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“Over priced in a poor location”
Review of Art Hotel Galathea

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Art Hotel Galathea
Ranked #2 of 3 Prcanj B&B and Inns
Certificate of Excellence
Brussels
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Over priced in a poor location”
Reviewed 22 August 2014

Located on a busy, narrow road between derelict houses and over flowing garbage dumpsters the Hotel Galathea has its work cut out for it. Tastefully restored with a private jetty onto the water of the bay of Kotor you would be forgiven for thinking it was a place to unwind, swim and visit the local sites. The noisy, garbage strewn road and hoards of local holiday makers makes unwinding in peace difficult, a taxi has to be called if you want to visit the sites and the water is unsafe to swim in due to pollution caused by sewage and cruise ships. This is not what the hotel promises in the pictures. The hotel has no restaurant and on our third evening the entire family became violently ill after eating at a local restaurant called Fenao which was highly recommended by the hotel. So desperate were we to salvage our holiday we had to firmly insist to move to its sister hotel in Tivat without paying a penalty. Breakfast is very basic with low cost, poor quality products. Staff are friendly and kind but inflexible and unable to help. So much for the boutique hotel experience. This hotel is not suitable for families looking for a relaxing seaside vacation.

Room Tip: Rooms are small so only suitable for couples doing a stopover trip to the bay of Kotor before ventur...
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank OurBlueEarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FedorCoolakoff, Управляющий at Art Hotel Galathea, responded to this review, 25 August 2014
Dear guests,

Thank you for staying at Hotel Galathea and sharing your opinion with us.
We will do our best to make improvement according to your comment.
We are inviting you to visit Prcanj during the September when it’s less crowded.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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65 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kotor, Montenegro
1 review
Reviewed 14 August 2014

The hotel has an incredible design! The staff was amazingly attentive and helpful. Every question about anything was answered. Clean and comfortable room and good breakfasts! Very good location including free parking.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Katarina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FedorCoolakoff, Управляющий at Art Hotel Galathea, responded to this review, 26 August 2014
Dear guests,



Thank you for staying at Hotel Galathea and sharing your opinion with us.

We are glad that you were satisfied with our service and we hope to welcome you again at Hotel Galathea.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
İstanbul, Türkiye
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 August 2013 via mobile

We have sent 2 nights in galathea, Young and friwndly crew... Nice sea... Breakfast menü should be improved...
Sun bath port can be improved, especially the service to the area, they are understuff for the area, but I can Revisit the property for sure

Stayed August 2013, travelled as a couple
Helpful?
2 Thank Duygualp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
septemberhotels, Менеджер по обслуживанию клиентов at Art Hotel Galathea, responded to this review, 8 December 2013
Dear Duygualp,

We are glad to learn that you enjoyed your stay with us and you were satisfied with our location, rooms, interiors and our employees.

You mentioned, however, that our breakfast should be improved.

We listen to our guests who come from different countries.
With each new day, we improve and make our breakfast varied tastes better and more beautiful.


Once again, thank you for your constructive feedback.

At the same time we hope to welcome you back to the Art Hotel Galathea in the near future.

Sincerely,

Artem Salnikov.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2013

We were very happy at Galathea. Sea , envoirement and meal during our holiday at kotor were very impressive. We will arrange new holiday for next year but more days.
At the hotel big problem was noise of air conditioner.
Anyway everything exellent at Galathea hotel.
Tarik Terzioglu

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kemerburgaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
septemberhotels, Менеджер по обслуживанию клиентов at Art Hotel Galathea, responded to this review, 8 December 2013
Dear Kemerburgaz,

We are pleased to read that you had a fantastically relaxing and comfortable stay with us. Your kind words about the central location and prompt and attentive service are very much appreciated.

It would be very glad to welcome you soon at Art Hotel Galathea.

Thank you describe the current problem with the air conditioning. We make every effort that would in the future of such technical problems arose.

Sincerely,

Artem Salnikov.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2013

This hotel is a lovely small hotel in a fabulous village right on the outskirts of Kotor (with very easy access to Kotor). The location is fantastic near a great bakery and a few delicious restaurants. There is a great water front (the best on this side of the Fiord) with complimentary paddle boards, bikes, fishing equipment, etc. There are very comfortable lounge chairs with a drink menu and servers. The rooms are extremely comfortable; amenities include bathrobes, slippers, and Bvlgari bath products (the only downside of the room was unreliable Wi-Fi). THE BEST THING was excellent staff. They were helpful, knowledgeable, and will arrange private excursions (one staff member even bargained down the price for us). The breakfast was also fantastic. I would recommend this hotel to anyone coming to this region.

