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The Frogmill Inn
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573 - 578 of 858 reviews
Reviewed 8 December 2012

We stayed at the Frogmill Hotell recently, taking advantage of a Telegraph travel deal and having read somewhat mixed reviews were pleasantly surprised to find find the hotel warm and comfortable and the service excellent. The log fires were welcoming on a wet, grey November afternoon and our room, decorated in neutral colours, offset by a warm red was cosy with a very comfortable bed. The bathroom was probably in need of a make over but was clean and well supplied with thick, fluffy white towels. The three course dinner, part of our deal, provided a reasonable choice and was well cooked and presented. We considered it excellent value and I was impressed at the efficiency with which my forgotten phone charger was returned.

  • Stayed: November 2012, travelled as a couple
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Thank JaneGDartford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012

This place used to be a great place for locals as well as tourists. We hoped under new management (of such a well known name) it would FINALLY get back on track! How wrong we were! A party of 17 trying to give them our business, yet communication was very poor from start to finish.....(starting off with a phone call that couldnt be dealt with and ended up leaving a message that wasnt returned). A week before our booking we were informed the "format" would be changing......Just slightly! From a super sit down menu to a bog standard buffet!......And then just THREE days before our booking told our party was OFF! Thankfully, the Thistle Hotel in Cheltenham was able to accommodate us at short notice. Shockingly bad. Marco......kick it into touch before you embarrass yourself!

  • Stayed: December 2012, travelled on business
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Thank leannebvec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tina k, Manager at The Frogmill Inn, responded to this reviewResponded 12 December 2012

Thank you for posting your comments Leanne. As discussed i was sorry you were not happy with the alternative options offered to you.
I have invited you back to the hotel for a complimentary meal and hope you will take us up on this offer in the near furture.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2012

We've stayed for one night in November and had an excellent stay. We had a lovely room up a few flights of stairs but worth it, lovely views and nice big bed and bathroom.

Both the evening meal and breakfast was of a very high standard. Lovely stay and will return soon.

  • Stayed: November 2012, travelled as a couple
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1  Thank TorbayGreggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2012

Had a good deal for one night, £65 for bed and breakfast. Building very beautiful and ideal location for visiting the Cotswolds. We stayed in room 14. Good sized room which was very clean and well decorated although a little cold on arrival. The bed was extremely comfortable and very cosy and the bathroom was full of character with lovely fluffy towels but again this room was also cold. Unfortunately our room was above the bar and the people that were there might just as well have been in our room as we could hear them very clearly. Luckily for us, we stayed on a Sunday night and the bar wasn't open too late ! There was plenty of choice for breakfast. It was well presented and cooked to order. Would definately stay here again but would request a different room.

  • Stayed: November 2012, travelled as a couple
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Thank suzyandgareth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2012

I stayed here with my wife to celebrate our anniversary. We arrived late afternoon and there were plenty of spaces to park and the exterior of the building was traditional Cotswold stone which was lovey to see.

The suite was well decorated and spacious with all modern facilities. We had a wonderful nights sleep.

The bar had a gorgeous open log fire which was wonderful to relax around.

Our evening meal was reasonably priced, well presented and tasted magnificent. It was served in a timely manner and there was plenty of choice.

We will definitely return for another visit and would recommend to anyone

  • Stayed: October 2012, travelled as a couple
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Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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