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“Jungle Retreat”
4 of 5 bubbles Review of Our Jungle House

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Our Jungle House
Certificate of Excellence
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Jungle Retreat”
4 of 5 bubbles Reviewed 10 May 2014

Our hut was very clean and tastefully designed in keeping with the jungle surroundings. Plenty of activities that you can book through reception. We did the Elephant trek which was good. We then booked to visit the Hot Springs in the afternoon. DON'T DO IT. We paid 600 Baht each to visit an outdoor swimming pool that was heated, wasn't very clean and definitely wasn't scenic. When we got back we did mention to the staff that we were not impressed for what we paid and they did give us half our money back. I would recommend doing a day trip to the lakes. Very beautiful and a great explore through massive caves. Our guide was very good. This place is in a beautiful setting and it's very chilled. The Thai green curry is the best I've ever had. Mike was very friendly and helpful.

The bar upstairs from the restaurant is a nice place to sit and relax but could be better stocked. We very much enjoyed our time here and would stay again.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Stevo8689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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627 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Thai first
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English first
Berkhamsted, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

We booked a night in a tree house, then did an overnight lake experience (ABSOLUTELY NOT TO BE MISSED) and then spent a final night in the tree house before heading on. Such a change from everywhere else and the owner is so passionate about nature and seems genuinely interested in his guests. The staff were friendly and accomodation was simple - but what else do you expect in the jungle - it was great!

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank KtCouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Egmond aan den Hoef, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

We stayed here for 4 nights in the end of April 2014, we did some hiking and canoeing and have good memories of the place.
The property is large so there is lots of opportunity to wander around and discover many animals already on the property itself, insects, lizards, snakes, birds, fish, frogs, toads, gecko’s.
The Thai food in this place is excellent, very tasty and quickly served. There is also some western food available but we preferred to stick with that Thai menu.
The staff is pleasant and very helpful when it comes to making reservations, or arranging trips or pointing out some interesting animals to you.
The river being basically at the property has good options to see fish or to swim with small children (it is that shallow), lined on the shore with many small frogs in the mountain.
All in all, an easygoing, well organized place which we can recommend.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Adrianus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
4 of 5 bubbles Reviewed 22 April 2014 via mobile

We stayed in a cliff view bungalow, basic but fine. Away from the village centre and in the jungle. Staff very friendly and the food tasty. Easy to organise tours to the local Khao Sok park and onward travel. The one night lake tour was good but very basic.
Take a head lamp if you go out at night and don't leave food in the room, some type of creature enjoyed it more than us.

Stayed April 2014, travelled as a couple
Helpful?
Thank Flamestar77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 April 2014 via mobile

Avoid this place at all costs, the staff are disgustingly rude and the tree houses do not look like how they do in the picture. The staff are the main issue here I've never met such rude people in my life, the manager at reception was an absolutely extremely rude person, there was no service whatsoever. If you want to be around rude staff by all means then you will like this place, however like the most of us we appreciate basic customer service and this place lacked it! Disgusting.

Stayed April 2014, travelled with friends
Helpful?
4 Thank Hakdgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JungleTreehouse, Manager at Our Jungle House, responded to this review, 10 May 2014
Thank you for your honest feedback about our resort staff. I am incredibly sorry to hear that you had a bad experience with us here and that our customer service did not meet your standards. Your experience was unusual, and equally traumatic for our staff. We apologize for incorrectly quoting the price of the “hands-on village visit” tour that is offered by a nearby community group. After contacting the community group, they agreed to kindly provide the tour at the price originally quoted.

It is understandable for you to be upset with our staff for this mistake, but your hosts in the village were confused by your unhappy demeanor. Community tourism is about respectful interaction, and we are sorry that mutual respect was absent from your time here.

We are always working toward making our guest experience the best it can be and customer feedback is an important part of making it happen. Thanks again for the helpful comments and terribly sorry that your stay was not enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
1 review
4 of 5 bubbles Reviewed 15 April 2014

We just escaped from all beaches and stayed 3 nights there.. it is little far from Phuket airport and compare to khao lak, you have to go 1.5h more by taxi... it is really in deep jungle side and you feel quite relaxing .... offered tour was not so bad, Indeed it is not related to each house... all the resorts there share peoples for interested tours. so you will have same tour levels and quality regardless of where do you stay..
staff all were kind and food was delicious..

Room Tip: we stayed at Jungle house 2. it was not nice.. I think all houses are located in good points and you...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank M0rteza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
170 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

While eco resorts aren't for everyone, Our Jungle House in Khao Sok offers the chance to relax in a jungle setting in the beautiful Khao Sok National Park.

I believe that Our Jungle House was one of (if not) the first of the Eco style resorts in this area and offers a range of treetop and bungalow style accommodation adjacent to the Khao Sok river.

Accommodation is basic but comfortable in keeping with eco style and standards and there is a bar/restaurant on site.

Thailand can be a very noisy place and the aspect of this resort that made a deep impression on me was the peace and quiet of the setting broken only by the sounds of the jungle.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank GuruB0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Our Jungle House

Property: Our Jungle House
Address: 183 Moo 6 | Khlongsok, Phanom, Khao Sok National Park 84250, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Khao Sok National Park
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Khao Sok National Park
Price Range (Based on Average Rates): £
Number of rooms: 21
Official Description (provided by the hotel):
For best deals book direct with Our Jungle House! A pioneer of ecotourism in Khao Sok for over 20 years, Our Jungle House is a place apart. Situated in 25 acres of privately owned rainforest, three species of monkey and other fascinating wildlife are frequent visitors. The jungle here is a nature lovers paradise where you can go trekking, ride an elephant, adventure down the river, go on a night safari, and escape to the fairy-tale scenery of Cheow Larn lake. Our tree houses and bungalows blend into the surroundings, so you can enjoy the luxury of these charming houses while living at one with nature. We offer open aired, fan cooled room in keeping with our eco ethos as well as comfortable beds, western toilets and hot water showers. From your open deck, your room will look out over a clear stream to majestic limestone cliffs or jungle setting. ... more   less 
Also Known As:
Our Jungle House Hotel Phanom
Our Jungle Hotel
Our Jungle Surat Thani

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