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“A jem tucked away”

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Best Western Derwent Manor Hotel
Ranked #1 of 1 Hotels in Allensford
Certificate of Excellence
Reviewed 19 December 2013

What a wonderful place, a 60th Birthday treat. Staff are lovely, nothing was too much trouble and food is very good, wine very good not over priced. the whole experience was just perfect. Thank you Derwent Manor.
And Just 15 miles from Gateshead Shopping Center

  • Stayed: December 2013, travelled as a couple
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Thank ElaineWestyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 23 December 2013

Glad you had a good birthday, dont leave it so long to return.

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907 - 913 of 1,430 reviews

Reviewed 17 December 2013

I stayed at the derwent manor for 3 nights night, Couldn’t fault the hotel on any level. The staff were very professional warm and welcoming with some great advice on where to eat out at night. The rooms were very large and clean with the beds being massive! Breakfast the following morning was faultless. Plenty to choose from and plenty to eat owing to the buffet style service. All in all a fab stay. We will certainly be booking this hotel again!

  • Stayed: December 2013, travelled on business
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Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 19 December 2013

Well dont leave it so long we have some great offers in early January call us soon.!!

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Reviewed 16 December 2013

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western GB
Thank Mark L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 19 December 2013

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Reviewed 15 December 2013

Couldn't fault a thing. Ok there are a few tired items around in the hotel but it is a manor house and to me that just added to the character of the surroundings.
Cleanliness was best I have ever experienced.

  • Stayed: December 2013
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Thank Kdi21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 19 December 2013

WOW thats a great comment thank you ,we are delighted to pass this on to our housekeeping team.

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Reviewed 10 December 2013

Our son and daughter in law were married here recently. The hotel looked amazing. The food was fab and the staff were fantastic. The grand hall was an amazing venue for a wedding .the decorations were also fantastic. Thanks

  • Stayed: December 2013
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Thank 5661k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 19 December 2013

We are delighted you had a fab wedding.

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Reviewed 8 December 2013 via mobile

On arrival we were greeted with a great Xmas feel, lovely staff and a nice bowl of home made soup an roll, room was clean, warm and pleasant view. Meal included in Deal. Very nice too, restaurant staff very friendly, service great, meal very very nice and manager present, friendly and welcoming. Breakfast again very nice, everything you could think available and staff very friendly. I have visited this hotel 3 times an it has never failed on its presentation, food and quality. I will definately be going back

Stayed: December 2013, travelled with friends
Thank mallan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 19 December 2013

Gladyou had another great stay, see you soon.

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Reviewed 7 December 2013

Stayed here two nights 5th and 6th December. Lovely location,friendly staff,lovely food but not the peaceful place we expected, doors constantly banging as no proper handles, as if that wasn't bad enough our room was near one of the function rooms and the noise was appalling. Surely in this day and age a function room could be soundproofed. Breakfast is very good but on the second day the restaurant was full and quite frankly the staff couldn't cope we waited more than half an hour for our cooked meal and noticed people coming in after us were given their meal first. Will not be going here again and will certainly not recommend it. This is the first time I have ever had to give a negative result :-( .

Room Tip: Ask to go in a room away from function rooms !!!
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  • Stayed: December 2013, travelled as a couple
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1  Thank chiller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul M, General Manager at Best Western Derwent Manor Hotel, responded to this reviewResponded 19 December 2013

Sorry you needed to post a negative comment , but we will look at putting more staff on at peak times and when the refurbishement starts look to sound proofing the function rooms ,so thank you.

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Additional Information about Best Western Derwent Manor Hotel

Address: | Allensford, Allensford DH8 9BB, England
Region: United Kingdom > England > Northumberland > Allensford
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Allensford
Price Range: £75 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Derwent Manor Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more   less 
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Also Known As:
Best Western Derwent Manor Hotel Allensford, Northumberland
Best Western Northumberland
Best Western Hotel Northumberland

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