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“Blend of good and bad”
Review of Hotel Rock Regency

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Hotel Rock Regency
Ranked #2 of 9 Hotels in Bellary
Reviewed 5 January 2014

This is the only decent hotel in the nearby locality. This hotel looks great from outside. Staffs are not very professional. Rooms are well designed and maintenance is okay. Room service got better recently. Restaurant is good. Window A/C, No Fitness center, No pool.The desk clerks have got a take it or leave it attitude. Overall I felt it is a decent place to stay, but has got a lot to improve.

Room Tip: Book the rooms at least a week earlier.
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  • Stayed: December 2013, travelled on business
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Thank iyersivaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 6 June 2014

Dear Guest

Warm greetings!!

Thank you for taking out time to review us and to provide suggestions. We will certainly work on them. We certainly put maintenance high on our list and glad that you found the same. Thank you for appreciating our effort in improving the services.

Looking forward to see you again and make you feel the difference.

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160 - 166 of 175 reviews

Reviewed 2 January 2014

With the grand design this hotel catches an eye in first look.

BUT i was welcomed with very unfriendly at reception. i arrived at 5 am and the room allotted against the booking was very pathetic and after taking some rude attitude and arguments from the manager i managed to get the different room even they had decent amount of empty rooms.
Hot water was running only for limited hours in morning , WI-FI signal is on its worse stage.

The pros are Rooms are spacious & clean. Food is average but the service is quick. This hotel even got the attached supermarket. Travel desk is gives good deals.

Room Tip: check couple of rooms before finalising... they have both good and bad rooms.
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  • Stayed: December 2013, travelled on business
    • Value
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Thank GK_Travelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 6 June 2014

Dear Guest

Warm greetings!!

We value your suggestions and thus thank you for taking out time to share your views with us. We will incorporate all your suggestions and work towards them to make sure you feel the difference on your next visit.

Thank you for your ratings and yes the 'MORE" supermarket does help lot of customers as it is the biggest one in Toranagallu.

Hoping to see you soon and give us a chance to show you the improvements,

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Reviewed 28 November 2013

Good hotel but i had a bad experience,
i was totally zapped with the design of this business class hotel, quite nice and does not feel claustrophobic like other business hotels.
We got here early morning and had to freshen up ASAP since we had a tight schedule,
frustration started the time we went to the bath and waited for Hot water, sadly watching while buckets of water being water being wasted with the hope that warm water would come soon,
after many calls and losing precious time they finally told us that there would be no hot water for the day since their Boiler was down i guess.
The reception staff was least apologetic about this fact and not their problem attitude i hate them for this.
In such situations please have the courtesy to inform the guests during check in that there is no hot water and that it could be supplied in buckets in an emergency.
Food was average nothing to rave about.

Room Tip: If you are fussy about hot water for a bath, please confirm its availability before check in.
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  • Stayed: October 2013, travelled on business
    • Value
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Thank ManojSudhakaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 6 June 2014

Dear Guest

Warm greetings!!

We apologize for what happened on that day. It was only in the morning that we encountered the problem and thus needed time to fix the same. To avoid such a problem in future, we have now brought in a backup boiler and on your next visit you would not face such a problem at all.

We look forward to see you soon and give us a chance to serve you well.

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Reviewed 13 November 2013

One of the finest hotels in this class. Nice to stay with all aminities. Food and its Quality are too good. But for Non Veg the cost is too high. Since Monopoly we dont have any other choice to go for. Overall a nice stay and herty congrajulations to the service team.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with this hotel
Thank sureshsupi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 6 June 2014

Dear Guest

Warm greetings!!

Thank you for rating us the best. I have shared your valuable feedback with our service staff and they were happy to get good review. We have shared your suggestion for non-veg food with the Chef and requested him to look into it. We have recently added more choices in Chinese and North Indian cuisines.

Hope to see you soon!!

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Reviewed 17 October 2013

No doubt its the finest hotel you will find in that place..Totally worth the money..Food is just too good..hope to visit again soon..:)
We stayed there for 2 days..Rooms are very spacious and the prices are very nominal..they have pretty quick service too...its location is its most positive point..staff is very friendly and the room service is unbeatable..the food is delicious..and its at very affordable price too..so dont think next time...just try Hotel Rock Regency..you will have the best time ever...

