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Wyndham Reef Resort
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Reviews (1,830)
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All reviewsrum pointbeach baracross the streeteast end of the islandstingray cityfishtime shareliquor storeseven mile beachdeluxe studiorented a carwhite sands water sportsgrand caymancaptain chrisfull kitchenall inclusive optionall inclusive plan
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Reviewed 19 April 2012

We stayed here for a week over spring break. The one bedroom was clean and offered awesome views. However, the balcony was shared with the neighbors and the internet only worked here and there. This was a huge problem as school work needed to be done online and an interview needed to be done via Skype. The worst part of that was that I had specifically called prior to booking and was told they did indeed have internet. When my friend called the front desk the person was quite rude and told her it hadn't been working for weeks and there was nothing he could do. She did get very upset so I spoke with the manager who was to his credit much nicer. The beach is not at all busy (at least not during our week) but the water is full of muck and rocks so clear walks out into the sea are impossible. The store across the street does have food, but beware of the prices there and all over Grand Cayman! The US dollar does not equal the Cayman dollar and suddenly your bill is much more. The resort adds an automatic 15% so be prepared for that as well. A few other tips: buy your alcohol from duty free in the airport, you won't like the prices in Cayman! Also, be prepared to be searched at the airport on your return. I was called up and my checked bag needed to be checked (random they said) and I needed to go into a small locked room to observe this. Then my carry on was checked as I was walking onto the plane and I was patted down. This was all a bit much for me so just be prepared. Overall, I prefer Maui, Hawaii and enjoy the USA!

Room Tip: You may want to have a ground floor so walking out is quicker. The third floor was many stairs or a wait for the elevator.
  • Stayed: April 2012, travelled with friends
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11  Thank jenrockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeMorgan72, Head Concierge at Wyndham Reef Resort, responded to this reviewResponded 20 April 2012

I’d like to thank our guests for taking time to review our resort and give us pointers as to how we improve our guests overall experience. Regarding our internet service, we currently have 2 options for internet access. We have 3 PC terminals based on site that are completely free of charge and available to all guests at the reef from 7am to 9pm. The 2nd option is a ‘pay per use’ WiFi service provided by a 3rd party company. Due to a variety of issues our WiFi can be both unreliable and ineffective at certain locations throughout the resort. The owners of the reef made a decision some months ago to fully replace this and install a brand new system. The first stage involved an entire new phone system and substantial rewiring which was completed a few weeks ago. The next stage it to fit over 50 WiFi routers across the resort to guarantee coverage, we expect it to be up and running by the middle of this year.
It also seems that perhaps the weather was not at its best during these guests visit if the water was cloudy. The waters of the Caribbean Sea are usually beautifully clear (as our reviews will show) however sometimes the wind will stir the water up a bit. We do have a reef in front of our resort (hence the reef resort!) so there are rocky areas however, we do have a number of easy spots to access so please speak to our concierge and water sport teams for the very best spots to snorkel . Thanks again for taking the time to review our resort and allowing us an opportunity to clear up some issues!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2012

Just got back from the reef resort over Easter week.
RESORT: The one bedroom was very clean, and well stocked with supplies. We bought breakfast and lunch food at Foster's across the street and It has all the basics you would need. Prices weren't too bad considering how expensive it is to eat out!!! We had a 1st floor room which was amazing, open the door and you are on the beach!!! We snorkeled right outside our room and saw a lot of great stuff. Talk to the people at white sands on the resort and they will tell you where the best snorkeling is if you are unsure, but pretty much everywhere is great. It does get a bit cloudy though when it is windy. The space between the two piers is the best I think. My family (husband and 10 year old) loved being on the east end where there are no annoying lines or crowds. Always a beach chair available, on the beach or at the pool no matter what time, wonderful! Bar Restaurant was good and outside, very nice. The staff are friendly. I would definitely go back to the Reef.
DIVING: My daughter and I did our open water cert. dives with Ocean Frontiers, 6 minutes away. This is the BEST DIVE OP!!!!!!! Knowledgeable, friendly. If you wanted a guide, great, if not, that is fine too. Equipment was in excellent shape. Divers of all levels will have a great time. Plus they have an amazing photographer with you under water! You can order the pics online and they were AMAZING!!
TRIPS: STINRAY SAND BAR with Redsail at rum point. 20 minute drive to rum point and a GREAT trip!!! Friendly staff on boat, got to see and touch the stingrays and our captain showed us an eel and spiny lobster. A must do. The outside restaurant had good food at good prices! We layed in the hammocks after and had a great time. Drove to GEORGETOWN, about an hour. Pretty touristy area with a lot of shops, that's it. But we went to the TURTLE FARM and was amazed by all there is to do there. You can pick up the turtles, snorkel in a lagoon, swim in a fresh water pool. The pool had a large slide which my daughter loved while my husband and I relaxed on chairs, again, NO CROWDS!!!
RESATURANTS: We went to over the edge, about 10 mins from The Reef, great conch fritters and great blackened fish. Would recommend.
OVERALL: Loved the reef resort because the accommodations were nice but not crowded. Driving to rum point or the dive shop were not an issue. We went to georgetown and the turtle farm only once but that was enough, if you are looking to go to georgetown more than once I wouldn't stay on the east end, too much time to get there.

