The hotel is quiet, parking is secure, there is ground floor accommodation, and the staff are friendly and helpful. The rooms have the usual Premier Inn layout and while not in the first flush of youth are spotlessly clean.
The hotel has no restaurant but is semi connected to a pub which is responsible for food, including breakfast. I met up with relatives for an evening meal. One of us had food that was ok and the other two had meals, parts of which were inedible. The breaded mushrooms were like bullets on the outside and slimy on the inside. They tasted like they had been fried in very old oil. Of the bangers and mash only the mash could be eaten as the bangers were grey and rubbery and the Yorkshire pudding was like a well played with Frisbee. The courgette and mushroom lasagne was odd, owed nothing to Italy, and tasted largely of salt. It even seemed to have pearl barley in it, but frankly it could have been anything. The puddings tasted ok but they did not have to be cooked. There were few other diners but the time between courses was long although the waiter seemed to be doing his best, I think the kitchen was letting him down.
Breakfast was a fiasco. It seems that there were not enough hotel guests to open up the pub for breakfast, so they did not bother, and bagged breakfasts to be eaten in the rooms, were provided. So no fresh coffee and warm croissants for any of the guests that morning.
This really is not good enough. Surely Premier Inn is a big enough chain to be able to put pressure on the pub to provide a decent service for guests, after all this hotel, given its location, is not cheap.
I have to say, do not stay here unless you absolutely need this particular location or if a guarantee can be given that decent food will be served when you need it. It is a pity because the staff are very good and the rooms are fine.
- Official Description (provided by the hotel):
- You are always guaranteed a friendly welcome and world class stay when you visit Premier Inn Liverpool Rainhill. Within easy reach from Junction 7 of the M62, the hotel offers complementary parking and excellent links to Liverpool City Centre, Liverpool Airport and Knowsley Safari park. We also have a variety of Retail Parks and restaurants and can offer ideas of local attractions to ensure you enjoy all of your stay ... more less
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- Also Known As:
- Premier Inn Liverpool Rainhill Hotel