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“This is the place!”
Review of Iguana Crossing

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Iguana Crossing
Ranked #1 of 6 Hotels in Puerto Villamil
Certificate of Excellence
Davis, California
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“This is the place!”
Reviewed 3 May 2013 via mobile

Loved the location right across from the ocean, the rooms, the fabulous dining, and the friendly staff with Marcia! The island of Isabela was our favorite on the Galapagos. Wish we could have stayed longer...

Stayed May 2013, travelled with friends
Helpful?
1 Thank Jack K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
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English first
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 May 2013

Having arrived on the island with only $16 to our name, little did we realise that there were no ATM machines on the island. It was an absolute nightmare and although we didn't stay at this hotel, the staff went out of their way to help us. We ate in the hotel a number of times and the food was great. We cannot thank the hotel enough for the kindness shown to us. The hotel also looked amazing from what we did see, we should have stayed here as well!

  • Stayed April 2013, travelled as a couple
    • Location
    • Service
Helpful?
2 Thank Bbozzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2013

Oh my goodness! What a wonderful place this is. The hotel is beautiful and very well kept. The setting is lovely with a nice beach, hiking trails, bikes to rent all right at hand. The town is cute with a sweet church, post office and a nice restaurant although the food at Iguana Crossing is so good you may not want to venture elsewhere. We had a little air conditioning problem but the manager had it fixed in record time! I would certainly return!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 379alice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pablo D, Manager at Iguana Crossing, responded to this review, 18 April 2013
Dear 379alice:

Thank you for your review, we are constantly monitoring and ensuring the property is well maintained and up to guest expectations. I am thrilled to have been able to help you with the AC inconvenience issue in the room. As a team we are committed to bring quick solutions to these type of situations as we just want for our guests to relax and enjoy their time with us.
It is also great to know that you enjoyed your time around the island and were able come in contact with the incredible nature it has to offer. I passed your thoughts about our food to the chefs which were glad to hear them. All of us would like to say thanks again and wish you the very best, hopefully we meet again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cresskill, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2013

I chose to stay in Iguana Crossing during my visit to Isabela and it's absolutely the right decision. I heard about this hotel thru word of mouth and I'll help spread the word to other prospecting visitors. This hotel has the best location and the most friendly and helpful manager & staffs. It is well maintained and offers very good day excursion packages. For someone comes from a big city, I highly recommend you go onto the roof top and watch the stars during the night, you'll be amazed by what you can see on the sky. I also like the taste of its decor, furnishing and the food. Everything from the kitchen is so fresh and delicious. Iguana Crossing is absolutely my first choice if I come back again.

Room Tip: All rooms seem to have decent view so it really doesn't matter to us which way we are facing. I...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tenakill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pablo D, Manager at Iguana Crossing, responded to this review, 18 April 2013
Dear Tenakill:

Thank your for your time to write your excellent comments and help others in their choice for their next vacation. It was very nice to have you with us, I really enjoyed sharing a warm conversation with you and personally I feel very happy that you both had the opportunity to take some tours and visit the wonders Isabela Island has to offer. Whenever you feel the need to leave the big city let us know we will be waiting for you, so please come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 April 2013

Just returned from a week's stay on beautiful Isabela. Rather than going from island to island on a cruise, we chose to explore Isabela and make Iguana Crossing our home base. We were not disappointed. Hotel staff, including manager Pablo, made us feel welcome as soon as we arrived and throughout our stay

The property is well-maintained and "casually stylish." Rooms were comfortable, meals were enjoyable (our kids especially loved the breakfast offerings) and the service was great. We made good use of the pool each day after returning from various excursions and the rooftop deck/hot tub, which offered fabulous views at sunset. The hotel's location provided an enjoyable place to view the morning parade of iguanas as they made their way to the ocean, and to watch bikers, surfers and hikers head off to their activities.

The hotel arranged for a wonderful guide, Omar, to take us around to various tours on several days (would highly recommend requesting his services). We did two snorkel trips, each offering different marine life, and a hike to Sierra Negra. All were great. Other days, we made our way to the pink hotel down the road to rent bikes and surf boards. This allowed us to explore the low-key town at our own pace and to revisit some areas multiple times. We also enjoyed the evening happy hour at the same little place. It provided a chance to talk to different people and we felt like locals by the time we left.

We rarely go back to the same vacation destination twice, but our family all agreed that we would return to Iguana Crossing and lovely Isabela. Thank you for making this trip so special.

