From begining to end, this hotel was just about the worse beach hotel we visited.
We were here as a small group and had several rooms for nearly a week.
We paid over $4K to the hotel.
Good: location (near the beach).
Bad: pretty much everything else
- service was horrible. We called more than a week in advance to decrease the number of people who were staying in the rooms ($60 per day after the 2nd person). We were told we couldnt get refund. We honestly thought about canceling the entire reservation since we were still within the 36 hours listed on their site to be able to receive a full refund. The hotel staff member was rude on the phone. At what point does someone working in 'costumer service' think that one can get an attitude and start an argument with the costumer?
The hotel owner was rude. We stopped our vehicle in the wrong place for one short minute waiting for someone to come down, and he immediately started yelling like a mad man.
Lastly on this point, when we asked for a receipt for our payment, they said they couldnt give us that. After several calls days later we are still waiting for the receipt.
- one of the rooms, the AC started leaking water and only found out when the people sleeping in it woke up to a flooded floor
- small beds and rooms.
- sub par and outdated decor
- No room service during the entire week stay!
If you're gonna stay here, you might as well save your money and camp somewhere or rent a small room or house nearby.
- Official Description (provided by the hotel):
- Tropical luxury rooms, located in Punta Chame, a thin peninsula that is set along Panama Central Pacific Coast. Clean, well-appointed rooms and a nice offering of facilities including a swimming pool, restaurant bar, free internet, sidewalk to the beach with Machete Kite surfing school on the back. ... more less
- Reservation Options:
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- Also Known As:
- Punta Chame Villas Hotel Punta Chame
- Hotel Punta Chame Villas Panama