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“Awesome!! Best snorkeling ever!!”

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Wyndham Reef Resort
Ranked #2 of 2 Hotels in East End
Certificate of Excellence
Reviewed 3 June 2014 via mobile

This was our second trip this year to this little piece of paradise, and I still can't say enough good things! Very laid back and super friendly. The staff is excellent and go the extra mile to make your visit the best ever! The snorkeling is beyond belief.. It's like swimming in an aquarium. Special shout out to Daina who made the awesome tie dye tee-shirts, all the great bartenders ( love you Susanne), and the staff of White Sand Watersports ( Kevin is the best)! Will definitely be back soon!!! FYI: this resort is NOT for people who want to do all the touristy things that are offered at 7mile beach... This resort is uncrowded and somewhat deserted on the other end of the island. They do have a van that will take visitors to 7mile beach however... Where you can fight for beach area with the thousands of cruise ship people. ;)

Stayed: May 2014, travelled with friends
6  Thank Jill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 9 June 2014

Dear Jill G,

Thank you very much for taking the time to review our property on TripAdvisor. We are very happy to read you had a fantastic time with us again. We put high emphasis on customer satisfaction and it is with great pleasure we read your review and thank you for pointing out our co-workers who made your stay extra special.

We look very much forward to welcoming you in the near future back to paradise!

Greetings from your friends at theReef!

Emily

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737 - 743 of 1,687 reviews

Reviewed 1 June 2014

We just returned home yesterday. We had a great first time trip to the Caymans!

We had swapped our time share and had researched the options available in I.I. and chose The Reef. We were very glad that we did. The location is on the East side of the Island. It is more secluded and the trip to Seven Mile beach and all the shopping areas is about 45 minutes. It was nice to be away from the hustle and bustle of all the crowds and the snorkeling right in front of the resort was wonderful.

The staff at the Front Desk were friendly and professional. The Housekeeping staff would greet us with a smile and did their job well although you hardly knew they were there. Both bartenders, Tony and Collin made great drinks (go to the daily happy hour - 2 for 1) and were fun to hang out with.

While at the Reef, you MUST take advantage of their Concierge Desk!! Cathy's knowledge of the Island and directions were spot on and Daina bent over backwards with reservations (she got us the best tables at The Lighthouse Restaurant). They were very friendly and treated us like friends. Our trip would not have turned out as fun as it was without their assistance. Cathy suggested that we visit Camana Bay for shopping (much better than downtown) and gelato (YUM!) Both ladies pointed out local gems for gifts (we especially liked The Wreck View Art Gallery across from Tukka's) and meals.

If you want to go to Stingray City - we STRONGLY recommend using White Sands Sports with Captain Chris. They have a rep at The Reef and Cathy or Daina can set this up for you. Even though you are on vacation, take the 7am trip and you'll be glad that you did. We were the only boat out there (8 passengers) - why would you want it any other way?! The stingrays were like large friendly dogs rubbing up against you to be fed or patted. They wanted your attention and Chris was a wealth of information and just plain fun to be with. When we left to go to the second location to snorkel (it was just like being in an aquarium!), the armada arrived with the cruise ship passengers- glad we weren't part of that.


Our only concern was that we did not have a full kitchen. One became available later on in the week, but at that point we had settled in. As food is imported, it is more expensive that in the U.S. and money that could have been used for trips or gifts had to be allocated to it.

We plan on going back in the near future and will sure to get a unit with the kitchen.

I would give the score a very good only because we spent so much for food and did not have a unit with a kitchen. There are extra fees to be paid at the end of the week so budget for that as well. The resorts apparently charge each room for utility fees and that is higher depending on what you have for a unit.

Room Tip: Make sure you get a room with a full kitchen. Almost all food is imported and having to eat out con...
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  • Stayed: May 2014, travelled as a couple
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6  Thank B_D_Crowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 2 June 2014

Dear B_D_Crowell,

Thank you for your review on theReef Resort. We are thrilled to read that our team's warm welcome and genuine hospitality gave you a trip to remember. We are glad our team assisted in ensuring you experienced and saw the jewels of Grand Cayman.

We look forward to welcoming you back in the near future.

Greetings from your friends at theReef!

Emily

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Reviewed 31 May 2014

I stayed at the reef resort on a solo trip. It was summer and the resort was nice and quiet. As a rule I dine in my room, just across the road (5 minute walk) is a nice little market with ALL you need, there is also a nice restaurant ( I got a pizza one night and it was very good). Small shop also there with shirts etc.. The resort is NOT for people looking to walk to nightlife. It is on the far side of the island away from it all. All the staff were great,helpful,and friendly. The best sunrises. Great beach for a morning or evening walk. Book a trip to stingray island with some great snorkeling attached. Morning stingray island trip I was told is far less crowded.

Room Tip: All the rooms seem to be facing the sea, Middle rooms are closer to the pool,which would be fine if...
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  • Stayed: July 2013, travelled solo
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4  Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 2 June 2014

Dear Glenn M,

Many thanks for your review on theReef Resort. We are so happy to hear that you had a great experience and received excellent service from all of our team members. We are also very glad you were able to take advantage and enjoy the beautiful sunrises Grand Cayman has to offer right from our private beach.

We hope it's not too long before we have the pleasure of welcoming you back.

Emily

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Reviewed 28 May 2014

This was my second trip to The Reef Resort. I was there in February and had such a great time, I came home in February and rebooked to go back in May with my two friends. Everyone is super friendly and willing to go out of their way to accomadate all of your needs. On Tuesday's they tie-dye shirts and we were not around for that, so I asked Diana at concierge services if there was anyway possible to do it another day and she had no problem with setting us up to do it on Wednesday when it was convenient for us. I also asked for the same room that we had when we were there in February and got exactly what we wanted. It is a GREAT place to relax and snorkel, snorkel, snorkel.

