We were greeted by a nice, friendly lady who was more than happy to help us. She did tell us she had only been managing the property for 9 days. She showed us an old unit ($95) and a new one (quoted $150, then changed it to $165 until I reminded her about her original quote). We chose the latter, but paid up fron in case she decided to change the rate again!!! We are very experienced moteliers ourselves, and extensive susers of motels around NZ, so know the etiquette with guests and what to expect. We were appalled that on top of what we thought was a top-end rate for the studio in the quaint but "one-horse-town" of Reefton, having to pay an extra $20 for a bath plug was absolutely ridiculous. Our rate in our own motel, which is of a similar standard to the new units here) in a major city overlooking the harbour and marina, SPA BATH USE INCLUDED!!! is $145. I couldnt wait to return home and tell all my motelling colleagues about this! My advice to the owner of the business is to drop the $20 extra charge for the plug - $150 is an AMPLE rate to charge- all inclusive!
Would only recommend to others with advice to negotiate a fair, ALL-INCLUSIVE rate.
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