Stayed July 2013, travelled with family
Helpful?
1 Thank ODR1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
septemberhotels, Менеджер по обслуживанию клиентов at Art Hotel Galathea, responded to this review, 8 December 2013
Dear ODR 1234.

Thank you for having taken the time to share your sincere impressions of the Art Hotel Galathea on tripadvisor. We feel delighted to learn, that you appreciated our location and the level of service delivered by our employees.

Our aim is to keep the traditional character while staying ahead of the demands of the international clientele.

Sincerely,

Artem Salnikov.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Bolson, Argentina
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 July 2013

The Galathea was simply wonderful. The hotel is in a 100 year old building fully renovated. The rooms are small but chic and with every detail covered, this is a place for those who look for special locations. The ocean view from our room was simply perfect. The amenities are luxurious. The water front calm and offering a wonderful view of Kotor bay. The staff was friendly, extra helpful and knowledgeable of the area. Montenegro is one of the best places I have been, and staying at the Galathea was superb, close enough to Kotor and yet secluded.

Room Tip: Do not miss the ocean view rooms, second floor.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank alejandraalmada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
septemberhotels, Менеджер по обслуживанию клиентов at Art Hotel Galathea, responded to this review, 8 December 2013
Dear Alejandra Almada.

Thank you very much for sharing your views about Art Hotel Galathea on tripadvisor.

We are thrilled to learn that your has been staying with us and are extremely delighted about your wonderful comments..

We advise our guests to only those places - in which 100% sure.
Our staff is constantly checking restaurants, tour. services and attractions nearby.


Sincerely,

Artem Salnikov.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 June 2013

We spent one night at Galathea in May-2013. Seeing all the enthusiastic reviews on TA, I cannot help but wonder whether anybody else stayed in the "double room with garden view" featured in the official hotel photos - unfortunately I cannot remember the room number. We found it to be a nightmare! There is [a lot of] black mold on both sides of the wall separating the room from the bahroom (both in the room and in the bathroom) !
We arrived very late at the hotel (about 11pm) and were thrilled to find very kind and helpful staff who checked us in right away. However, upon entering the room, I noticed that all the windows were wide open - found it a bit odd but did not think twice about it. We went to bed only to wake up in a terrible smell and find the horror on the wall. We were traveling with our 7-month old son and I was very upset to realize he had been breathing that air in all night through. Moreover, I could not believe that, having seen us with such a small baby, and knowing about the mold (as I later concluded), they kept silent about it, instead of trying to move us to a better place. Not that it makes any difference (wouldn't have put up with mold even if it were free), we were charged 90EUR for the room.
I complained about the mold during breakfast, they appeared surprised at first, but then told us about some water infiltration problems they were aware of, so, correlating this with the wide open windows, I have good reason to believe they knew about the problem in this room - and this room only, I hope. Shame on them, if so! Following our discussion, they promised they would address the problem.

Other than that, the hotel is small (being in a traditional, 100y old house), but beautifully renovated. Location is great, in a very picturesque village on the not-so-busy side of the Kotor fjord.

Furniture is simple, but ok, breakfast rather poor (not buffet, at least not in May, not too much of a choice when you actually request something). The breakfast guy (not the same that had checked us in!) was very kind: served us breakfast on the pontoon near the water, provided us with a timetable for the ferry to Kotor, all in all very nice and helpful.

And yes, they do have Bulgari cosmetics :) - which is a nice touch. Hopefully not because they help neutralize the mold smell.

Room Tip: Request a room with sea view and beware of mold on the walls.
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iuliar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
septemberhotels, Менеджер по обслуживанию клиентов at Art Hotel Galathea, responded to this review, 8 December 2013
Dear Iuliar,

Your opinion is important to us, we thank you for taking the time to put your comments regarding your recent stay at the Art Hotel Galathea, on the TripAdvisor site.


Sorry for not having been able to offer our level of quality of service you are accustomed to at home.

The unfortunate incidents you experienced were discussed with the officials concerned, we will make every effort that this does not happen again.

Please kindly accept our apologies.

Pending the pleasure of welcoming you again at Art Hotel Galathea, please accept the expression of our cordial greetings.

Sincerely,

Artem Salnikov.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Hotel Galathea

Property: Art Hotel Galathea
Address: Prcanj 134, Prcanj, Kotor Municipality 85335, Montenegro
Region: Montenegro > Kotor Municipality > Prcanj
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Prcanj
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Art Hotel Galathea 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
The hotel is located at the shore of the bay in the center of town Prcanj, in an old stone house of the XVIII century. Here you can purely feel the atmosphere of that time, when in those parts lived glorious sailors - traders and customers, and poets and artists spent their vacation in finding the muses - enjoy the beautiful nature, old monuments, Orthodox and Catholic churches and clean air, which is an integral component of breathtaking scenery. ... more   less 
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