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“Good location, friendly supportive staff” 3 of 5 bubbles
Review of Bay Palm Motel

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Bay Palm Motel
Ranked #11 of 13 Hotels in Mount Maunganui
Honolulu, Hawaii
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good location, friendly supportive staff”
3 of 5 bubbles Reviewed 8 May 2013

arrived in the Mount to begin one month holiday and stayed here for 3 nights. Location is good and near the Bayfair Mall. Accessible room with roll-in shower, decent bed. a bit noisy out the back when someone was mowing the grass. Kitchen facilities a bit small. staff were very helpful and friendly. pool looked very inviting but we did not use it. at park right in front of our room which was very handy for us.

Room Tip: the accessible rooms are closest to the street but we didn't seem to have much road noise.
See more room tips
  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Moya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
    13
    17
    8
    2
    5
See reviews for
14
16
3
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Papakura, New Zealand
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 7 April 2013

We went to the Mount to go to Baypark for Speedway and the demo derby and this Motel seemed to be one of the closest, we were not disappointed.
We arrived half an hour before check in and we were able to check in, unheard of in my past experiences, a short walk to Bayfair mall for lunch and the beach was a road over the other way with Baypark just around the corner too.
Beaut weather and far enough away from central Mount where there was a huge surf life saving competition on (we drove home that way-nightmare) so would highly recommend this motel, room was novel with upstairs/downstairs, nice and clean and had a spa bath too, yay, will definitly stay again. (only gripe was the parking situation which wasn't pretty as not enough spaces for the units and no allocated parking, so first in first served and good luck after been out at night if you take your car!)
Thankyou Bay Palm Motel

Room Tip: Rooms appeared to be quite different, I asked for spa bath & got one.
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  • Stayed February 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank littlemshappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oamaru, New Zealand
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 April 2013

I stayed here in September last year for a work trip, the staff greeted me with a smile after getting in at 10PM from being stuck in Christchurch due to a delayed flight and asked if I wanted breakfast the next morning (even though the cut off time was a lot earlier) which was a nice gesture.

I was lucky enough to get one of the Spa Bath rooms, although I didn't get to try it colleagues who had stayed there previously said it is great after a long day of looking around. Room's were cleaned everyday and coffee,tea,ect restocked.

Having Free Wifi and Sky TV was a great feature as some days I didn't really feel like doing much at night. The motel is close to everything just across the road from a dairy, fish and chip shop, the beach and only 5 or so minutes from Bayfair Mall.

Was a great stay with nice staff and made my first trip to Tauranga great.

  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
5 of 5 bubbles Reviewed 22 January 2013

Stayed 2 nights in January 2013 and were very happy with this motel. Hosts were excellent. Gave us room to park the boat in a safe place. Very helpful when i broke my ankle during our stay (not on the premesis but at the boat ramp) . Advised us where to go for treatment. Would not hesitate to stay there agin

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 6 November 2012

Was a bit nervous based on some previous reviews but must say a very nice property with friendly service.
The only down side was that the walls were a bit thin so when the girls next door decided to have a few drinks we heard all about it.
Just down the road from Bayfair mall, a few mins to the beach and across the road from a great fish and chippy.

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

We stayed for 3 nights over easter, was a clean and modern place to stay, I loved the way it smelled when i first opened the doar. We were a not close to the road, so there was no traffic noise. Kids swam in the pool, which was also very clean.
We thought that the unit was a great size. There was everything that we needed for a great stay.
Would defently stay again

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carollop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 12 February 2012

The WORST place I've ever stayed in anywhere and ashamed these people are even operating a motel in NEW ZEALAND.
I would maybe expect the rude, offhand attitude and lack of understanding, money gauging and unfriendly attitude towards disabled and elderly in a 3rd world country not New Zealand.

We asked for a late checkout when booking, it was arranged for 12pm. The lights in the bathroom didn't work so unable to shower at night, had to shower in the morning. Being in a wheelchair things take longer, yet they charge us extra for this late checkout (2hours) and kick us out before midday then say we didn't organise it with them before hand.

Would NOT recommend this place to ANYONE. There are much more friendly hoteliers to even consider this place. Drive past Bay Palm.

Room Tip: Don't stay here.
See more room tips
  • Stayed February 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Wheelchair_access
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baypalm, Manager at Bay Palm Motel, responded to this review, 4 April 2012
No notification of any late checkout was requested.Check out is 10 am to allow a full clean of the unit to be ready for the next guest. We are fully aware of what disabled people require and have many happy disabled and elderly guests stay with us. They are well organised and manage to check out on time or ask for a late check out on arrival to ensure this miscommunication does not happen .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Bay Palm Motel

Property: Bay Palm Motel
Address: 84 Girven Road, Mount Maunganui, Tauranga 3116, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga > Mount Maunganui
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Mount Maunganui
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bay Palm Motel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Friendly hosts welcome you to 16 quality, spacious fully self-contained units with heated swimming pool, just minutes from all amenities. Beach, shops - Bayfair Mall, Baywave aquatic centre, Baypark stadium, both Omanu and Mount Maunganui Golf Courses. Mini putt, driving range. A short drive to airport - Complimentary transfers available. Wireless internet. 30 seat conference facility. ... more   less 
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