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“The Best on Grand Cayman”

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Wyndham Reef Resort
Ranked #1 of 1 Hotels in East End
Certificate of Excellence
A TripAdvisor Member
“The Best on Grand Cayman”
Reviewed 22 April 2006

The Reef Resort is on the secluded east end of Grand Cayman. They have a great beach with good snorkeling-many fish-great for kids also. We heard about the winds but didn't notice it while we were there. The Seven Mile Beach area is more touristy-this is were the cruise ships dock. Ocean Frontiers provides top-notch dive service. We plan on visiting again in the future.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Kansas City, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 April 2006

We stayed at the Reef in November 2006. Since we had not been to Grand Cayman before and could not compare it to pre-hurricane standards, we thought it was a beautiful island. The Reef Resort was wonderful. Great service and excellent accomodations. Our one bedroom condo was absolutely spotless and nicely decorated. All the staff we encountered were very nice and helpful. It is in a very quiet part of the island, so if you're looking for hustle and bustle, it probably is not the place for you. The night we ate at the resort's restaurant was the best meal we had during our vacation and the Barefootman was great! We had a great trip and recommended it to others on our return. Stingray City was also a great day trip...probably the highlight of our trip.

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank OtisClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malden Mass
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 March 2006

From the first moment we stepped inside the lobby and were greeted by the smiling attendant at the check-in desk, I knew we were in for the vacation we'd been dreaming of. Our one bedroom suite was immaculate and spacious and tastefully appointed. The kitchen was stocked with all the items you could possibly need. All the units at this resort face the sea and the view from our balcony was to die for. We did not have to worry about finding a chair on the beach as they are plentiful. The two pools and the hottub were also well cared for. I am not a strong swimmer and had absolutely no trouble snorkeling right at the Reef's beach. It was excellant right under thier own dock. On Tuesday's and Thursday, they have Cayman's answer to Jimmy Buffet, the Barefoot Man. We took in the Tuesday dinner show and had a blast. We had dinner at the Reef's own restaurant twice and enjoyed it both times. We also dined at two local restaurants, the Lighthouse and Portofino's, which were very good. They also have a full service beach bar, Castro's Hideaway, which can serve you your favorite cocktail or a nice selection of food. If you go to Grand Cayman and You want a stress free vacation, with just the right amount of activities, this is the place to go. We liked it so much, we are already booked for next year!

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank ajtux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivoryton, CT
1 review
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 March 2006

My family was very disappointed in the Reef from start to finish. In fact 2 days after arrival, we checked out and went to the other side of the island. Although our stay at the Reef Resort was pre-paid, I could not help but take the loss, and move on.

The beach is not family-friendly, as it is located on the north side, where winds are very strong. The water is full of coral, so casual swimming is almost impossible. I supposed if you are a world class diver or snorkeler the beach would be fitting.
The service was worse than anything I have ever experienced.

We were asking the consierge many questions to help us plan out our trip - he was CLUELESS! Everything we asked as responded with, I don't know. And... while I was in lobby speaking with him, Castro the bird, came and "had an accident" on the chair that I was sitting in. It literally took half an hour for someone to come clean it up.

Activities are few and far between, and you really have to drive very far to get to anything.

Restaurants were weak at best. And, if you didn't like the food at the the hotel, there were only 2 or 3 other restaurants within a 20 minute drive that you could choose from.

Overall, this place was a flush...never again! The only good thing I can say, is that the rooms were spacious, clean, and updated.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
24 Thank whatdoidoCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director at Wyndham Reef Resort, responded to this review, 16 March 2006
I am disappointed to note that this guest has felt it necessary to post such a scathing review.

I spent time talking with the guest, their travel agent and the tour operator, and the bottom line was that the guest simply wanted to be in the busier area of Seven Mile Beach, not in our tranquil location.

Never once did the guest negatively comment to me on service, quality of the resort or our beachfront suites, but they were not happy with our location or the unusually windy weather that week.

Unfortunately there was nothing I can do about the weird weather we had that week, but as for location, we are very happy with our tranquil and quiet location and we make it abundantly clear in all of our marketing that we 23 miles from the airport, and in the opposite direction of Seven Mile Beach.

