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“I hope, you do not need to cancel the trip!”

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Rancho El Sobrino Curacao
Reviewed 16 February 2013

Unfortunately I had to cancel my trip to Curacao because I was very ill. On top of that I had no insurance for the studio ( I did for the flight-tickets) which I booked via Booking.com
The hotelmanager could charge the full 665 USD as indicated on booking.com, but he/she didn't. I was charged for 720 EUR! Together with Booking.com I have to sort that out.
A nice bonus. I'm pretty sure the studio was hired in the days afterwards, but ok.
I want to share this info to the tripadvisors community, because also this incident gives you an idea, how the hotel is managed and acts in this kind of circumstances.

  • Stayed: February 2013, travelled with family
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Thank jdileuv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ranbi, Manager at Rancho El Sobrino Curacao, responded to this reviewResponded 20 February 2013

Dear sir,
you have booked a week stay through booking.com from Feb 10-17, the Carnival week, the highest season next to Christmas, when everything is fully booked. With your booking at booking.com you have clearly agreed to our cancellation policy which is displayed to everybody:
Cancellation: If cancelled up to 14 days before date of arrival, 25 percent of the total price of the reservation will be charged. If cancelled later or in case of no-show, 100 percent of the total price of the reservation will be charged. The amount of your booking was USD 665 excl 7% tax. Furthermore did you contact us on Jan 07 to book a small car for you which we did with a third party and confirmed back to you on Jan 8. On the day of arrival, on Feb 10 you sent us an email, that you are sick and cannot travel. So we explained to you that you are a No Show, as called in hotel business and that we have to charge you all the service you have booked as stated in our booking policies. We are sorry that you could not travel and we hope you get better soon.

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Reviews (106)
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25 - 31 of 106 reviews

Reviewed 4 February 2013

This was an excellent choice, great location , wonderful views . The studio is well equiped and has a large balcony . Very quiet area which was perfect for us, however not for those looking for nightlife .
The staff at Rancho el Sobrino were extremely helpful ( with one exception ).
We would certainly recommend Blue View and hope to return in the future.

Room Tip: The 1st floor studio is far superior to the one below , and we felt superior to the one bedroom appa...
  • Stayed: January 2013, travelled as a couple
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Thank Miezie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ranbi, Manager at Rancho El Sobrino Curacao, responded to this reviewResponded 7 February 2013

Hi Miezi,
we are happy you have enjoyed your stay and will be happy to have you back here anytime soon. Greetings from the team at Rancho El Sobrino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2013

We were out looking for a place to eat and stopped by not knowing anything about this place. We had tried some of the local stews and our experience was so good that we returned twice more once for dinner and once for breakfast! They have a great story to share and are proud of what they offer and delight in making their customers happy! Great food, friendly staff and excellent service!

  • Stayed: January 2013, travelled as a couple
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Thank skibunnyCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2012

I loved this place, the staff were wonderful, especially Natasha, who seemed to work every where and Nels who is the best barman outside of Coronation St and he cooks, there is a lovely history how this little hotel started from the family of a slave given his freedom makes it a particular place in a far flung corner of the world surrounded by lovely little beaches, with excellent snorkeling and diving. The rooms are pretty and comfortable and nothing is too much trouble for the staff. Oh and there is an aviary around the property. At least stop off and have a drink under the bed. Haha

  • Stayed: October 2012, travelled solo
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Thank spindoctor_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

I just came back from a stay at Blue View Apartments which is run by Rancho El Sobrino (and only about a block away). Everything was wonderful - the room, the view, the staff. The staff was extremely helpful and very welcoming. They were able to answer any question I asked. The food at the restaurant (which is at Rancho El Sobrino) is also fabulous. If you're going to Curacao, this is the place to stay!

  • Stayed: August 2012, travelled solo
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2  Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

We felt Blue View was the perfect off the beaten path place to stay. The owner Petra was extremely knowledgeable and helpful. We were within a short drive to amazing beaches. Our room was spacious and the view was perfect. The kitchen had everything we needed to cook our meals. There are guys that sell freshly caught fish just a few steps away. The pool area was nice had unique decor. We got engaged on this trip with the help of the wonderful El Rancho Sobrino staff. We hope to come back and celebrate future anniversaries.

  • Stayed: April 2012, travelled as a couple
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1  Thank JRrPhiladelphia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

I recommend this resort to divers and to those looking for a very relaxed, quiet vacation we loved the convenience, they have tanks on premise as well as a spacious room to lock up your equipped and a fresh water rinse tank. The owner Randolph is pleasant and personable he runs a very nice place. His staff at the front desk were very helpful we especially enjoyed Petra she was very pleasant and fun Bianca also is excellent if you need anything, someone was always available they were all so very friendly. As for holiday destination, I think it was wonderful this was our second time back and we are getting ready to book again for the third time, each time we went for 2 weeks.
The resort is nice, clean cozy, and fun, with nice plants and decorations a pool and free parking
We were Four adults and stayed in a two bedroom apartment we loved it
The. rooms were nice and there are air conditioners in each bedroom.
The kitchen had a large ceiling fan and is well equipped with kitchen utensils (stove, fridge microwave, coffee maker , Blender etc) and a Sliding door to the balcony.
There is a full bathroom with a good shower and plenty of hot water.
CLEANING
The cleaning staff is incredibly friendly and do a great job, we had Wandy and we really appreciated her.
RESTAURANT Els is the manager and is outstanding.
Its right there we really enjoyed it… the menu was great and so was the service. The staff was fun. Els the restaurant manager was just great, personable, fun and hardworking as was Jaritza, Louisa Morena, Enid, Antoinette, Zia & Frandjeska. The restaurant was quite busy on most nights.
WI-FI
Wi-fi worked in our room as well as by the swimming pool and office.
CAR RENTAL Sandy is friendly and reliable.

The resort books their cars via Oostwest rental company, which is reliable and the truck we got was in NEW condition. Their rep comes to meet you at the airport and go through the rental agreement. The car is insured for 3rd party claims, but for $10 day you can buy total coverage for all kinds of damages. The traffic isn’t bad, even in Willemstad centre. Roads in Curacao are in fairly good condition. It iseasy to get around.
PLACES TO GO

Westpoint (Westpunt) is a half an hour ride from Willemstad and about 25 min from the airport, so I really recommend renting a car if staying at Rancho el Sobrino. . As for grocery shopping, we found two nice places; California and Centrum Supermarket Piscadera. The latter was quite big.
There are lots of beautiful beaches around, and they weren’t very crowded, except for Sundays when local people gather there to BBQ and relax. Bring along mosquito repellent!

  • Stayed: February 2012, travelled with friends
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2  Thank AndrewM467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rancho El Sobrino Curacao

Address: Weg naar knip z/n, Sabana Westpunt 00000, Curacao
Region: Caribbean > Curacao > Sabana Westpunt
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 6 Speciality Lodging in Sabana Westpunt
Price Range: £52 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rancho El Sobrino Curacao 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Rancho El Sobrino Curacao Hotel Christoffel National Park
Rancho El Sobrino Curacao Sabana Westpunt

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