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“Wonderful service from staff, hotel nice but could do with updating”

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The Links Country Park Hotel & Golf Club
Ranked #1 of 1 Hotels in West Runton
Certificate of Excellence
Level Contributor
3 reviews
“Wonderful service from staff, hotel nice but could do with updating”
Reviewed 29 May 2011

We stayed for a 1 night break on the 28th May.

Upon arrival, very impressed with location, lovely setting and impressive from the outside. There are some lovely old wooden revolving doors leading into the bar area and the entrance to reception is welcoming with friendly staff from the outset.

We booked an 8.30pm table for dinner on arrival.

The lift is not easy to get in and out of and is only big enough for 2 at a squeeze. It has the old fashioned metal folding door that you have to pull open and would not be easy for someone with limited mobility especially as you have to hold it with one hand and try and sqeeze in with the other without it trapping you and your bags !

The hotel corridors and stair areas are clean and tidy and smell of recent paint work which shows they are updating the hotel in parts.

We were given room 257 which was on the 2nd floor and signed as "the executive suite" I was initially excited to see this sign but when i entered i was brought back down to earth as it was defiinitely not executive. It was nice enough for a 3 star standard room however so no complaints as that is all we had booked and expected. Beware though as you can be seen from the pool house in this room and you have to keep your curtains closed if you're getting changed. We also used the pool ourselves and can confirm that people would definitely be treated to an eye full if your not careful. (The pool by the way is nice enough, a little chilly but you adjust soon enough. The changing rooms are a different story though, only room for 2 or 3 at a push but cold, damp and dated).

Ok back to the bedrooms. The room was small to medium size and fine for a night or two. The bathroom was huge with a lovely deep bath and new shower screen which was spotless. The shower however had little to no water pressure and was more of a trickle than a shower sadly. The tv is a small old style coloured tv which was adaquate but if updating would be better to have a flat screen modern tv.

Now to the bed - the mattress was sadly the worst i have ever slept on at any hotel anywhere! The springs had gone in the centre so it went up at either side and you had to cling on to the edges to stop yourself rolling into the middle. Not much sleep sadly and tossed and turned all night. If it wasnt for the mattress we would have been more than satisfied with the room for a 3 star hotel plus it was spotless. I think it is a little over priced for the room quality though at £110 - £120 for two.

If you are a light sleeper also remember to bring earplugs as the corridors and floors creak a lot when people are passing by your bedroom door. Not a criticism at all as this is to be expected in an old building.

Now the best bit - the bar area, the resturant food and service from the staff.

We started by ordering a bottle of wine and sat in the alcove area which has beautiful windows overlooking the front of the hotel. The waitress brought over the bottle in a chilled ice bucket and poured out a glass for us.

A lovely waiter then came over and took our dinner order from the menu and explained that the chef would prepare our meal while we enjoyed our wine and when ready we would be shown to our table. This was a lovely touch and a great 1st impression. I would recommend anyone having dinner to go a bit early to sit and enjoy a drink first.

We were then seen to our table and brought some lovely rolls with butter. The waitress topped up our wine and brought water over. Within minutes we were served our starter. Again we had our wine topped up and served our main course when ready. The waiter and waitress were excellent and topped up our drinks throughout. We then had our dessert.

The food i have to say was excellent and as good as any good quality restaurant with top quality service. It is worth booking a table for dinner even if your not staying at the hotel (if your allowed to do this?).

The staff then said they would simply place our meal bill on our tab and we retired back to the bar area with two lovely double brandy's and watched the sun go down. A top class meal and a lovely end to the day. Breakfast the next day was equally as good, top quality food and very good service.

If it wasnt for the wonderful service and food in the restaurant then we may have left with mixed feelings about the old place, but the service and friendliness of the staff swayed it for us and we would return again if in the area. Thanks for a lovely stay.

Room Tip: executive suites facing the front (not the rear)
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  • Stayed May 2011, travelled as a couple
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    • Service
Thank mich7559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Links Country Park Hotel & Golf Club

Property: The Links Country Park Hotel & Golf Club
Address: Sandy Lane, West Runton, Cromer NR27 9QH, England
Region: United Kingdom > England > East Anglia > Norfolk > Cromer > West Runton
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in West Runton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Links Country Park Hotel & Golf Club 3*
Number of rooms: 49
Official Description (provided by the hotel):
The Links Country Park Hotel has superb accommodation in beautiful surroundings, mouth watering food served in our contemporary IN2BLU restaurant. Our hotel accommodation has retained those high standards of personal service long forgotten by many and offers a traditional warm welcome, a peaceful escape from everyday pressures and the opportunity to relax and unwind in this tranquil, unspoilt area of North Norfolk. The combination of the hotel and leisure facilities make the Links the perfect place for a group golf break too. Whether you are looking for a base to explore the North Norfolk coast and stunning golf courses at Sheringham, Cromer, Brancaster and Hunstanton or looking to have a business meeting with the lure of 9 holes of golf afterwards, contact one of our events team who will ensure we meet your groups requirements. Onsite leisure facilities, including Golf Course and Indoor Swimming Pool, Tennis Court, Gym and Sauna. ... more   less 
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Also Known As:
The Links Country Park Hotel And Golf Club
Links Country Park Hotel
Links Country Park Cromer
The Links Country Park Hotel & Golf Club West Runton, Norfolk

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