Potential guests of The Reef can therefore take from this negative review and my response that it is important to be clear about what type of vacation you wish to have, and where that will be located... before you decide :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, ON
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 February 2006

My wife and I just returned from a week at the Reef. We were very pleased with the resort, would recommend it and would likely return. It may not be for everybody, but it depends what you want.
We were looking for a quiet, boutique-size, beachfront hotel, and the Reef was exactly what we hoped for. The East end is very quiet, so if you're looking for nightlife and choice of restaurants it's not that.
The beach is gorgeous, and they rake it every morning. Lots of beach chairs, never crowded and the water is great for snorkelling right there. You will never get tired of the view from the balconies. It is quite windy on the East side (although I am an avid windsurfer, so for me this was good), but be aware of that.
What really struck me was the cleanliness and newness of the room, (the ironic upside of post-hurricane construction). The bathroom was spotless, the fixtures new, and I only wish my tiles and grout were as clean at home. The Reef seems to have done a great job in reconstruction, whereas the resort next door is still rebuilding. Something to do with timing of insurance money I'm told. We made our breakfast and lunch in the room (Studio). We drove a couple of nights to Georgetown for different restaurants, our favourite was Pappagallos's. The restaurant at the Reef is average, and we ended up eating more at the beach-bar with post-happy hour burgers or sandwichs. Barefoot man is worth seeing one night over dinner. We did the stingray trip with Ecoventures, it was a lot of fun and unique, and they do a good job (small boat, good gear, and they plan around the cruiseship visits, etc..)All in all, we were really happy with the Reef, and we were glad we booked there. Although it's in all the reviews, it is still amazing the destruction that Huricane Ivan did, and apart from the hotels, the island really has not fully recovered.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Toronto03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 February 2006

I don't want you to read this because I want The Reef and the East End to stay the way they are, and hoards of people heading out there won't help.......

Wow, full moon over the ocean, nibbling on a Black and Blue (blacken mahi mahi with bleu cheese) sipping a gin and tonic...............

That was my first two hours at the Reef, it only got better my friend.

Breezed through check in, requested a second floor (who needs all the foot traffic?) and got it. Huge studio, meticulously clean. And when they say ocean front, believe it.

Oh sure, the Reef is a 40 - 45 minutes drive from Andy's, but what a stunning drive it is. And if you are looking to get away, the East End may well as be on a different island than SMB. Looking to kick back, walk along an endless beach, have some great nibbles and drinks at a beach side bar, be served by a great, hard working staff........this is the place. And if you need to be in touch The Thirsty Surfer has the Internet at a reasonable rate. They also have soda, booze, sundries, bread, eggs, mild, packed lunch meat, can goods.....enough to keep you going.

People have said "oh I'll get hit with the sales pitch", NEVER happened.

This place is great! Get here to get away.

Don't miss the Lighthouse Restaurant.This place is all it is cracked up to be. Understated elegance; polished, yet unobtrusive service; succulent food with wonderful presentation.

Dinner for one, was shown to the "outside" area overlooking the water. Had no reservation, but was a little early at 6:15. They got me in, great table. Professional staff.

Started with tuna tataka. Essentially sashimi with wasabi....wonderful.

Entree was mixed grill. Mahi mahi, lobster, shrimp, julienne of veggies done to perfection, garlic smashed potatoes......beautiful!

Kaluha cheesecake and coffee for desert.

75 USD including tip.

This place is where it is at, and the fact it is removed from SMB makes all the more special.

Go, just GO!

And if you are looking for a great East End dive operation go to Ocean Frontiers. If you want to get away from it all go East my friend. Once you are there, dive with Ocean Frontiers. Drop off your gear on the first dive, and it is served up fresh and dry for the remainder of your dives….I could get used to that. Great people, Kaz, Sean, Gary, Karen, Louise, Frasier. Fast boats with 8 – 10 divers. Guided or unguided; keep the computer out of DECO, have enough air for a safety stop and life is good. Depending on the wind (YES IT IS WINDY ON THE EAST END) you’ll dive the North Wall, or the South. And if you have the sea legs, you’ll get out every day. Great operation, worthy of all the praise they get.

GET THERE!!

Here is the briefest of summaries of the dives, only “Black Rock Drop Off” was on the North Wall.




