The lodge itself was ok, clean with a few nice touches. Many complaints unfortunately though. The hot tub is not private and is in fact in the owners house. Which is very awkward indeed. Just covered with a few half open blinds in their conservatory. It also is only open 10-6 (which it doesn't state) so no unwinding in the evening is allowed. The lodge itself in about two steps away from the main house, which again feels very odd. The description makes it sound like your far away in their private garden. But in fact your just right next door. The garden is also not private, many windows from next doors houses can be seen and look right into the lodge. The wifi does not work, and no signal can be found in the lodge! The owner was not around for check out. Didn't tell us when check out was and didn't tell us what to do with the key when we left. (We couldn't ring her because there's no signal) We found this very unprofessional and rude. It worked out we spent no time in frosterley and no time at the lodge as we were too disappointed with it. We went exploring in other places and that made our holiday what it was. Very disappointed with the lodge and very underwhelmed. The description is not accurate enough and was not worth the money in my opinion and we would not have gone here if we had known all this. For 3 days we felt very uneasy feeling like intruders in someone else's home. This definitely should not be described as a holiday home. It is not one. Your just in someone's back garden. Hope this helps others.
Have just returned from a three day break at The Lodge and we have had a brilliant time. The accommodation is spotless and very cosy. The owners John and Jules cannot do enough for you and were always on hand if we needed anything.
Also, The Black Bull Inn (around 10 mins walk away) serves the best Sunday dinners you will ever have!
Hopefully we will be returning for another visit soon!
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|People with pets|