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“Lounge Bar & Restaurant” 5 of 5 bubbles
Review of The Kings Arms Inn

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The Kings Arms Inn
Ranked #1 of 5 Montacute B&B and Inns
Certificate of Excellence
England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Lounge Bar & Restaurant”
5 of 5 bubbles Reviewed 9 September 2013

The Kings Arms offers a warm and friendly atmosphere in a relaxing environment. The staff and owners have a positive attitude to making you feel very welcome. The present owners have done an excellent job in turning what used to be an average pub into a very good B&B hotel with fine dining in the restaurant and comfortable surroundings in the bar which has a good selection of beers, wine and spirits. This is definitely a place to return to again and again. Having not used the accommodation I cannot comment, but if it and the service is anything like the bar and restaurant it must be faultless.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Montacute_Herbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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310 reviews from our community

Traveller rating
    173
    75
    23
    15
    24
See reviews for
55
134
7
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Bristol, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 September 2013

The kings arms is the most welcoming inn we have ever visited!!! The staff are lovely and friendly with great service. The decor is suberb in both the rooms and the bar/restaurant. The food was outstanding and very good value! Very much enjoyed our stay and will defiently return in the near future.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 216Inspired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 30 August 2013

The revamped rooms are pleasing to the eye, but ventilation was a problem on a warm night. The staff are helpful and friendly. The food is good, the service appeared a little in need of more experience. The owners were a fount of knowledge. Montacute House is well worth seeing, as is Ham Hill.

Room Tip: Room 11 is the largest, is on the main road, which isn't busy at night. Not a lot of traffic in...
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  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank maggie9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kt_beats, Owner at The Kings Arms Inn, responded to this review, 3 September 2013
Thank you for your kind review. All comments are very helpful to us and we try to act on them as quickly as possible. Ventilation is something we will definitely be looking into as we refurbish our rooms. We are pleased that you found our staff friendly and helpful. We are still taking on some new members of staff who will hopefully gain more experience working with our regular team. I'm glad you found montacute a beautiful part of the country and we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yeovil, England, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 26 August 2013

The Kings arms has recently revamped itself and its image, the first time we visited was a couple of months and the standard has changed significantly since then. The service was the biggest disappointment of the night, there seems to be a lack of table service in this place and the staff seemed quite vacant and aloof. Whilst the food was quite reasonable (although the menu lacking in options) for its price overall it was quite standard fare and nothing to really awaken any taste buds. The bill required amendment due to failures to add a shandy correctly that had previously occurred on the till? I hope this isn’t a projection of the future of the new Kings Arms.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
Thank Samuel_S0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kt_beats, Owner at The Kings Arms Inn, responded to this review, 27 August 2013
I read your comments with interest. I am sorry you feel the standards have changed, as we try hard at all times to give the best service to all customers and pride ourselves on our friendly and helpful staff. Vacant and aloof is not something I would consider one single member of our staff to be. Each one worked really hard during a very busy bank holiday weekend.
Our menu is changed monthly, offering local and seasonal fare, carefully put together by our chefs with something to please all taste buds.
I am sorry your bill needed amending on a shandy not correctly priced, this seems a very trivial complaint and is something you could have discussed with me at the time. I can assure you this is not a projection of the future of The Kings Arms as we also pride ourselves on our beautiful hotel and surroundings and our aim is to make it a pleasant experience for all of our customers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 August 2013

Thankyou for a lovely stay. Only for one night as we were passing through. Everyone of the staff were great nothing to much trouble and with a smile.
We were lucky got the last bedroom as we had not booked.
will return on our next visit to the west country
cheers

ps what are you giving the staff must be happy pills

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bumbledick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kt_beats, Owner at The Kings Arms Inn, responded to this review, 27 August 2013
Thank you for a lovely review. I am pleased that you enjoyed your stay with us. We pride ourselves on friendly, happy staff and its always great to see how well they do their jobs.
We look forward to welcoming you back to The Kings Arms in the future. Thanks again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gosport,hampshire
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

During our journey towards the west country, myself and friends came across this pub whilst trying to find somewhere for lunch, and what an outstanding hostelry this is. From the moment we arrived, we found the place to be superb. The surroundings are stunning, and although we were only having a sandwich, we were shown to the delightful resturant which is very tastefully decorated.
I must say the food we had, and from the comments of other diners, this pub is an absolute must and well worth a visit.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pompeyboy1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kt_beats, Owner at The Kings Arms Inn, responded to this review, 27 August 2013
Thank you for a great review. I am glad that you enjoyed your lunch with us, and we look forward to hopefully seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

Group of 8 visiting for long weekend to include match against Yeovil.Delightful village location with only one other pub which did not compare to friendly and welcoming Kings Arms.Owners Derek and Katherine took over in February this year and have made significant progress already in improving rooms,decor and layout in addition to providing first class food in both restaurant and bar areas.Good choice of beers and wines.In addition to owners,staff showed good team spirit with the lovely Amy,Vicky and zany Zoe providing first class service and assistance to guests.Beer garden is a little bit hilly but has lovely views and a large draughts board which concentrated our minds at times! Can't wait for us to return to this wonderful area and Inn.

Room Tip: The location is so quiet and peaceful that all rooms are good even if variable in size.Differential...
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  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kt_beats, Owner at The Kings Arms Inn, responded to this review, 27 August 2013
Thank you for leaving us such a great review. I am really pleased that you enjoyed your stay with us. We are very lucky with our brilliant staff and I have passed your comments on. We hope that you will come back and visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kings Arms Inn

Property: The Kings Arms Inn
Address: 49 Bishopston | near Yeovil, Montacute TA15 6UU, England
Region: United Kingdom > England > Somerset > Montacute
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Montacute
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Kings Arms Inn 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Welcome to The Kings Arms, Montacute. Nestling in the shadows of the village church and literally just a stone’s throw away from the National Trust’s Montacute House, the 17th century Kings Arms Inn has an idyllic setting with a bar, lots of comfy sofas, a restaurant and 15 letting rooms. Now under new ownership from February 2013, we are ready to put our stamp on this beautiful building. We look forward to welcoming customers old and new. ... more   less 
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Also Known As:
The Kings Arms Hotel Montacute
The Kings Arms Inn Montacute, Somerset

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