For years me and my family have went to the lynnhurst for many occasions. On Friday we visited for my brothers birthday. We sat for half an hour before anyone offered us drinks and then no one came back until we went up and asked someone to serve us. This was just the beginning of the bad service. The starters came out and went away without problem. However the mains came and the sides with one of the mains never. We asked politely if we could get the side, they told us it would be out soon. Even asking different waiters the sides never came for the whole night. We gave up asking and the sides never showed up the whole evening. The music was so loud the singer ( who was extremely nice) apologised. We asked the staff if it would be possible to turn down. After other customers asked , the staff still never turned it down. Although it may seem pedantic to ask for the music to be turned down , it was so loud you couldn't hear the person sitting across the table. No one from the end of the starters to the desserts offered us drinks. We went up to the bar to order drinks as a result . The warier said they would be over with them in a minute. They never came over and the waiter stood at the bar speaking. It took us to catch a different waiter walking by before eventually being served. When the desserts came, we asked for sweeteners for tea , the never came again until we asked another waiter. Overall it was extremely disappointing. We thought it may have been short staffed but the restaurant was quiet compared to previous times and there was always staff up at the bar talking as they didn't have tables to serve. Incase those reading this think we may be the type to complain readily , we have never felt the need to complain about any restaurant never mind the lynnhurst which we have visited for years. The staff simply couldn't be bothered. All we wanted was reasonable service , but we never received it.
- Official Description (provided by the hotel):
- The Lynnhurst Hotel is a beautifully restored Victorian building situated within two acres of landscaped gardens in Renfrewshire. The Lynnhurst Hotel combines traditional grace with modern efficiency making it Renfrewshire’s new inspirational venue. ... more less
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- Also Known As:
- Lynnhurst Hotel Johnstone, Scotland