Zambia.

Room Tip: They are all good.
  • Stayed: September 2013, travelled with friends
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Thank Afriod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chipata, responded to this reviewResponded 27 September 2013

Dear Sir/ madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chipata. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally on, marketing@proteahotels.co.zm, for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Chipata and to hearing from you again.

Kind regards,

Khetiwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2013

I travelled with apprehension to Chipata wondering where I how I was going to live for three weeks. Was pleasantly surprised when I found this lovely hotel, well furnished, very polite and friendly staff. The rooms are good with comfortable beds and nice beddings. A decent variety of DSTV channels. The food is okay, not excellent, but not bad at all. My three weeks here will pass comfortably.

Room Tip: I don't think there's much difference with the rooms.
  • Stayed: August 2013, travelled on business
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1  Thank Muchinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chipata, responded to this reviewResponded 26 August 2013

Dear Mr. Muchinga,

Thank you for words of appreciation regarding your current stay at Protea Hotel Chipata. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It is our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally on, marketing@proteahotels.co.zm, for any assistance you may require from our side in future. We hope that you enjoy the rest of your stay with us.

Kind regards,

Khetiwe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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