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“Great place, food not so good”

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Hacienda Temozon, A Luxury Collection Hotel
Ranked #1 of 2 Hotels in Temozon
Certificate of Excellence
Mexico City, Mexico
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great place, food not so good”
Reviewed 20 April 2014 via mobile

It is an amazing place, the scenery, the spa, great attention, they make you feel like you are at home. Spa treatments are mostly the same, but I definitley recommend Aloe Vera treatment.

About the food, the menu is short so you should ask for anything you want even if it isnt in the menu, they will definitley cook it for you.

Great experience, I will definitely come back!!!

Stayed April 2014, travelled as a couple
Helpful?
Thank Monrod01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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356 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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Lima, Peru
Level Contributor
225 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 6 April 2014

One of the most splendid refurbished haciendas of the glorious times, when 95% of the world’s Henequen (fibers from an agave cactus used for making ropes) came from this region of the world. The main hacienda building has been brought back to all its glory and a stay here, or at least a meal here, are a must when in this area (half way between Merida and Uxmal). We didn’t have the chance to stay, however, enjoyed a spectacular meal. Also, the SPA seems to be out of this world, as the massage beds are located in a cave (with candle light) next to a cenote (sinkhole) in which one takes a swim afterwards.

  • Stayed February 2014, travelled with family
    • Value
    • Cleanliness
    • Service
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Thank Zoltan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 March 2014 via mobile

First of the 4 haciendas we are visiting. It was hard to find after a long drive from Cancun but totally worth it. If you are looking for relaxing and quite vacation, this is the way to go. The staff is great, the rooms are so charming and the food delicious. Love it.

Stayed March 2014, travelled as a couple
Helpful?
Thank Isabelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calne, United Kingdom
1 review
Reviewed 20 March 2014

Our three day stay could not be faulted. This is a remarkable retreat, having been the family home of a mega sisal producer in the past the building is steeped in history. The bedrooms are spacious and comfortable and the dining room, public rooms, etc. are tastefully furnished, much in the style of the early 20th century. The service is outstanding and the food is prompt, uncomplicated and good. This hotel deserves a six star accolade. Not only is the property historically fascinating, it has also been brilliantly adapted for 21st century comfort.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lansdowne255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 March 2014 via mobile

Lovely setting in old sisal estate with it's own cenote. In need of a bit of care and a few tins of paint but otherwise very comfortable. Didn't use the spa but wonderful location in cave near underground river.
We took the trip to the cenote ( underground river for a swim with another couple on our tour). It was a railway bogey pulled by donkey through the old plantation, now semi jungle to get there and was a great 25min trip to the river an hour swimming and then 25mins back. Great way to spend a morning.
Hotel pool is small and used by the local birds for bathing and it could do with a bit more shade but the terrace at the front of the hotel is a nice place to chill with a good book and a long drink.
Rooms are spacious but security good be better as wouldn't have taken much effort to break into ours through the doors at the back - housed in the old stable block. Free wifi but we had to log in to the next door room as ours wouldn't pick up.
Food and the service in the restaurant were very good. Would certainly recommend the hotel.

Stayed March 2014, travelled as a couple
Helpful?
Thank mejoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiltshire England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2014

We adored our three days at the Hacienda Temozon. This beautiful, grand family home and former sisal factory was a complete delight. The old fashioned curtesy of the enchanting staff was exceptional. They could not do enough for us. Impromptu lunches in the garden were easily accommodated by smiling staff and we all felt nothing was too much trouble. Our room , No 7 was lovely with a large modern bathroom and extreemely comfortable bed. Only down side was the lovely hammocks outside our room which small children thought were for their enjoyment and therefore sometimes the peace was shattered.
The spa was in the old sisal factory and very inconsistant. I had a marvellous massage but another of our party had a very bad one, but this was then addressed by the manager and she was given a free excellent one.
The food is fine, not wonderful but tries hard and the smiles of the staff made up for any shortfall on the food. Excellent margharitas but a limited choice of good inexpensive wines.
We would all return to this lovely hotel.

Room Tip: Rooms 7+ 8 especially nice
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westhill, United Kingdom
Level Contributor
206 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 4 March 2014

Stayed for 2 nights in this hotel where all the rooms are in the converted stable blocks etc. The room was kitted out in colonial style but with all mod cons including large bathroom but no bath only a sizeable shower. Food at lunch and dinner was of a high standard and beautifully presented. Food prices reasonable and wine list was varied but some wines very pricey. We found a rose wine at around £22. This is a really tranquil hotel, but it does need maintenance particularly in the grounds which, particularly at the rear, are in need of a lot of work. As a travelling companion succinctly summed it up...."shabby chic".

Room Tip: Some rooms back onto a noisy road. Avoid!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindsayburnett001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hacienda Temozon, A Luxury Collection Hotel

Property: Hacienda Temozon, A Luxury Collection Hotel
Address: KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Temozon
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Temozon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hacienda Temozon, A Luxury Collection Hotel 5*
Number of rooms: 28
Official Description (provided by the hotel):
Hacienda Temozon is one of the most valuable residencies built in the 17th century, located in the Yucatan Peninsula. Just a 35 minute drive from Merida’s International Airport, this place is surrounded by a landscape where henequen was formerly cultivated and sisal was widely produced. Among the natural attractions that surround the place are the Lol-tun cenotes and caves, and the Uxmal Mayan Ruins. Its high-elevated ceilings and the exquisite ambiance of its 28 guest rooms and suites evoke the splendor of the colonial times when these premises were built. The 37 hectares covered by the site, a large pool, the cenotes, wonderful paths, and a spa offering treatments inherited from the Mayan culture merge so that guests take a deep plunge into relaxation and comfort. ... more   less 
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Also Known As:
Hacienda Temozon Merida
Hacienda Temozon Hotel Merida

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