SITE COMPUTER PROFILE


Black Rock Drop Off 99 feet, 35 minutes, 77 min. temp



Grouper Grotto 51feet, 45 minutes, 76 min temp

Lots of good swim throughs



Crusher Wall (drift) 88 feet, 36 minutes, 77 min temp

Long (1 ½ mile?) drift dive, very nice



Big House 55 feet, 51 minutes, 74 min. temp

Big crab, ray, couple nice swim throughs



Crusher Wall 97 feet, 38 minutes, 76 min. temp

Awesome, dark swim through, exit at 92



Maggie’s Maze 56 feet, 56 minutes, 71 min. temp

Quite a few lobster, ray



Sunset Bay (night) 22 feet 50 minutes, 74 min temp

Couple small iridescent blue octopi, turtle, rays




Lost Valley 99 feet, 40 minutes, 77 min temp

Great swim through, exit wall at 95, bottom is 6000.
Some current, 6 foot nurse shark, moray




Little House 54 feet, 55 minutes, 77 min temp

Rough seas, turtle, ray


So don't go......

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank ScubaWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 February 2006

We stayed at the Reef Resort from 1/30 to 2/3. I just read the review from the NY person that was there the prior week to us. They had heavy winds and we had a nice breeze. Indeed, we had amazing weather.

The Reef Resort was indeed a beautiful resort. We got our room for only $130 on some special that Expedia was running at the time. I'm not sure if others also stayed at such a rate, but Orbitz and Travelocity were running about $230 for the same room, so I at least think we got a good deal.

The beach is very good. There is snorkeling right off the beach. Unlike prior reviews that mention seeing turtle and rays, I didn't see those. Hurricane Ivan ripped out Morrit's pier and this was a major attraction. RR built their own, and it is attracting quite some fish. bottom line: great clarity, many fish, but not great coral and the like. For that, i drove out to Eden's Rock and Cemetery Reef, which had great fish and great clarity.

I would say that much of the beach entrance in the area has grass. The reef resort clearly did away with some of the grass, but there's still grass in the water before the beach. Also, the beach entrance is somewhat rocky. Again, this is not to say it is not a truly great beach, because it is, but I just want to point those things out.

The room was terrific. Unfortunatly, our balcony was one of the few in which the divider between our balcony and the next balcony was not up. When a family with young kids moved next door, we asked the front desk to take care of the problem (twice), and twice they said they would but they did not and we got no other response. That is literally my one and only complaint, and I want to make clear that it was no big deal. It was still a great balcony with a terrific view of the ocean.

We rented a car from Avis, which was totally great. The little car had a nice kick to it and the Avis people happened to be the friendlist I met on the Island (which is full of friendly people).

We ate at the RR twice. Once a buffet which was good, and once for Barefoot Man, which was nice, but certainly NOT a can't miss.

We also ate at the Reef Grille, by the Royal Palms, which was beyond amazing. Worth the price. Compared to any top meal I've had elsewhere. The next night we ate at the Lighthouse, which was also great.

We heard from two people that the Coyaba grille (or something with Coyaba) was the best, but we never made it there.

Food prices are indeed very high, but after going to the grocery store, I understood why restaurants had to charge so much.

Our one lunch that we didn't make for ourselves was at Coconut Joe's, which was reasonably priced and well worth the money.

Bottom line: great trip to Grand Cayman. The Reef Resort was all it was advertised to be. A beautiful place, far from the hustle of Georgetown and 7MB. The Concierge was super helpful. Very good place. Will be even nicer when they finish renovating the last building and when Morrits finishes their construction (neither of which bothered us, but I'm just saying it'll be even nicer).

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank Klockner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Reef Resort

Property: Wyndham Reef Resort
Address: 2221 Queens Highway, PO Box 30865 | Colliers, East End KY1-1800, Grand Cayman (Formerly The Reef Resort, A Wyndham Affiliate)
Region: Caribbean > Cayman Islands > Grand Cayman > East End
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in East End
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Wyndham Reef Resort 3.5*
Number of rooms: 152
Official Description (provided by the hotel):
Wyndham Reef Resort is the only ALL BEACHFRONT, ALL SUITE RESORT WITH AN ALL-INCLUSIVE PROGRAM ON GRAND CAYMAN. The white sands of Grand Cayman are your welcome mat and the crystal clear waters are your playground. Since all of our suites are right on the beach, you'll enjoy exploring, playing, snorkeling and diving, or soaking in the beauty just steps outside your door. This East End getaway, far from the crowds, provides a truly serene tropical escape. ... more   less 
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Also Known As:
The Reef Hotel Grand Cayman
Reef Hotel Grand Cayman
Reef Resort Grand Cayman
Wyndham Reef Resort Grand Cayman, Cayman Islands - East End

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