We had received a luxury gift voucher, which we could use for a 2 night stay for 2 persons in a stylish B&B in France.
When we contacted Le Canville to make a reservation, we asked them if it would be possible to provide an extra bed, so that our 3 year old son could come with us.
That was no problem, but the extra price they wanted to charge us for this, was totally out of the top!
We checked the difference in price on their site between a 2 person apartment and a 3 person apartment, and the extra price they wanted to charge us was a multiple of this difference!!
Taken into account that in our case the 3rd person wasn't even an adult but a small child, we felt ripped off even before going there. We don't mind paying extra to be able to take our son along, but this price was ridiculous.
So we kindly asked them if they perhaps had made a mistake in the extra price they communicated to us, but they never reacted to our mails and reminders. So far for being hospitable and client friendly...
- Official Description (provided by the hotel):
- Le Canville proposes you 8 high standard apartments from 50 to 100m². Each one of them proposes beyond what you can expect from a hotel, a personalized decor in a harmonious and picturesque whole of a Northern French farm.Here, comfort comes with relaxation. We invite you to take advantage of the covered and heated 40 m² swimming pool.Boulogne-sur-Mer and its districts offer many cultural animations: its castle museum and crypt, its fortified walls, the city belfry, the National Sea Centre etc. You can also relax practicing many sports, like golf, tennis, sand-yacht or horse-riding.Between town and countryside, you will surely find a refreshing and revitalising atmosphere, ideal for your trips on the Opal Coast. ... more less