Room Tip: Ocean front rooms offer best views of the iguanas and the sparkling sea. Would recommend these.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
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Helpful?
3 Thank diva4Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pablo D, Manager at Iguana Crossing, responded to this review, 4 April 2013
Dear diva4Chicago:

As a team, we couldn't be happier to know you and your family had such a great experience. We are very happy and proud to have been able to been up to your expectations. Thank you very much for your comments, we welcome the thought of you wishing to come back and definitively will be waiting for you. I would like also to mention that you have a lovely family all the members are very kind, and I want to wish you all the best as you deserve so. Hope to meet you all again soon!
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Arlington, Massachusetts
Level 6 Contributor
188 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 1 April 2013

Iguana crossing was my favorite hotel of our Galapagos trip and for good reason- its relaxing and beautiful- overlooking a wonderful beach, breaking surf, and an occasional iguana crossing the road right nearby.

The hotel is fairly new and at the very end of the unpaved street in Puerto Villamil. You can walk into town in about 3 or 4 minutes- either on the road or along the beach if you'd prefer.

The hotel has a lovely infinity pool right out front and a comfortable room/bar in the front for relaxing at night. Meals are served in the adjacent dining room.
The food was just ok- the menu items all sounded great and the staff was pretty accommodating
offering eggs in the morning, but breakfast seemed to run out a few times and things like the rice were not well cooked.

The staff was very nice. The hotel has wifi but its slow (this is pretty much the norm everywhere)

I would come back without hesitation.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 6 Contributor
119 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 30 March 2013

This is by far the best hotel on Isla Isabela. On top of that, their restaurant makes yummy food. We just ended a 4-night stay at the Iguana Crossing, which is a short walk from the middle of Puerto Villamil. The hotel is situated directly across from the beach. If you choose to go to bed with your balcony doors open, the sound of the waves will put you to sleep each night.

The staff is couteous and very well trained. The building is new, modern and clean. It was fun to see the reaction of tour groups when they drive by in their tourist buses. They were always surprised to see such a nice building on the edge of town. The pool is quite refreshing after a long day of touring the island.

The rooms are very clean, comfortable and have STRONG air conditioning. Wifi is not available in the room, but there's a signal in the common areas and it's free. There's a TV and a DVD player in each room that can be used to watch one of the HUNDREDS of DVDs available for guests at the front desk at no cost. (Depite there being a TV, ours did not receive any broadcast signals).

We knew this was the right choice for our stay on Isabela when we met guests from other hotels who had switched to this one.

I can only think of two very small things to change: the in-room safes were small, but we were happy to have a safe at all. The other would be the restaurant menu. In a four-night stay, we tried almost every dish. They were all good ... it's just that their selection needs to be expanded. When we mentioned this to the hotel management, they said other guests had said the same thing and that they were working on some more choices. That's another thing ... the hotel staff is sincerely interested in improving their services and is very attentive.

Overall, a very comfortable, relaxing and fun stay. Great place to get away from it all. We will definitely be back!

Room Tip: The rooms in the back of the hotel (I think there are a few) face a lagoon and scrubland. Unless it...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EveryCountryBy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pablo D, Manager at Iguana Crossing, responded to this review, 1 April 2013
Dear FlySeeFly:

Thanks for your comments and suggestions, our kitchen staff was pleased to hear you enjoyed the food and we hope next time you visit us you stay longer and get to try a new selection of dishes for your delight. We have a clear mission to continue improving in our service and empowering our staff in order to make our guests even happier, it has been wonderful to have the two of you in our hotel. I personally would like to wish you many more adventures in your goal of visiting all the countries you can; having an excellent review from a traveler who knows what to expect from a hotel experience, brings a lot of motivation. Thank you again, please do come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iguana Crossing

Property: Iguana Crossing
Address: Av. Antonio Gil, Puerto Villamil 200250, Ecuador
Phone Number:
Region: Ecuador > Galapagos Islands > Isabela > Puerto Villamil
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Puerto Villamil
#1 On the Beach Hotel in Puerto Villamil
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Iguana Crossing 3*
Number of rooms: 14
Official Description (provided by the hotel):
Iguana Crossing is Isabela's newest and most innovative hotel. Its minimalist design and superior service offer guests a privileged experience on this scarcely populated island. Iguana Crossing is located in between Isabela's extensive white sand beaches and directly behind a wildlife-filled lagoon. Iguana Crossing offers an oceanfront swimming pool, Jacuzzi, 12 fully equipped rooms and a master suite. ... more   less 
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Also Known As:
Iguana Crossing Hotel Puerto Villamil
Iguana Crossing Galapagos Islands/Isabela - Puerto Villamil

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