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“Amazing views, delightful hotel” 5 of 5 bubbles
Review of Iguana Crossing

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Iguana Crossing
Ranked #1 of 6 Hotels in Puerto Villamil
Certificate of Excellence
New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Amazing views, delightful hotel”
5 of 5 bubbles Reviewed 6 May 2012

This is a boutique hotel with the most amazing views of a white sand beach, magnificent sunsets, and the daily parade of iguanas crossing from the ocean to the lagoon. Accommodations are stylish and comfortable, & service is impeccable. Staff go out of their way to be friendly and accommodating. My only reservation is that food & (especially) drink at the hotel seem really overpriced, but it's a small drawback for a once-in-a-lifetime experience. Don't think twice about staying here--it's a treat.

Room Tip: You don't want to be on the ground floor, overlooking the pool (not very private)
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JPSRWW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Gerente at Iguana Crossing, responded to this review, 27 May 2012
Dear JPSRWW:

We enjoy very much, the wonderfull location we have the luck to be placed in as well as having you with us. We keep on working hard to have the hotel just as beautiful as its excellent emplacement. We are very happy to know that you´ve found our work as great as you describe in your very kind review..
Thank you very much...
Perhaps you may consider that the costs of running a hotel as ours in such a far away location, obligates us to promote rather higher prices compared to other places in the island...

The only thing we must ask you, is, When are you coming back?
Thank you once again and greetings from Isabela.
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541 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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  • English first
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English first
Dublin, Ireland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 4 May 2012

We stayed here three nights over Christmas as our Christmas Treat. Ironically, the transfer to the hotel was provided by the Red Mangrove Lodge, who we had stayed with in Puerto Ayora! Once there we were greeted by the manager who welcomed us with a juice and explained the need to save water (the showers operated via a push button for this purpose) and the fact that the TV had no signal!

The hotel itself is beautiful and is located on a beach about 10 minutes walk from Puerto Villamill centre. We weren't sure what to make of the hotel manager at first as he was constantly asking us did we want this or that and it felt a bit like he was constantly trying to sell us something, however after a while we came to the conclusion that he was making an effort to ensure we were happy and enjoying ourselves. Perhaps its a cultural thing but I prefer to be left to my own devices and I'll approach a staff member if I want some help or advice.

The room was also very nice and we both had a laugh at the fancy wide screen TV that had no signal! But we weren't there to watch TV so it didn't bother us. One of the best features of the hotel is the rooftop garden and the hot tub, both of which have a beautiful view of the sea. We did find that service was a bit slow, but then again we were in no particular rush...

The restaurant was a bit disappointing as the room itself was soulless and uninviting. When we did look at the menu we found the selection limited and the prices were high. Now if the restaurant had been a bit more inviting we might have tried the meal but it wasn't so we nipped past the manager three night in a row and dined in town. we also dined twice during the day at the Red Mangrove lodge, which was more reasonable priced. Breakfast at the Iguana Crossing was disappointing, the worst we had at the three hotels we stayed at in Galapagos, for the price they charge they could definitely do better in terms of what's on offer at breakfast.

Puerto Villamill is charming in that it still has sand for roads and is very quiet. We found somewhere open to eat, even on Christmas Day and the food was good and reasonably priced. There's a very nice walk out behind the Iguana Crossing through the Mangroves to a tortoise breeding centre. Another good walk is back to the pier and go past it to the right to the snorkeling point which is accessed via another walkway through the Mangroves... be prepared to limbo!

Overall Puerto Villamill is a lovely little quiet town and we really enjoyed out time there. If you have days to spare, spend and extra one or two here instead of on the strip in Santa Cruz.

Room Tip: A room overlooking the sea is a must, perhaps try for the first floor as the hall outside the ground...
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Gerente at Iguana Crossing, responded to this review, 7 May 2012
Dear Dave W:

Thank you for your possitive comments about the hotel, as well as for your important suggestions.
As we allways try to make our service better, allow us to tell you what has taken place in the hotel since your departure.

Perhaps the enthusiasm of trying to have our guests confortable, and of course, promote our different services, could be sensed as too much by some guests, and we apologize for this.
It´s very important to truly understand the guests needs and adapt properly, and believe us, we make a huge effort to make it.

The tvs still don´t have signal, but since we only have one channel in Isabela, (Two in weekends!!) we sincerely believe that our guests may not have any interest in them. So, we incorporated DVD players to all rooms, and a selection of movies that are allways available at the reception desk.

Our restaurant´s included breakfast buffet has been as well redesigned (even with the limitations of Isabela´s supplying), listening to our guests suggestions.
It would have been a pleasure to have you dining with us, the ecuadorian specialities of our two menus are most valued by most of our distinguished clients.

Best regards from Isabela, and perhaps until the next time...
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Skaneateles, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2012

We recently stayed for 5 nights at Iguana Crossing. We had a wonderful time at this beautiful hotel. We booked the trip with Kattya, who was very helpful and answered all of our questions. When we arrived, Juan was there to greet us and show us around. He made us feel very much at home and runs a very customer/eco friendly hotel. We ate most nights at the hotel which was the best place on the island to eat. Maria and Jackeline were very friendly and always so helpful. Iguana Crossing is a very relaxing and happy place to stay. Juan and his staff really go out of their way to make your stay enjoyable. We would love to return again !

