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The Wooden House Lodge
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Reviews (209)
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134
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All reviewslaundry servicelovely little hotelstandard rooms areminute walkjose carlostown centresnorkeling equipmentgreat place to staythe ownerus feel at homebreakfast was deliciousisabela islandair conditionclean bathroomfresh juicestayed here for nightsdining area
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108 - 113 of 209 reviews
Reviewed 9 May 2012 via mobile

We stayed here through a travel agent, so the hotel was not our choice, I did ask to change it, but the agents said all the hotels were full!!!!

The service was good, nice people..... But the rooms were old and really worn out. The beds covers are really old and stiff, the room is slanted litteraly..... The toilte won't flush if already used, for some time, the soap holder is rusted.....

Skip this hotel unless a major facelift is given.

  • Stayed: May 2012
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Thank Hanicoloman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWHISABELA, Manager at The Wooden House Lodge, responded to this reviewResponded 6 September 2012

Dear Guest,

Thank you for the feedback... since your visit we have been working hardly on that ! It is important your opinion to improve our quality.

Best regards,
The wooden House staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2012

The location was great, 5 min walk from port, 10 mins to town ( also bikes available from hotel). We cant say enough about the staff who served us dinner and breakfast, they were always smiling. The girl who cooked our dinner should be working as a master chef!!!! The manager, Pedro, was always around to help with any questions we had, and to advise on excursions. No TV connection, but can watch DVDs (bring some)!! Free wifi throughout hotel. Small plunge pool. Town centre close offers limited restaurants. We chose 'Delphins' and went daily for lunch (good food and inexpensive) We had dinner at hotel every evening. Great trip

  • Stayed: January 2012
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Thank Spiceboy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWHISABELA, Gérant at The Wooden House Lodge, responded to this reviewResponded 20 November 2012

Dear Guest,

Thank you for this helpful review! Day by day we improve our service for having happy faces getting back home.

The Wooden House Lodge staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2012

This hotel is horrible. The manager of the hotel is rude. We asked for details of our bill and they could not be provided. We were charged a 22% tax which he could not explain.(Even though are booking.com confirmation clearly said 12% and no service charge) The hotel is actually not that bad, however the manager should NOT be in the hospitality business. He is rude and could care less about guests concerns. Finally, the food was the most discusting thing i have ever eaten in my life.
Save yourself a terrible headache and never stay here.

  • Stayed: December 2011, travelled with family
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5  Thank Dewitt18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWHISABELA, Manager at The Wooden House Lodge, responded to this reviewResponded 18 January 2012

Dear Guest,

We understand your inconvenient during your stay on our Lodge, but we warn you in advance about the service charge once you contacted us directly.

About the food you always had the choice to eat or not in the lodge... and you decided every day to stay and eat there.

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Reviewed 18 August 2011

In June, my now husband and I went on honeymoon to the Galapagos, Ecuador.
An agency called Scuba Galapagos planned a trip for us to Galapagos and Papallacta near Quito.
This hotel in the island of Isabela was an excellent choice. We come from a big city and it was nice to be in a hotel made ​​entirely of wood, near the sea but away from all the noise and just a few steps of "Concha Perla", where you can go snorkeling on your own without a guide, we did it almost everyday!

Super comfortable beds, excellent food: there is everything from the basics of an american breakfast to seafood and typical dishes of the country .... the "ceviche" was great!
The manager is a very friendly person who makes sure you have the best experiencie.

Room Tip: We stay in a room with one king side bed... really great!
  • Stayed: June 2011, travelled as a couple
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1  Thank aleitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWHISABELA, Manager at The Wooden House Lodge, responded to this reviewResponded 5 September 2011

Dear Guests,
Thank you very much for your comments, we try day by day to offer to our guests the best food and service we can.
It is very important for us to hear some good opinions about the food and our suites!!! We wish we could have king size beds for everyone... but...

Hopping you come back soon to the Galapagos

The Wooden House Lodge

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Reviewed 28 July 2011

We very much enjoyed our stay. When travelling we do not eat salads/cut fruit and the kitchen specially made soup for us. Delicious food. Isabela Island was our favourite.

  • Stayed: July 2011, travelled with family
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Thank CanberraAussies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWHISABELA, Gerente at The Wooden House Lodge, responded to this reviewResponded 1 August 2011

Dear Guests,
We really appreciate your comments and above all we love your observation about our staff and service.
Thank you again and we hope you come back soon

The Wooden House Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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