Just returned from a wonderful and relaxing stay at the Reef Resort on the all-inclusive plan. Our stay (Feb 15-21) featured balmy temperatures and some breezy days. The resort is in a beautiful location, relatively quiet (much more relaxed than 7 mile beach) and incredibly helpful staff, well-kept beach and concierge assistance with anything you may need. The staff bent over backwards to make our stay enjoyable.
Bar staff were wonderful - Colin was outstanding, and all were very helpful and friendly. As to the waiters, we particularly enjoyed Vuk, and Rochelle who gave us excellent service and a warm and friendly attitude, but all were good to us. Cathy (concierge) was a wealth of information. Particular thanks for the tip about the little crafts store up the street and opposite Tukka's - the owner makes her own jewelry from local semi-precious stone (Caymanite) and shells, and sells at comparatively decent prices. Her son is an expert on the Cuban cigars and coffee etc. that can also be picked up there - he has lots of know how:), and they were generous with discounts as we bought a few items. Cathy also helped us with car rental and our trip to the botanical gardens - we really loved the blue iguanas as well as the color garden!
White Sand Sports has a place on the property and our friends chartered a boat to take the 4 of us out to Stingray City. It was an amazing experience. Captain Chris was fantastic. The 4 of us were a little anxious initially, but he was able to help us all to have an amazing and intimate experience with the stingrays. He then took us to the reef close by to snorkel, and let our less confident group members wear lifejackets as they snorkeled out to allay concerns of the less than strong swimmers amongst us. Finally he took us to starfish point where we found a half a dozen starfish waiting. Talk about photo ops - the experience was a highlight!
Room (deluxe studio) was nice enough - pretty much what you see in the photos. walking right out onto the beach was wonderful. My husband was initially concerned that being close to the bar and restaurant might make for noise (we were directly in front of the dock), but I was never aware of any disturbance. One big issue though was that the button on the side of the hot tub is not the only thing needed to turn it on. There is a switch above the light switch and beside the sinks that must also be in the upright position. Nobody told us of this, and although we spoke to the front desk and maintenance on 3-4 occasions about problems, we were not informed of the need for the switch (which looked to be redundant to us) to be in the upright position. This needs a little sign - particularly since it is not close to the tub. We spoke to the concierges about this, but I’m noting just in case they haven’t got around to taking care of it yet. The bed was comfortable.
As to the food - the quality was (my friends assure me) very good for an all-inclusive. The all-inclusive package is a great idea for those who really want to indulge in anything anytime, with top shelf and cocktails included! I'd say you are actually encouraged to try everything! Another reviewer criticized frozen fish - while many items are brought onto the island we asked about what was local before we ordered, and used it to inform our choices. The food is not fast in coming out - but so what? We ate outside most of the time - on the balcony for breakfast and at the beach bistro (all the same kitchen) for lunch and in the evening - the view and atmosphere were amazing - soak it in and relax. There is plenty of variety on the menu - I ate something different every meal, although we repeat ordered our appetizer faves (Cuban black bean soup, coconut shrimp and the hummus with pita bread).
All-inclusive guests are given an identifying bracelet on arrival - not thinking about money or the check is rather liberating. When we return (fingers crossed) we will go with the basic option, and will rent a car for the week, since the roads through outside of George town are simple and straightforward - driving on the left is not a big deal - and enjoy more cuisine at other local establishments. Renting a car in advance for the week would have saved quite a bit. We were told about this by concierge Daina in advance, but just didn’t feel the confidence until we saw it ourselves☺
One thought for management - how about making the dolphin pool for children and the north pool for adults and swimming? When it is windy it is hard if not impossible to swim off the shore, and a pool would be great. While the north pool is not really large enough for serious swimming I could swim in it - it was just almost impossible to compete with children, who seemed to occupy both pools on the day I would have liked to use one.
If you are looking for luxury and lots of amenities you should probably go to 7 mile beach. We took a few hours looking at the Georgetown/7 mile beach side of things and knew it was way too commercial for our tastes. The East End and Reef Resort are the way to go if you want to just kick back and relax and soak up some sun and enjoy spectacular views!
- Official Description (provided by the hotel):
- Wyndham Reef Resort is the only ALL BEACHFRONT, ALL SUITE RESORT WITH AN ALL-INCLUSIVE PROGRAM ON GRAND CAYMAN. The white sands of Grand Cayman are your welcome mat and the crystal clear waters are your playground. Since all of our suites are right on the beach, you'll enjoy exploring, playing, snorkeling and diving, or soaking in the beauty just steps outside your door. This East End getaway, far from the crowds, provides a truly serene tropical escape. ... more less
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- Also Known As:
- The Reef Hotel Grand Cayman
- Reef Hotel Grand Cayman
- Reef Resort Grand Cayman
- Wyndham Reef Resort Grand Cayman, Cayman Islands - East End