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Gerente at Iguana Crossing, responded to this review, 7 May 2012
Dear Karen L:

It was great to share with you and your family these days.
We thank you deeply for your very kind comments of our service and staff.
We are very happy to have achieved, making your stay as special as the ocation that took place in our hotel.
I´m only sorry that i´m not able to find my Yankees cap, no!!!

Thank you once again, and we hope to see you back soon.
Greetings from our staff to you and your family.
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Bethesda, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

We had the pleasure of staying at Iguana Crossing for three nights and had a wonderful time. The service was especially noteworthy, with Daniel extremely responsive to any requests that we had. The views were spactacular, and the food was superb. I really appreciated Daniel's recommendations on what to try and his comments on what was special on the menu. The entire staff was tremendously friendly and accommodating. Our trip to the Galapagos was greatly enhanced by the delightful experience we had at Iguana Crossing.

Room Tip: We happened to be placed in a disappointing room (for us) at first. It was small, had no closet, ha...
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  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KingStablein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Gerente at Iguana Crossing, responded to this review, 18 April 2012
Dear KingStablein:

We thank you sincerely for the possitive comments of the hotel, it´s kitchen and staff. We enjoyed very much working trying to provide you with an experience as memorable as this fantastic destination.
Ceviches, Encocados and Tuna tartares will allways wait for your return!

Greetings from Isabela and our staff...
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nj
1 review
5 of 5 bubbles Reviewed 3 April 2012

I stayed for 3 nights and 3 days, the staff is very accommodating, they took the time to know who you are, they made you feel at home and welcome, food is great, view is amazing, this is a must go to place in isabela

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eileen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Gerente at Iguana Crossing, responded to this review, 7 April 2012
Dear Eileen D:

We are very happy we achieved to make you feel at home. Is our task to do so, while you enjoy this beautiful island.
We thank you very much for your kind comments, and for giving us the chance tommet you as well.
Cheers from Isabela Island!!
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Chicago, Illinois
2 reviews
5 of 5 bubbles Reviewed 3 April 2012

Great views, great rooms, good food, excellent staff. It's been years since I encountered this level of service.

Directly across from the ocean--you could literally throw a rock and hit it. At the edge of town, so a short walk but very quiet.

Easily best hotel on the island and pretty much the best we stayed in Galapagos or Ecuador.

Some of the common areas, e.g., the pool, upper deck, and lounge are exquisite. Some could use a refresh, e.g., the pool table. Not a big deal, since you will spend most of your time elsewhere anyway.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SIH60618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Gerente at Iguana Crossing, responded to this review, 7 April 2012
Dear SIH60618:

We are very thankful for your your very possitive review about the Hotel´s services and it´s facilities. We work hard trying to keep it in top shape!
Still, we´ll be very careful in taking care of those areas that could need a refresh because of their use, like the gameroom.
We wish you could have expended more time at the hotel, but remember that you´ll allways be welcome.
Best regards from Isabela Island and all of our staff!
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Toronto, Canada
Level Contributor
131 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 17 March 2012

I stayed here for 3 nights and absolutely loved this hotel. The room was a good size and very clean - which I look for when chosing a hotel. The bed was super comfortable and the AC worked really well. The staff was very accommodating helping me out whenever it was needed. There is free wifi available in the lounge and lobby and it worked quite well.

I had the opportunity of meeting the owner and his family who were extremely polite and very friendly...not to mention VERY helpful in helping me with tour bookings due to my lack of Spanish speaking skills.

This is the best hotel on the island of Isabela by far...and the most amazing pool with extraordinary views. You will see marine iguanas actually crossing the road from the beach. I would definitely recommend this hotel to others and would for sure stay here again!

Thanks again!

Room Tip: The ocean view rooms had a balcony but I had volcano room and spent my time around the pool! Awesom...
See more room tips
  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hawaiiboundToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juandanielco, Propietario at Iguana Crossing, responded to this review, 4 April 2012
Dear HawaiiboundToronto:

We appreciate sincerely your favorable comments about the hotel our family and staff, specially when they come from a person that has traveled so much. This speaks very good about our labour.
We feel very proud of trying to provide our guests with the treat they deserve in this magnificent place, and certainly expect to have you staying with us again for we enjoyed very much your company.

Best regards.

Felipe Javier Trujillo F.C.
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Additional Information about Iguana Crossing

Property: Iguana Crossing
Address: Av. Antonio Gil, Puerto Villamil 200250, Ecuador
Phone Number:
Region: Ecuador > Galapagos Islands > Isabela > Puerto Villamil
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Puerto Villamil
#1 On the Beach Hotel in Puerto Villamil
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Iguana Crossing 3*
Number of rooms: 14
Official Description (provided by the hotel):
Iguana Crossing is Isabela's newest and most innovative hotel. Its minimalist design and superior service offer guests a privileged experience on this scarcely populated island. Iguana Crossing is located in between Isabela's extensive white sand beaches and directly behind a wildlife-filled lagoon. Iguana Crossing offers an oceanfront swimming pool, Jacuzzi, 12 fully equipped rooms and a master suite. ... more   less 
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Also Known As:
Iguana Crossing Hotel Puerto Villamil
Iguana Crossing Galapagos Islands/Isabela - Puerto Villamil

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