We have been owners for 5 years and my son and wife plus the 2 grandchildren come every year. We know that the facilities are Westin standard with all amenities provided. If we need something we get instant response and a follow up call to see if everything is satisfactory. The staff are well trained and very pleasant. Better than Sandals or Westin Lagunamar, or Mission Hills. The beach is good although there has been sea weed which they try to clear everyday. This has been a problem for the last 2 years, however it is not an inconvenience. The entertainment is improving. They have introduced a fitness program as well as yoga. What is my bottom line? Great facility, relaxing, interesting guests, and good service. What is the downside? Need a car to go virtually anywhere.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
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|Friends getaway||Older travelers|
|Families with young children||Large groups|