Room Tip: I enjoy the Castaways Building cause it is at the end and nice and quiet and private!!! All rooms ha...
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  • Stayed: May 2014, travelled with friends
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Thank Korrie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 29 May 2014

Dear Korrie A,

Thank you for your review on theReef resort and for coming back to see us again. We are very happy to read that you had yet another wonderful vacation and that not only did we meet but exceeded your expectations. A special thanks for mentioning Daina, we pride in customer satisfaction and we are glad we were able to show you this.

We hope you will come back soon again to visit us and enjoy the weather, the beach and the underwater world that never ceases to amaze us.

We look forward to seeing you again!

Greetings from your friends at theReef!

Emily

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Reviewed 28 May 2014

Last summer my wife and I stayed down the road from the Reef, we were out one afternoon exploring the east end and found the Reef and decided to visit the Bar and enjoy lunch on the beach. I walked around a bit and found a great location and even better beach and was extremely curious what we had stumbled across. The employees were very nice and helpful and our meal was very tasty and as prices go on the island, very managable. We talked about it abit and decided our next trip to GC would be at the Reef and not a Villa and chose to stay there! We arrive Saturday and I am really looking forward to waking up and strolling out to the beach and pool and possibly some scuba training and dive. I hope you all are ready becasue we are. see ya soon (Saturday)! David and Bev

  • Stayed: August 2013, travelled with family
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1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 29 May 2014

Dear David and Bev,

We look very much forward to welcoming you home on Saturday! We are certain you will have a vacation to remember. Have you booked a car rental? Would you like more information from White Sands, our in-house watersports providers who can take you to stingraycity for a morning experience you will never forget? Any information/tips/advise you need please email us to concierge@thereef.com and we will be more than happy to assist you and make sure we deal with the 'admin' part so once you arrive its all about relaxing and enjoying.

See you soon!

Emily

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Reviewed 28 May 2014

We spent 4 fantastic nights at The Reef. May is the perfect time to go. Not crowded and great service in the Restaurants. We loved having the Suite with the kitchen and the balcony. There is a grocery store and Liquor store right accross the street which helped us save a little money.
The staff was friendly, the rooms were clean and the beach was perfect. Snorkeling between the piers of the Reef and the Hotel next door was really good. Huge Tarpon and plenty of colorful fish to chase - can't wait to return.

Room Tip: We stayed on the 3rd floor and loved it. Great views and quiet! This resort is on the far east side...
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  • Stayed: May 2014, travelled with friends
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Thank sueput11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 29 May 2014

Dear sueput11,

Thank you for your review on theReef Resort. We are very happy to read your review and find out that you had a fantastic vacation with us. The snorkeling around our pier as you mention is wonderful and an experience not to miss while visiting us, it will never disappoint you.

We look very much forward to welcoming you again in paradise.

Greetings form your friends at theReef!

Emily

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Reviewed 27 May 2014

Great condo at a great price. The condo is well appointed and in great condition. Very nice to have the one bedroom, with a great view of the ocean. However the beach is not for everyone. While it is a gorgeous sand beach the ocean bottom here is all rocks\coral so it makes swimming not very enjoyable (although fantastic for snorkelling). As well there is a massive amount of seaweed constantly floating around and then subsequently making a smelly mess on the beach. They do rake it up into piles and take it away, but it takes them the better part of the week to finish by the time they're done they have to do it all over again. Would rather spend more and go to a place with a great sandy beach. There aren't many restaurants within walking distance so a car is a must! The only other problem is that I left my brand new sandals outside of my room at 11:00am as they were soaking wet, and by 2:00pm they had disappeared I asked the front desk and no one found them. This is a timeshare resort with the purpose of them selling a time share to you, however they are not pushy and I got a free trip to stingray city out of the 1 hour pitch ($160 US value).

Room Tip: High Floors have a great view.
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  • Stayed: May 2014, travelled with family
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5  Thank SiReal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyR_TheReef, Manager at Wyndham Reef Resort, responded to this reviewResponded 29 May 2014

Dear SiReal,

Many thanks for your review on theReef Resort. We are happy to hear you enjoyed your stay with us and were able to explore the underwater world while snorkeling. We have an exceptional snorkeling area around our pier and our guests keep sharing their experiences and the variety of fish and coral they find.

We are very sorry to hear your sandals disappeared, this is not something that should happen at our resort and we will be investigating this matter. We are sincerely sorry for the inconvenience this may have caused you.

We hope we will have the opportunity of welcoming you back in the near future.

Greetings from paradise!

Emily

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Additional Information about Wyndham Reef Resort

Address: 2221 Queens Highway, PO Box 30865 | Colliers, East End KY1-1800, Grand Cayman (Formerly The Reef Resort, A Wyndham Affiliate)
Region: Caribbean > Cayman Islands > Grand Cayman > East End
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in East End
Price Range: £163 - £520 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Reef Resort 3.5*
Number of rooms: 152
Official Description (provided by the hotel):
Wyndham Reef Resort is the only ALL BEACHFRONT, ALL SUITE RESORT WITH AN ALL-INCLUSIVE PROGRAM ON GRAND CAYMAN. The white sands of Grand Cayman are your welcome mat and the crystal clear waters are your playground. Since all of our suites are right on the beach, you'll enjoy exploring, playing, snorkeling and diving, or soaking in the beauty just steps outside your door. This East End getaway, far from the crowds, provides a truly serene tropical escape. ... more   less 
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Also Known As:
The Reef Hotel Grand Cayman
Reef Hotel Grand Cayman
Reef Resort Grand Cayman
Wyndham Reef Resort Grand Cayman, Cayman Islands - East End

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