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Patricia W
United Kingdom

What a shame

Review of Hotel Neptuno
1.0 of 5 bubblesReviewed 3 Oct 2022via mobile
Gone down the drain. Horrible cup of coffee, supposed to have been a cortada. Orange juice was out of a bottle, no ice. Service was very terse. This hotel used to be fantastic but since covid it has deteriorated massively. What a shame as it has so much potential
Date of stay: October 2022
Trip type: Travelled as a couple
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Reviews (218)
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All reviews great location mar menor value for money fab views stay there again cafe bar the air conditioning balcony spain opposite
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7 - 12 of 218 reviews
Reviewed 19 July 2022 via mobile

Stayed for 6 days from 8th July 2022, the only good thing about this truly over priced hotel is the location, the room was dirty with clearly no eye for even minor details, good luck if you are prepared to take the chance!

Date of stay: July 2022
Trip type: Travelled with family
2  Thank petej843
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2021

Lovely long weekend at the hotel.
Great place to stay directly opposite the beach ,close to bars restaurants. Ideal location and hotel to explore the area .Stunning views ,very clean.We paid for breakfast which is great on the terrace to start the day .Deffunatly book another visit.

Date of stay: September 2021
Trip type: Travelled as a couple
1  Thank PAULSPENDIFF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2019

Hotel Neptuno is a gem of a hotel, great staff, rooms, and good size balcony overlooking the mar menor, plus a bar,and a terrace to have your sundowners on. Perfect. Neptuno is in a perfect position right opposite the beach.

Room tip: Beds are soooo comfortable.
Date of stay: October 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank magaret22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2019

Good value for money. Beach outside the front door. Very clean. Friendly staff. View of the Mar Menor from balcony. Breakfast very good with hot and cold buffet.plenty choice. Nice cafes on the seafront.

Room tip: Sea view is a must.
Date of stay: October 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Joan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2019

Could not find anything to complain about for a 3 star hotel. Good location,cross the crossing straight on to the beach. Breakfast was enough selection to satisfy, Staff very friendly and helpful. There was a challenge after the big storm and we where stranded but the staff where helpful till we left. The room was compact and needed a little decoration but for the price you could not complain.A very pleasant hoilday !!

Room tip: Best views on the front of the hotel
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chris W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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