GREAT VACATION- HIGHLY RECOMMEND THE REEF!!!

Room Tip: 1st floor to be right on the beach, but avoid the building right in front of the pool as you will have more foot traffic by your door.
  • Stayed: April 2012, travelled with family
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5  Thank lofarber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

Family friendly resort on the LESS crowded side of Grand Cayman. Fun pools for the kids to play in, and soft clean white sand beaches. Good exercise room is a plus. Not the best snorkeling in front of the resort, because the wave action tends to cloud up the water. To do best snorkeling walk down about 100 yards past the Morritts Resort pier and work your way back towards the Reef Resort. On the downside, watch for Jet skiers, kiteboarders, and sailboarders, because there seems to be no real boundary between the activities. Rooms were clean and directly on the beach. Service was friendly. We were not approached once about a timeshare. Little grocery store across the road is very convenient, not to mention a GREAT Italian restaurant. One major downfall is no internet connection, which makes a "working" vacation tough. However, the Dunkin Donuts across the the street does have access (the DD has the HORRIBLE service).

  • Stayed: April 2012, travelled with family
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3  Thank bbv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

We stayed in the Reef this past April. We stayed in room 204 a/b units. This is a lovely resort located in a very quiet location, on the East End of the Island. The staff is great. The units are very well appointed, Nice tv(s) and DVD players in the room and great beds. The resort is right on the ocean and the views are great. This resort is great for couples or families. All the rooms are open and spacious. Wifi is a bit sporadic. Loved eating at the Bistro with live music and Kaoake. Cathy was the star of the property.

  • Stayed: April 2012, travelled with family
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1  Thank SFA1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

Just recently came back from a five night, six day stay at The Reef resort on the East End of Grand Cayman with my fiancee. We stayed in a deluxe ocean-front studio, which was equipped with a small kitchenette, small patio, king sized bed, most importantly a beautiful view of the ocean which was just steps away from our patio. This was our second stay at the hotel, and it was well worth it. My fiancee and I live in NYC, and we love to travel to locations that are nestled away from the crowds. If you are like us then this is the place for you, if your the type of person who is looking to stay in a big city-like environment with 24 hour entertainment then the East End is not for you. The East End is known for being quiet, tranquil, and beautiful. As for our stay, the beach, the reef, and the hotel grounds are all immaculate, extremely well-maintained. The food is good, there are two restaurants in the hotel, and a subway sandwich restaurant. We found that all of the food was pretty good, when we stayed two years ago we had no complaints either. The Resort does a beach bbq party on mondays, the food was excellent that day (ribs, fish, chicken, corn on the cob, fried plantains, rice and beans, coleslaw). Just across from the hotel there is a dunkin donuts, an Italian food spot, a liquor store and a supermarket.
If your looking to drink, then the reef the bar the place for you, it is outstanding (happy hour monday to friday = 4 TO 6 pm; two for one drink specials). All of the bartenders have a way of making your day memorable always putting a smile on your face. The Reef is a family friendly hotel, there are always small kids running around and there are so many activities for them that they'll never be bored. There are several pools that are very clean and roomy, never overcrowded and they have stunning views of the sea.
When you come to the Reef Resort you are coming here because enjoy snorkeling and simple relaxation. Theres an abundance of aquatic life all over the reefs, the reef is lively, and you don't really even need to swim to far out to experience all this. If you are into snorkeling I would highly recommend White Sands Water Sports, a local company that works in conjunction with the hotel. They offer all types of snorkeling trips at fair prices, and each trip is memorable.
The only negative aspect of the Resort is the "previews" that the hotel recommends its guests to go on. These previews are time share pitches where a representative from the hotel will try to convince you to become a "member" of the hotel. Now in all fairness the resort does compensate you for going on these previews, you get food and beverage credits, free trips to stingray city, etc, whichever you choose. However BEWARE you are for-warned , the sales reps simply do not know when to throw in the towel. I understand its a business and they're sole purpose is to sell you a time share but when the your making your sales pitch and the person sitting across from you tells you that they are not interested in buying, that means that they are not interested in buying. I shouldn't have to tell you ten times that I'm not interested in buying and then be insulted by your remarks on what I do for a living, or my finances because in the end all that does is deter people from re-visiting the Reef Resort in the future.
In sum, everything is going to have its pros and cons (thats life), but this Resort is definitely a place you should visit, its in a really good location, its safe & secure, its fun, offers exceptional services, and just one visit will make you want to keep coming back again and again. We literally just got back and we are already thinking about when we can go back to the Reef Resort. Good clean fun for all ages, I highly recommend this hotel to anyone who is even contemplating visiting the Grand Cayman Islands.

Room Tip: Higher floors have the best views of the ocean. Junior suites have stoves to cook food
  • Stayed: March 2012, travelled as a couple
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8  Thank robbyfranchise89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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