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“Bit of a shame ”

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Beeches Hotel & Leisure Club
Ranked #1 of 2 Hotels in West Bridgford
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bit of a shame ”
Reviewed 11 August 2014 via mobile

Been here a few times now but over last few visits we have been a little less than impressed. Damp bathroom smells and pretty shabby service at breakfast. We were made to feel like we imposing during morning service. Disappointed.

Stayed August 2014, travelled with family
Helpful?
Thank dwood75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeechesHotel, General Manager at Beeches Hotel & Leisure Club, responded to this review, 14 August 2014
Good afternoon Guest,

Thank you leaving us a review following your visit, and I am sorry to hear that on this occasion you felt your expectations were not met.

I am pleased to see that you have been to the hotel on a number of occasions, and hopefully this latest visit will not deter you from visiting again.

Your comments have been passed onto the appropriate teams, and we are all working hard to ensure that these comments will not be true again, to you or any other guests of the hotel.

I have been made aware of some staffing issues from the morning of your breakfast, and I am sorry these were not conveyed to you, as we are extremely proud of our customer service here.

On your next visit to Nottingham please do hesitate to contact a member of our Reception team, or ask for me directly, allowing us to show you the high standards we do offer so many guests each week.

Kind regards,

David Gough
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Muscat, Oman
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2014 via mobile

Spent most of May, June and July here. Really nice staff, great food, regularly changed specials, plus the added bonus of a gym, pool, steam room and sauna. Good location for the city as there is a bus stop outside. West Bridgeford is only 15 minutes walk for an alternative evening. Would certainly rate this hotel as good value for money. Rooms at the front face the road which can be a liitle noisy up til 10pm. Really enjoyed my stay over the summer. David and the team here really go out of their way to ensure you are looked after.

Stayed August 2014, travelled on business
Helpful?
2 Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBeechesHotel, General Manager at Beeches Hotel & Leisure Club, responded to this review, 27 August 2014
Dear Jason,

I can personally say it has been a pleasure having you (and your colleagues, who are still with us) stay at the hotel over the past few months. As with a large number of guests who stay for long periods, we have really enjoyed meeting you and ensuring you have enjoyed your stay as much as you have.

We would all like to wish you all the best on your next adventure, and hopefully you will be back in Nottingham one day to say hello.

Thank you once again for your kind words.

Kind regards,

David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hucknall
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014 via mobile

Stayed during the last cricket test at Trent Bridge. The place was clean and tidy. Nice friendly staff but the food was a little uninspiring. The rooms were ok and service was fine. This is a safe place to stay if you are passing through. West bridgford is close by if you want a good night out and a choice of good places to eat.

Stayed July 2014
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 July 2014 via mobile

I haven't actually stopped In the rooms but I do go there when I want a quiet place to work. I've done this several times. Today James was on the bar and he is polite, funny and helpful. Is easy to complain but it's harder to find genuinely fantastic customer service! You have a gem there!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank theresa p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
73 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 June 2014

Positives, good parking, great pool and gym, good evening meal but pricey.
Negatives - room very noisy with a kitchen extractor running, and you can hear your neighbours, Rooms and corridors, scruffy and tacky feeling. Breakfast, a buffet style, all gone cold.
Pricey room rate for a 3 star hotel

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Englishknight55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2014 via mobile

Stayed here recently whilst moving up to WB and they asked me to review...nice stay overall with clean rooms and friendly service. Only negatives were a lack of atmosphere in the bar and the food was very pricey for what it was. Gym is pleasant enough and for friends and relatives visiting me in my new home of west bridgford I'll definitely recommend the place.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dburns37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2014

Me and my partner (Now husband!) had our evening wedding reception at The Beeches hotel yesterday.
The staff were amazing and couldn't do enough to ensure the guests were happy. The food was delicious and the drinks package was completely worth the money.
The bridal suite was lovely too!
Thank you so much to everyone, particulary Martin who had to put up with me for 8 or so months. You did a fantastic job :)
I highly recommend this venue to everyone!
Mr & Mrs Batten.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisahbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beeches Hotel & Leisure Club

Property: Beeches Hotel & Leisure Club
Address: 69 Wilford Lane, West Bridgford, Nottingham NG2 7RN, England
Region: United Kingdom > England > Nottinghamshire > Nottingham > West Bridgford
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in West Bridgford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Beeches Hotel & Leisure Club 3*
Number of rooms: 43
Official Description (provided by the hotel):
The Beeches Hotel in Nottingham is a stylish and modern hotel located south of Trent Bridge and only minutes from the vibrant city centre.The first class service and excellent facilities combine to make your stay, whether business or pleasure, an enjoyable experience. ... more   less 
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Also Known As:
Beeches Hotel And Leisure Club
Beeches Hotel & Leisure Club Nottingham/West Bridgford

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