This hotel is horrible. The manager of the hotel is rude. We asked for details of our bill and they could not be provided. We were charged a 22% tax which he could not explain.(Even though are booking.com confirmation clearly said 12% and no service charge) The hotel is actually not that bad, however the manager should NOT be in the hospitality business. He is rude and could care less about guests concerns. Finally, the food was the most discusting thing i have ever eaten in my life.
Save yourself a terrible headache and never stay here.
- Official Description (provided by the hotel):
- Located in Puerto Villamil - Isabela Island. The hotel has 10 rooms (single, double and suites) with restaurant and bar services. Pool, laundry, transport, bike & snorkel gear rental. We organize multi-day programs with multilingual guides and unique blend! Dive | Hike | Snorkel | Mountain Bike in just one place! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com and Odigeo so you can book your The Wooden House Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Wooden House Lodge Galapagos Islands/Isabela - Puerto Villamil