After we booked a weekend here we were a bit alarmed after reading some of the reviews. But we knew that we had got a really good deal on a two night dinner, bed and breakfast package, so arrived expecting the worst but hoping for a little better. We can only speak from our own experience here, but it is all positive. Fantastic location with great views from our window. Yes, it's in the middle of nowhere, but a few minutes in the car gets you to Corbridge, Hexham, and a host more local sites of interest. (And it's worth knowing that mobile and 3G reception is good - at least on 3 and T-Mobile.) Our room was large, well furnished and spotlessly clean, with a comfortable bed, and all the electrical equipment worked! The meals were of a standard far in excess of the price that we paid, and we found a superb red wine at a reasonable price. Restaurant service was attentive and friendly. The only thing I could fault was the coffee at breakfast, which was way below standard. The exceptional part of the weekend was the way every single member of staff did their utmost to be helpful. Absolutely full marks for this. We have stayed in a lot more expensive hotels and had worse rooms, poorer quality meals and far worse service. I think that some of the people who complain about this hotel forget that on the package deals they are getting three star value at two star prices. We were travelling with our dog, and I would class the hotel as 'dog tolerant' rather than 'dog friendly' as the only place the dog was allowed was in the bedroom ( - though some customers no doubt regard that as a positive!) That said, most of the staff made a great fuss of her whenever we were coming and going, so that makes up for it somewhat.
- Official Description (provided by the hotel):
- Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more less
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- Also Known As:
- Best Western Derwent Manor Hotel Allensford, Northumberland
- Best Western Northumberland
- Best Western Hotel Northumberland