Looking forward to a short break in the new forest but have to say was really disappointed. The drive way is riddled with potholes and almost caused the car to break down.....that definatley needs sorting out. Ample parking and a pleasant exterior give you hope that you are in for a pleasant stay. The public areas are clean and airy but then it all went wrong for us......we booked through a Red letter day experience but didn't expect to be sent to the attic. Our room, room 12, was right at the top of the building and access to many rooms for disabled or infirm visitors would be a no no for anyone trying to make the stairs. The room is badly laid out and the bed was a standard double with an extremely soft mattress which meant we had a restless and uncomfortable night constantly rolling into one another. The floor boards creaked and I am sure would have annoyed our neighbours in addition to ourselves. Then we have the bathroom......well what can be said about that? Shocking doesn't begin to describe it. Bath no shower except for a hand held attachment to the taps, that when turned on was no more than a trickle. Toilet right next to the bath meant we could barely sit down to use it and a heater aimed at keeping it warm but that kept blowing. The TV was on a side wall which meant you had to turn side on and crick your neck to watch. A huge disappointment !!! Breakfast was average and didn't like having to pay a supplement to get what anywhere else would be a full English. Cant comment on other rooms but based on what we experienced I don't know why this place has received a certificate of excellence from trip advisor as we wouldn't be in a hurry to come back.
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- Also Known As:
- Moorhill Hotel Ringwood
- The Moorhill Hotel
- Moorhill House Hotel Burley, New Forest