I booked MoorHill House for 3 nights in order to be local to a business orientated meeting in Ringwood. I did read the comments on here and looked forward to the pot holes! Reminded me of the Range Rover Experience I had and put my training to the test! Readers will be pleased to know the holes were filled following day after my meeting however you will need to drive round the wide range of animals on approach which is part of the local history.
I arrived late and had a choice of a sandwich for dinner which was perfectly fine although the kitchen chose the content and assumed I eat meet and luckily did! Peter welcomed me to my colorless basic room and instantly noticed the musical floor boards! With a presentation the following day and arriving late I needed to get some sleep. As soon as the rain started the gutters outside window of room 2 were full and a waterfall cascaded down onto flat roof and kept me awake. Sounded like filling an empty bucket. Morning came went for breakfast and young lad laying the tables ignored me so I made myself known! The main waiter was fantastic throughout breakfast very professional client orientated. I came back from my meeting and mentioned the gutters to reception who instantly came to the rescue. Although I was prepared to stay in the room upon unblocking the gutters they chose to move me to room 15 which is an attic room. Again colorless however functional. So within 10min I had a new better room and overwhelmed by how helpful the staff were. Later that evening I saw the young lad that grunted at me during breakfast he was now barman! I thought I would start conversation over the lack of Guinness glasses and from there this lad turned out to be excellent in service and very educational. If I had not seen him that evening I would most certainly marked his card.
Food throughout my stay was faultless apart from breakfast which for me was disappointing across choice and quantity along with cooked breakfast which I have had better at the local cafe. In fairness I don't think really Ive had a good cooked breakfast in a hotel so lets settle for average. The Cleanliness of the rooms and associated areas beyond spotless almost clinical not a spec or cobweb, Hot water was rare more tepid in both rooms along with low pressure.
My meetings ended and after stressful week I extended over the weekend to continue with a solid nights sleep and good customer service all round. For the money I would not expect anything else and all the staff although few I had met were wonderful and great asset to this hotel. The Internet is unstable as in it cuts out however I had great phone signal unlike other guests. I would say the area and the hotel is a little odd given the history however I will most certainly come back and stay in room 15 just what I needed really. My first Trip review by the way!
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- Also Known As:
- Moorhill Hotel Ringwood
- The Moorhill Hotel
- Moorhill House Hotel Burley, New Forest