I have visited the parlour twice since opening- the first time my boyfriend and I went was very soon after it opened. We both work in the cocktail and catering industry and live locally so had to check it out. We loved the decor and the atmosphere was great. It made us really want to open our own place! We had two cocktails to start and decided to have something to eat. We went for a sandwich, the fish cakes and the squid. The food didn't take long and was super tasty! The portions were huge and seemed great value for money. We were definitely going to visit again. Last week, which I guess must be around a month since opening, I went again as a treat with my boyfriends mother who also lives close by. We shared a bottle of wine on the patio outside and the evening started very pleasantly. The waitress seemed rather off to begin with, telling us that if we wanted to eat inside we would have to move in right away as tables were running out. We thought this rather rude as we were ordering food and she could have reserved us a table. I had loved the squid the first time we had been so I recommended that we started with the squid to accompany the wine. When it arrived I could not have been more shocked- the plate was close to a third of the size since the first time we went. 10 pieces of cold, chewy squid sat on a limp, soggy bed of leaves and a 'tomato jam' which tasted as if straight from a tin of chopped tomatoes. There was absolutely no sign of any 'candied bacon dressing'. I was embarrassed. We are never ones to complain but there was NO comparison to our previous plates of delicious squid. We told the waitress who very coldy said she would take it off the bill with no hint of apology or personality. We then moved inside for our main course- where there were at least 10 empty tables to choose from! So much for having to move inside sooner. We had both ordered omelette and salad for our main course. The omelettes arrived with one lettuce leaf, three slices of tomato and some roughly chopped onion. Hardly a side salad. The omelette was tasteless and egg raw on the inside. The waitress did not return to ask how our meal was. It's a real shame after the perfect experience we had on the first evening. I just worry that a one off place like this just will not last if they don't keep their game up and they have a lot of competition in West Bridgeford. Sadly I will not be visiting again, definitely not for food, and due to the lack of personality in the robotic and frankly rude front of house, not for drinks either. I hope the team sort out the service and chef sooner rather than later!
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