  • Stayed: October 2013, travelled on business
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Thank Nikhil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 20 October 2013

Dear Guest

Warm greetings!!

We are very glad to hear from you and to get a great review. Your review has further boosted our confidence that we at Hotel Rock Regency are moving in the right direction to give good experience to all our guests. Your review has been shared with all the departments and they were very happy to hear from you.

Thank you once again for your positive review and hope to see you again soon!!

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Reviewed 6 October 2013

I stay here very often and I believe that the Hotel has a very good value for the money you pay. The hotel is clean, location is very nice, the staff is very courteous and helpful. I usually end up using the Room Service for the food, and it has always been consistently good. And the service is very fast. The WiFi can be a problem at times but I suppose if there is a problem from the service provider, there is little the Hotel can do. A suggestion : Tea/ Coffee maker should be put in the room, so that the guest can have it any time he/she wishes. This is furnished by all Hotels of this level.

  • Stayed: September 2013, travelled on business
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Thank sudhir1009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 8 October 2013

Dear Guest

Warm greetings!!

Thank you for taking time out and writing good review for Hotel Rock Regency. Your valuable review has been shared with the concerned departments and everyone felt happy to know that their efforts are liked by our guests. We thank you for your positive feedback.

The only service provider down here is BSNL and once in a while they disconnect the internet line for maintenance however we expect that to get sorted out very soon. Thank you for having good understanding on this issue. I will certainly propose your suggestion of Tea/Coffee maker in the room to our management and hope to get approval on it soon.

Hoping to see you soon!!

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Reviewed 5 October 2013

i stayed there for around 6 days and here is my honest exp.

Pros

food was good,
Rooms were spacious, clean and good interior.
super fast room service,
Infrastructure.
their corporate package is too good, which covers ur food bill if u r traveling on official duty.
travel desk for affordable price.
a park in middle for relaxing.


Cons

1. Beds were too small and u cant join both the beds together, i felt discomfort and even was about to fell off the bed, i dont know how a couple will spend a night if they cant join both the beds.
2. Service in restaurant was too slow.
3.stayed in a semi suite and i felt like it was a little overpriced.
4.bath and hand Towels provided were too hard, they should seriously change their hand and bath towels.
5.No wifi in 4th floor.

but compare to other hotels nearby this is far better.

regards
mahesh.

  • Stayed: September 2013, travelled on business
    • Value
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Thank Mahesh260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Rock Rege... R, Manager at Hotel Rock Regency, responded to this reviewResponded 7 October 2013

Dear Guest

Warm greetings from Hotel Rock Regency!!

We are happy to hear from you and thank you for your good feedback. We are glad to know that you liked the hotel and the food. The feedback is shared with the respective departments.

We are serving business customer more here in Toranagallu then tourists for HAMPI and thus we have individual beds in most of the room. However you have option to go for King size bed in Semi-Suite rooms and thus you may ask for the same on your next visit. The Wi-Fi on 4th floor was a minor error of a newcomer who happened to switch off the power supply to the routers and its been rectified. Thank you for letting us know. We use renowned brand chemicals for our laundry and thus will ask them to check on the reason for the towels getting hard and assure you that we will sort it out and you will have no complain the next time you are here.

Hoping to see you soon!!

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Additional Information about Hotel Rock Regency

Address: Shankaragudda Colony | JSW Steel Ltd., Toranagallu , Close to Hampi, Bellary 583123, India
Region: India > Karnataka > Bellary District > Bellary
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in Bellary
Price Range: £17 - £22 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rock Regency 3*
Number of rooms: 120
Official Description (provided by the hotel):
Think of HAMPI, Daroji Bear Sanctuary, TB Dam, Badami, Mantralayam etc. Then stay at Hotel Rock Regency which is a very good option at very reasonable price. Places like Bellary city, Hospet city, Sandur, Gangavathi and well connected from the Hotel. ... more   less 
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