We stayed here to do Tauranga Half Ironman, paid premium rate and asked night before for late check out so my husband could have a shower after the event. We got to hotel at 12.35 pm to find our
belongings packed up in the garage. The lady owner, who my husband had arranged this with ( and even offered extra payment to) did not mention any particular time. However the 'gentleman' owner said late check out meant 11am and was neither apologetic nor helpful and had a smart reply for anything I said. To be honest he treated me like an inconvenience from the minute we arrived and seemed fed up and bothered. Don't stay here for an event if you can help it, its miles from Pilot Bay and they clearly don't support or understand athletes needs.
- Official Description (provided by the hotel):
- Friendly hosts welcome you to 16 quality, spacious fully self-contained units with heated swimming pool, just minutes from all amenities. Beach, shops - Bayfair Mall, Baywave aquatic centre, Baypark stadium, both Omanu and Mount Maunganui Golf Courses. Mini putt, driving range. A short drive to airport - Complimentary transfers available. Wireless internet. 30 seat conference facility. ... more less
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